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"When I made my reservation, I knew this was a "cheap hotel". But once I checked in the conditions were unlivable. My room did not have working heat, ... " More

By a verified traveler on Wed 22 Jan 2020

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Hotel Description

Hotel near Riverbanks Zoo and Garden in Columbia

In Columbia

Within 3 miles (5 km) of this Columbia hotel, you'll find Riverbanks Zoo and Garden and Three Rivers Greenway. Colonial Life Arena and Township Auditorium are also within 6 miles (10 km).

Free breakfast

A seasonal outdoor pool is featured at this hotel, along with self parking. Free continental breakfast is served. A grocery/convenience store, WiFi in public areas, and luggage storage are also on offer.

Cable TV, refrigerators

Featuring conveniences like refrigerators and microwaves, the 87 guestrooms also offer TVs with cable channels. Hair dryers, safes, and showers are also available.

Hotel Columbia Sc I-20/i-26 ratings based on 4 Verified Reviews

Review Summary
2.2 out of 5 2.5 out of 5.0
Room cleanliness 1.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Hotel Columbia Sc I-20/i-26

Everyone (1) Couples (1) Family (3)
1 out of 5

Posted by on Dec 21, 2020

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Comment from Hotel Management

Dec 22, 2020 by Leo

Hi, we regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Barbara

1 out of 5
I didn’t like anything about it. Never had a problem with any place like this one!! NEVER AGAIN

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 4, 2020 by Ammy

Hi,thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, George.

3 out of 5
When I made my reservation, I knew this was a "cheap hotel". But once I checked in the conditions were unlivable. My room did not have working heat, on the coldest night of the season so far this year. They were unable to get me another room until the next day as they were sold out. Room also smelled strongly of mold/mildew. Their website said the rooms had microwaves so I brought food I was unable to consume as it did not. The bed had sand between the alleged clean sheets. To be fair, the next day I was moved to another room in a different building that closely met the room pictured and had all amenities listed. The free "continental breakfast" consisted of instant grits, dry toast, an apple and coffee. The staff were all nice and personable.

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 23, 2020 by Cheshta

Hi, We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Cheshta

4 out of 5
Room is ok. But cleaning of the room, comodes, bath have to improve a lot. After check in i had to clean the table of the lamp. I did not like to touch the remote of tv and othr switches. 1st room offered had to be changed as it was not arranged to customer.

Posted by , from Maryland on Jan 19, 2020

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Comment from Hotel Management

Jan 19, 2020 by Cheshta

Hi, Kalin! Thank you so much for writing the review and rating positively. We do apologize for the issue faced and we will strive to ensure better services further. Regards, Cheshta

About the Hotel Columbia Sc I-20/i-26

Location 1335 Garner Lane, Columbia, SC 29210

Property Features

Free breakfast is available. Public spaces have WiFi and wired Internet for a fee. A seasonal outdoor pool, a vending machine, and a convenience store are also featured at the business-friendly Hotel Columbia Sc I-20/i-26. For a fee, parking is available. Smoking is allowed in designated areas at this Columbia hotel.

  • 87 guestrooms or units
  • 4 buildings
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Grocery/convenience store
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Columbia Sc I-20/i-26 offers 87 accommodations with safes and hair dryers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Cable television is provided. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.0 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • No elevators
  • Number of children who can stay free - 2
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.0 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regency Inn Columbia
  • Regency Columbia
  • Regency Inn
  • Hotel Columbia SC I 20/I 26
  • Columbia Sc I 20 I 26 Columbia
  • OYO Hotel Columbia SC I 20/I 26
  • Hotel Columbia SC I-20/i-26 Hotel
  • Hotel Columbia SC I-20/i-26 Columbia
  • Hotel Columbia SC I-20/i-26 Hotel Columbia

You should know

  • The seasonal pool will open in April and close in September.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.