2/10 Terrible
Richard C.
2 abr. 2025
Le gustó: Limpieza
Worst customer service ever
We requested a ski locker key and a working toaster from Vacasa every day of our stay.Every day the response was, "Our local manager will contact you to help directly with this issue, they might come or give you a call." We never saw or heard from Vacasa in the week we staying here. They will not give you a time frame for response either.We also requested toilet paper and trash bags and were told we get one roll of toilet paper and one trash bag as a courtesy. We are a family of 4 who stayed for a week.The service from Vacasa was horrid and reminded us why we got rid of them for our rentals in Florida.If Vacasa is taking care of this place we will never stay again.For the owners, the door handle to the porch is broken, the church bench just inside the door would be bset replaced with hooks & shelving for ski clothes, and the dresser in the master needs replacement.
Richard C.
Se hospedó 5 noches en marzo de 2025