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4.2 out of 5

"Room was very clean. " More

By a verified traveler on Fri 22 Oct 2021

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Hotel Description

Hotel near Henry Doorly Zoo in Council Bluffs

In Council Bluffs

Within 2 miles (3 km) of this well-placed hotel, you'll find Mid-America Center and Harrah's Council Bluffs Casino. Horseshoe Council Bluffs and Bob Kerrey Pedestrian Bridge are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the gym and perks like free valet parking and a free airport shuttle. There's a spa tub on site, and laundry facilities and free newspapers are also offered.

Free Internet, kitchens

Featuring conveniences like kitchens and coffee/tea makers, the 98 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs. Free local calls, hair dryers, and ironing boards are also available.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Jun 1 - Jun 2

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two queens non smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn at Ameristar Casino ratings based on 37 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn at Ameristar Casino

Everyone (13) Couples (6) Family (16)
4 out of 5
Room was very clean.

Posted by on Oct 22, 2021

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Comment from Hotel Management

Oct 22, 2021 by Keith

David, Thanks for the positive review. We hope you stay with us again soon!

3 out of 5

Posted by on Aug 11, 2021

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5 out of 5
nice hampton inn. casino across the parking lot. easy access from the highway.

Posted by on Jul 23, 2021

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Comment from Hotel Management

Jul 23, 2021 by Laura

Thank you for your great review and comments! I am happy to hear you had a great stay with us!

1 out of 5
Get ready for the we stayed there especially for the pool and hot tub. When we got there they told us it was down made some excuse that it was chemicals and just said we're sorry

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 13, 2021 by Laura

Thank you very much for taking the time to share such valuable feedback about your experience at my hotel with me. I sincerely appreciate hearing from our guests both about what we have done well as well as where we may be able to improve for all of our guests in the future. I am very sorry that we have let you down so completely. We care a great deal about each and every one of our guests and we are very disappointed in ourselves for this experience. I have comped your stay with us as I do not feel like you should have to pay for a stay in which so many things have gone wrong. You should see the credit appear on your credit card statement within a few days. I sincerely appreciate you sharing your experience with me as that will help us to make sure that these issues are resolved and do not repeat themselves. I hope that we may have the opportunity to serve you again in the future so we may be able to show you a much better experience the next time around!

5 out of 5
I didnt like the pillows. Other than that the stay was great.

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 23, 2021 by Laura

Thank you for your review and your comments. I also would like to thank you for choosing to stay at the Hampton Inn @ Ameristar. I am sorry about any inconvenience you experience during your stay. I am happy to hear you did enjoy your stay and we hope to welcome you back in the future.

2 out of 5
This hotel DOES NOT have a public jacuzzi! It shows one in the pictures but it was renovated and the area it was in is now an extended part of the fitness room. If you’re looking for a jacuzzi this is NOT the hotel for you. Very disappointing... they need to update pictures of their facility!

Posted by on Dec 13, 2020

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Comment from Hotel Management

Dec 16, 2020 by Laura

Thank you for your review and your comments. I am very sorry for not having our website updated. I am very sorry for any inconvenience you may have experienced with your stay.

5 out of 5
Super service, super clean, and made us feel safe (health wise) to stay there.

Posted by on Jul 6, 2020

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Comment from Hotel Management

Jul 19, 2020 by Lmayer

Thank you very much for taking the time to share such valuable feedback with me. I sincerely appreciate hearing from our guests both about what we have done well as well as what we could do better for all of our guests in the future.

5 out of 5

Posted by on Jun 25, 2020

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Comment from Hotel Management

Jul 1, 2020 by Laura

Thank you for your review! I will make sure to let my team know what a great job they are all doing. We hope to welcome you back in the future.

4 out of 5
Close indoor walk to casino But in a very loud exterior area

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 13, 2020 by Laura

Thank you for your review and for choosing to stay at the Hampton Inn @ Ameristar. We hope to welcome you back in the future.

5 out of 5

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 24, 2020 by Lmayer

Thanks for the 5 STARS!!!!

About the Hampton Inn at Ameristar Casino

Location 2204 River Rd, Council Bluffs, IA 51501

Property Features

Hampton Inn at Ameristar Casino offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi and wired Internet. There's an onsite business center. A terrace, barbecue grills, and coffee/tea in a common area are also featured at Hampton Inn at Ameristar Casino. A roundtrip airport shuttle is free (available 24 hours). Free self parking and valet parking are available. This Council Bluffs hotel is smoke free.

  • 98 guestrooms or units
  • 5 levels
  • Built in 2000
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Train station: Omaha Station (6.9 km / 4.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Hampton Inn at Ameristar Casino offers 98 accommodations with coffee/tea makers and hair dryers. Accommodations all include kitchens. This Council Bluffs hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room kitchen
  • Flat-screen television
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free breakfast.

Hampton Inn at Ameristar Casino has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Council Bluffs
  • Hampton Inn Hotel Council Bluffs
  • Hampton Inn Council Bluffs Hotel Council Bluffs
  • Hampton Inn Council Bluffs Hotel
  • Council Bluffs Hampton Inn
  • Hampton Inn @ Ameristar Casino Hotel Council Bluffs
  • Hampton Inn @ Ameristar Casino Hotel
  • Hampton Inn @ Ameristar Casino Council Bluffs
  • Hampton Inn Ameristar Casino
  • Hampton At Ameristar Casino
  • Hampton Inn @ Ameristar Casino
  • Hampton Inn at Ameristar Casino Hotel
  • Hampton Inn at Ameristar Casino Council Bluffs
  • Hampton Inn at Ameristar Casino Hotel Council Bluffs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.