2/10 Terrible
Alyssa
Oct 12, 2025
When we went to check in we were told they didn’t have any rooms available for us even though we had confirmation of a booking. They did offer a refund (which ended up being moot because we hadn’t prepaid) and didn’t offer to help us find another place to stay. They just told us to call Hotels.com and that the last people had done that. When Hotels.com tried to get a hold of them they didn’t answer. Their front desk guy was just on his personal phone the whole time. It was a joke. It was also 9 pm and we had to scramble to find somewhere else to stay that night. Luckily the Hotels.com manager we talked to offered to cover some of the cost of a new room, which was helpful because a last minute room somewhere else ended up costing more than triple what we had expected to pay here. It was all a mess and an overall very frustrating experience. 0 stars.
Alyssa
Stayed 1 night in Oct 2025






























