6/10 Okay
Diana W.
Feb 10, 2026
Upon arrival, I was extremely happy with the unit which has great views of the ocean from every room. My husband and I settled in for our 23 day stay by setting up our coffee station, put groceries away, and unpacked our clothes. The unit looked clean on the surface, but when I opened the kitchen drawer that had the silverware, there was a small spider web in the front left corner, and the white silverware tray was dirty with black specks. I put all the silverware, utensils, and silverware tray in the dishwasher before using. The kitchen drawers looked like they hadn’t been cleaned in while, so I wiped them out and organized. On the morning of day three, my husband killed a roach by the kitchen sink. I didn’t think much about it, but as the first week progressed, we noticed more roaches in the kitchen, and one in the master bathroom. I notified Theresa who is in charge of management and cleaning, and she notified Cheryl the owner who sent an exterminator within a couple of hours. We removed all of our food items from the counter and sealed them in storage bags and removed our toiletries from the bathroom and sealed them in storage bags also. As the second week came to an end, the roaches started appearing again. Once again upon notification, an exterminator was sent to treat the entire unit, not just the kitchen. By the end of the third week, we did not notice any roaches, but it was time for us to leave. We were not able to be totally comfortable because of the roaches.
Diana W.
Stayed 23 nights in Jan 2026
