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"The property was nice except the carpet in our room was very dirty & very limited tv channels. The person who checked us in didn't know what she was d ... " More

By a verified traveler on Tue 04 Oct 2022

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Hotel Description

3-star hotel in Northeast Columbus

Northeast Columbus stay

Your stay at this Northeast Columbus hotel places you within 3 miles (5 km) of Ohio Governor's Residence and Heritage Garden and VA Columbus Ohio. Easton Town Center and Greater Columbus Convention Center are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$92* Per night/room Jan 30 - Jan 31

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Columbus Airport - Easton, an IHG Hotel ratings based on 32 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Columbus Airport - Easton, an IHG Hotel

Everyone (19) Couples (1) Family (5)
1 out of 5
My flight to Columbus got canceled. I have to pay for the hotel even though I will not be there.

Posted by on Dec 19, 2022

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Comment from Hotel Management

Dec 19, 2022 by Catherine

Thank you for your rating and review. We apologize for your concerns and would be happy to further look into this with you upon knowing if a prepaid discounted room rate was booked or a flexible cancel.

2 out of 5
At check in, the hotel hit us with a $100 incidental charge that was not previously disclosed and we DID NOT HAVE IT! They had already charged our room so we couldn't leave and get another room. They reduced the charge, but we had to borrow from family to have gas to get home! This is UNACCEPTABLE! I either won't stay at a HIXpress again or I won't use Travelocity if they can't inform me in advance of charges like these. Also the room door wouldn't open and they had to reassign us the last room. There was no microwave in the room and NO CLOCK! WTH? No clock? Never HIXpress again!

Posted by on Dec 11, 2022

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Comment from Hotel Management

Dec 19, 2022 by Catherine

Thank you for your rating and review. We apologize for your concerns and will share them with our leadership team. We do hope to have another opportunity to serve you again in the future.

3 out of 5

Posted by on Oct 20, 2022

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4 out of 5
The property was nice except the carpet in our room was very dirty & very limited tv channels. The person who checked us in didn't know what she was doing and I received 2 charges for $100 room deposit, was told they'll come off, still waiting to see if they do.

Posted by on Oct 4, 2022

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Comment from Hotel Management

Oct 4, 2022 by Catherine

Thank you for your rating and review. It was a pleasure to serve you and we apologize for the concerns you had. We will share your feedback with our leadership team and hope to see you again in the future.

3 out of 5
We never stayed, we had to cancel our reservations

Posted by on Oct 3, 2022

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Comment from Hotel Management

Oct 10, 2022 by Catherine

Thank you for your rating and review and we hope to see you next time.

2 out of 5
Firstly, its VERY WARM in the hallways and lobby area. The "free breakfast" was terrible to the point we choice not to eat burnt/dry scrambled eggs and sausage. They gave you 1 VERY SMALL piece of soap and expects it to wash yourself and those with you. Beds were SUPER springy, didnt sleep at all between awful bed and people being so loud in the hallway and slamming doors. I wasn't told anything about a $100 incidental fee until I got there, thankfully I had the $$. They said it is supposed to be refunded within 7-10 business days, we'll see. For granted, it was expensive and it was just my husband and I but we won't be going back to that hotel.

Posted by on Aug 4, 2022

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Comment from Hotel Management

Aug 9, 2022 by Catherine

Thank you for your rating and review. It was a pleasure to serve you and we apologize for your concerns. We will share your comments with our leadership team for corrective and hope to have another opportunity to serve you again in the future.

1 out of 5
Parking for free was nice

Posted by on Jun 19, 2022

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Comment from Hotel Management

Jun 20, 2022 by Catherine

Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future.

5 out of 5
Excellent property for the cost

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 7, 2021 by Catherine

Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again in the future when your travels bring you back to our area.

5 out of 5
Communication between staff.

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 1, 2021 by Catherine

Thank you for your perfect rating. It was a pleasure to serve you and we hope to see you again when your travels bring you back to our area.

5 out of 5
Property was great and well maintained and employees were top notch, however the bed and room chair had blonde hair so I know it definitely wasn’t my hair and also it was advertised online that the property had an indoor pool but not that it was closed

Posted by on May 11, 2021

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Comment from Hotel Management

May 11, 2021 by Catherine

Thank you for your rating and review. It was a pleasure to serve you and we hope to see you again when your travels bring you back to our area.

About the Holiday Inn Express Columbus Airport - Easton, an IHG Hotel

Location 3030 Plaza Properties Boulevard, Columbus, OH 43219

Property Features

Holiday Inn Express Columbus Airport - Easton, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1008 square feet (94 square meters) and includes conference space. The business-friendly Holiday Inn Express Columbus Airport - Easton, an IHG Hotel also features a terrace, a picnic area, and coffee/tea in a common area. A roundtrip airport shuttle is free (available on request). Self parking is free. This 3-star Columbus hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • 1008 sq ft of conference space
  • 94 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , WiFi (surcharge) , Free wired internet , Wired internet access - surcharge

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Express Columbus Airport - Easton, an IHG Hotel offers 110 accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Four Points Sheraton Columbus Ohio Airport
  • Four Points Sheraton Hotel Columbus Airport Ohio
  • 4 Points By Sheraton Columbus Ohio Airport
  • Four Points Sheraton Columbus Ohio Airport Hotel
  • Four Points By Sheraton Columbus Ohio Airport Hotel Columbus
  • Four Points Sheraton Ohio Airport Hotel
  • Four Points Sheraton Ohio Airport
  • 4 Points By Sheraton Columbus Ohio Airport
  • Four Points Sheraton Ohio
  • Columbus Airport Hotel
  • Four Points by Sheraton Columbus Ohio Airport
  • Holiday Inn Express Columbus Airport Easton an IHG Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.