Book a hotel near Cotton Belt Depot Museum, Tyler

"Great service "

"Staff was polite and helpfulwe had wonrfl time"

"Our check engine light came on while in route to Atlanta from Dallas fathers day weekend. Long story short, we had to have our Escalade towed to Wagner Cadillac (engine failure ended up needing the entire engine replaced). We broke down right off 20, and parked at Pilot. Booked a Lyft to drop us off at 12 Oaks. I chose this hotel because of the pictures, reviews, but most importantly the unbeatable price for a King bed (considering this was an unplanned expense in addition to the trip we already paid for). I called prior to booking to ensure they were able to give us a room on the top floor away from the noise and the guy that answered was kind enough to confirm he had what we needed - without having an attitude or making me feel like I was bothering him with my picky questions. I appreciated that alone! We arrived, he remembered our conversation and situation and showed true concern/empathy to what I was going through with my three under aged daughters - check in was a breeze. Although the hotel ended up being booked to capacity it seemed like, everyone was decent and kept the noise down. My only complaint was being booked next to housekeeping's room. They made THE MOST NOISE the entire stay. In and out slamming doors, slamming things around in the room, etc. Other than that, this was definitely a steal for the value! I would stay here again. Oh, no bugs!!! Room was cleaned. It's an old hotel that has been remodeled obviously, but it does the job! "

"THE BEST HOTEL I EVER STAYED IN, LIKE LITERALLY YOU DON’T HAVE TO COME DOWN TO THE FRONT DESK YOU JUST TEXT THE NUMBER IN YOUR PHONE AND THEY WILL BRING IT UP. BREAKFAST IS A +, THE STAFF AND WORKERS ARE PHENOMENAL, A lot OF SHOPPING CENTERS ALL NEXT DOOR TO THE HOTEL INCLUDING RESTAURANTS "

"I was homeless and jobless but was able to do door dash, it takes me all day to dash just make $100 a day enough to cover my room and gas for each night. They were very patience and understanding that I couldn’t pay by weekly and I paid by nightly which it probably was pain in the butt lol I am very grateful that I was in a safe place while it lasted. Thank you all for what you do! "

"Super stay "