Book Hotels in Copey

Our family of 4 just returned from an amazinf week at Hotel Parador. We arrived late in the evening, our son who was coming in a different flight did not make it on time, we were very concerned about how he would get there in the middle of the night. The staff were incredibly helpful, gave us several options. He arrived safely. The reset is beautiful, food is excellent, staff are very kind. The tour desk was very good in that they provided information but did not make you feel pressured at all about booking a trip with them. It was our second trip to Costa Rica (1st to Manuel Antonio) I feel we totally lucked out in selecting this resort, amazing location, views,and hospitality. Would love to return one day .

The property is beautiful, our room had an spectacular view, all the staff was very friendly and accommodating. I was disappointed wit the room amenities, tissues, soap, and all the little details you would expect from a resort if this caliber. We had some trouble with the bathroom but they immediately offer to change the room or fix it, and they did.

Place was very easy to find and upon check-in, staff was very welcoming, helpful and gracious. Rooms were nicely appointed, spacious and very clean. The grounds were well kept and very pleasant. The restaurant and bar areas were staffed with friendly and professional staff, food was very good for a hotel restaurant. Very pleasant stay with no issues whatsoever.

I made this reservation in November for a trip in February. I read the mixed reviews but decided to give it a shot because of the hotel’s location. WISH I HADN’T. I give the guy my name and he shuffles through some papers and says there’s no reservation. He asks how I booked and if I have a confirmation number. I show him the reservation. He just says he doesn’t know what happened but he doesn’t have a reservation and they’re fully booked. I connect to their WiFi and as I’m going through my emails I see that the hotel actually sent me a message saying they attempted to charge my card the NIGHT BEFORE and were unable to so I needed to call to secure my reservation. So now I’m just heated. I had sent the hotel a message weeks prior asking how they process the payment and if I could pay in cash because the card I had used to reserve had been cancelled due to fraudulent charges. NEVER GOT A RESPONSE. So now I’m confused as to why they’re trying to charge me before I even arrive. That message was sent around 10pm, I arrived at the hotel before noon the next day. In that timeframe they took it upon themselves to cancel. If I would’ve had internet connection to actually see the message I would’ve called. You would think for being in a touristy area you would give people more time to respond. UNPROFESSIONAL. So I show the guy the message and he just says well then yeah they must have cancelled. He claims he’s not the one in charge of reservations so I could come back and talk to that

Location is very good, close to everything. Beautiful views, lots of animals to see right from your balcony. However, the bed was not very comfortable. You get only fruit and toast for breakfast and anything else you have to purchase. Prices for most items in the restaurant are quite high, more so then in other places in town. People who work there are very nice and helpful and the overall experience was good.

The staff was the best! They made us feel like family and made sure we encountered the best of MA.