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4.4 out of 5

"Super service, super clean, and made us feel safe (health wise) to stay there. " More

By a verified traveler on Mon 06 Jul 2020

Hotel Description

Hotel near Horseshoe Council Bluffs in Council Bluffs

In Council Bluffs

Within 2 miles (3 km) of this well-placed hotel, you'll find Horseshoe Council Bluffs and Mid-America Center. Also, Ameristar Casino Hotel at Council Bluffs is within half a mile (1 km) and Harrah's Council Bluffs Casino is within 2 miles (3 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the fitness center and perks like free valet parking and a free airport shuttle. There's a spa tub on site, and laundry facilities and free newspapers are also offered.

Free Internet, kitchens

Featuring conveniences like kitchens and coffee/tea makers, the 98 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs. Free local calls, hair dryers, and ironing boards are also available.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Nov 1 - Nov 2

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two queens non smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

King bed non smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn @ Ameristar Casino ratings based on 37 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn @ Ameristar Casino

Everyone (12) Couples (5) Family (12)
5 out of 5
Super service, super clean, and made us feel safe (health wise) to stay there.

Posted by on Jul 6, 2020

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Comment from Hotel Management

Jul 19, 2020 by Lmayer

Thank you very much for taking the time to share such valuable feedback with me. I sincerely appreciate hearing from our guests both about what we have done well as well as what we could do better for all of our guests in the future.

5 out of 5

Posted by on Jun 25, 2020

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Comment from Hotel Management

Jul 1, 2020 by Laura

Thank you for your review! I will make sure to let my team know what a great job they are all doing. We hope to welcome you back in the future.

4 out of 5
Close indoor walk to casino But in a very loud exterior area

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 13, 2020 by Laura

Thank you for your review and for choosing to stay at the Hampton Inn @ Ameristar. We hope to welcome you back in the future.

5 out of 5

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 24, 2020 by Lmayer

Thanks for the 5 STARS!!!!

5 out of 5

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 24, 2020 by Lmayer

I appreciate your review!

3 out of 5
Was under construction so that is why I said ok. Clean factor was bad, shower had soap scum all in the back of shower. When i pulled out the stools under the table the next morning to put my shoes on puff corn was all behind it.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 29, 2020 by Laura Mayer

Thank you very much for taking the time to share such valuable feedback with me. I sincerely appreciate hearing from our guests both about what we have done well as well as what we could do better for all of our guests in the future. I am very sorry that you were disappointed with your stay. We care a great deal about each of our guests and we never like to let them down. I will make sure that I pass this information along to the proper departments. I am very sorry for any inconvenience you experienced. Thank you for traveling with us and I hope that we may have the opportunity to serve you again in the future so we may be able to show you a much better experience the next time around!

5 out of 5
So fresh And friendly. Bright and very very clean.

Posted by on Nov 19, 2019

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Comment from Hotel Management

Dec 6, 2019 by Laura Mayer

Thank you for your great review and nice comments. We are very happy to hear you had a wonderful stay with us. I will make sure to let the whole Hampton team know what an outstanding job they are all doing! Thank you for choosing to stay at the Hampton Inn @ Ameristar. We look forward to welcoming you back in the future.

5 out of 5

Posted by on Oct 24, 2019

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Comment from Hotel Management

Nov 3, 2019 by Laura M

Thank you for taking the time to share such a wonderful review of your visit with me! I am very happy to hear all of the very nice things you were able to share about your stay! We pride ourselves on our clean guest rooms. I will make sure to let my staff know what an outstanding job they were able to do for you in these particular areas. We know how important it is to provide a clean comfortable and relaxing environment. The Hampton Inn staff and I hope to have the opportunity to welcome you back soon!

5 out of 5
Awesome place! Amazing staff!! We completely enjoyed our stay!

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 23, 2019 by Laura Mayer

Thank you for choosing to stay at the Hampton Inn @ Ameristar! I am very happy to hear what an awesome stay you had with us! I will let my whole team know what an outstanding job they are all doing. Thank you for your review and your wonderful comments!

5 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 18, 2019 by Laura Mayer

Thank you for your great review. We are happy to see you enjoyed your stay with us! Thank you for choosing to stay at the Hampton Inn @ Ameristar. We hope to welcome you back in the future.

About the Hampton Inn @ Ameristar Casino

Location 2204 River Rd, Council Bluffs, IA 51501

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hampton Inn @ Ameristar Casino offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi and wired Internet. There's an onsite business center. Hampton Inn @ Ameristar Casino also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Free self parking and valet parking are available. This Council Bluffs hotel is smoke free.

  • 98 guestrooms or units
  • 5 levels
  • Built in 2000
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Airport: Eppley Field Airport (OMA) (10.7 km / 6.7 mi)
  • Train station: Omaha Station (6.9 km / 4.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Hampton Inn @ Ameristar Casino offers 98 accommodations with coffee/tea makers and hair dryers. Accommodations all include kitchens. This Council Bluffs hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room kitchen
  • Flat-screen television
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Hampton Inn @ Ameristar Casino has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Hampton Inn Council Bluffs
  • Hampton Inn Hotel Council Bluffs
  • Hampton Inn Council Bluffs Hotel Council Bluffs
  • Hampton Inn Council Bluffs Hotel
  • Council Bluffs Hampton Inn
  • Hampton Inn @ Ameristar Casino Hotel Council Bluffs
  • Hampton Inn @ Ameristar Casino Hotel
  • Hampton Inn @ Ameristar Casino Council Bluffs
  • Hampton Inn Ameristar Casino
  • Hampton Inn Ameristar Casino
  • Hampton Inn @ Ameristar Casino Hotel
  • Hampton Inn @ Ameristar Casino Council Bluffs
  • Hampton Inn @ Ameristar Casino Hotel Council Bluffs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.