"This is an excellent location for stays related to downtown, particularly the Cleveland Clinic. We did not explore nearby dining but there were grocer
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A stay at this apartment places you within half a mile (1 km) of Lake Erie and 3 miles (5 km) of Rock and Roll Hall of Fame. Cleveland Lakefront State Park and Cleveland Cultural Gardens are also within 3 miles (5 km).
Fitness center
This apartment features a gym and a seasonal outdoor pool. Take advantage of the free self parking.
Free WiFi, kitchens
The individually decorated apartments offer free WiFi and portable fans. Other amenities include kitchens, washers/dryers, and Smart TVs with digital channels.
FRONTDESK Waterfront Apts Downtown Cleveland ratings based on 3 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff0.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for FRONTDESK Waterfront Apts Downtown Cleveland
Everyone (1)Family (1)
1 out of 5
The property management (PM) team at this property is the worst I have ever dealt with. A family emergence came up and I had to depart, I informed the PM team I needed to cancel the rest of my stay. They refused and changed me for three nights I was not there. It’s Cleveland in the Winter and I did not cost them another booking. They just straight ripped me off. Not only will I never recommend Frontdesk Waterfront Apts but will actively tell people not to book with them.
Posted by Samuel on Jan 11, 2023
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Comment from Hotel Management
Jan 12, 2023
by Frontdesk
Hi Samuel- I am terribly sorry to read your review & we do not want to leave you with this impression of how we treat our guests. We feel badly that you had a family emergency & we wish you well. I have researched our call & text logs with you & I do see where we did respond to you with information regarding your need to cancel. I hope we can have an opportunity to host you again in the future!
5 out of 5
Posted by walter a on Jan 21, 2022
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5 out of 5
This is an excellent location for stays related to downtown, particularly the Cleveland Clinic. We did not explore nearby dining but there were grocery stores 5-10 minutes drive away, and during the pandemic we were very happy to have a very nice kitchen w/coffeemaker, toaster, d/w, etc. for preparing meals, privacy, quiet. It was also nice not to have to pay for parking, a real downside on hotels near the Clinic. The bed was very comfortable, everything was immaculate. The view of the lake wasn't very interesting, as it is frozen right now, like a huge white parking lot, but I am sure it is great in summer. The very high windows in the livingroom area, looking at the lake, let in a lot of light. The minimalism of the decor of this place meant somewhat noisy overhead fans/vents, which bothered me some of the time, my husband didn't even notice. But heat came on promptly when needed. Since we had to cart in several days' of food, it would have been helpful to have one of those hotel dollys available, it was a bit of a walk down the long hallway to reach the room.
Posted by a verified traveler on Feb 16, 2021
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Comment from Hotel Management
Feb 22, 2021
by Frontdesk Cleveland
Hi there! Thanks for taking the time to review your stay with us, we really enjoyed hosting your visit to Cleveland! We will certainly have to look into getting a hotel dolly for convenience. Come back anytime!
About the FRONTDESK Waterfront Apts Downtown Cleveland
FRONTDESK Waterfront Apts Downtown Cleveland offers its guests a fitness center and a seasonal outdoor pool. Self parking is free. This 3-star Cleveland apartment is smoke free.
2 guestrooms or units
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Kitchen
Separate dining area
Washer/dryer
Full-sized refrigerator/freezer
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
, Wireless internet access
Parking
Free self parking
Transport
Train station: Cleveland Station (6 km / 3.8 mi)
Parking: Free self parking
Room Amenities
FRONTDESK Waterfront Apts Downtown Cleveland offers 2 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. This Cleveland apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 43-inch Smart televisions come with digital channels. Additionally, rooms include hair dryers and irons/ironing boards.
In-room kitchen
2 bathrooms
Washer and dryer
Dining room
Sitting area
Smart television
Digital channels
Refrigerator (full size)
Microwave
Oven
Stove
Dishwasher
Coffee maker
Kitchenware
Hair dryer
Iron and ironing board
Air conditioning
Portable fan
Unique furnishings
Unique decor
Wardrobe or closet
Nearby Activities
Recreational amenities at the apartment include a fitness center and a seasonal outdoor pool.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Special check-in instructions:
There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance.
This property requires a successful background check to be conducted on all reserved guests. A valid government-issued picture ID will be required upon booking.
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance.
Check-out
Check-out by 10:00 AM
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit or debit cards, Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeHome (VRMA & VRHP) and SafeStay (AHLA - USA).
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Contactless check-out is available
Property is cleaned with disinfectant
Property follows sanitization practices of SafeHome (VRMA - USA)
Staff does not wear personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Debit cards not accepted
Protective clothing is not available to guests
Guests must register online prior to arrival
No shield between guests and staff in main contact areas
Property follows sanitization practices of SafeHome (VRMA & VRHP)
Guests must provide a copy of their government-issued photo I.D. in advance
Guests are not provided with hand sanitizer
Private entrance
Social distancing measures are in place
Contactless check-in is available
Property does not follow regional sanitization guidelines
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
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Frequently Asked Questions
FRONTDESK Waterfront Apts Downtown Cleveland is 15.6 mi (19-min drive) away from the Cleveland Hopkins International Airport (CLE) airport, the closest popular airport to the property.
Airport shuttle services are not available at FRONTDESK Waterfront Apts Downtown Cleveland.
This apartment is 6.3 mi (10-min drive) from Edgewater Beach and 6.5 mi (9-min drive) from Euclid Beach. Don't forget your sunscreen!
FRONTDESK Waterfront Apts Downtown Cleveland does not offer free breakfast.
No, there is no casino at this apartment, but JACK Cleveland Casino (10-min drive) and Horseshoe Casino (10-min drive) are nearby.
Check-in begins at 4:00 PM.
This apartment offers free self parking.
FRONTDESK Waterfront Apts Downtown Cleveland features a seasonal outdoor pool.
FRONTDESK Waterfront Apts Downtown Cleveland does not have a restaurant on site. Nearby dining options include The Diner on 55th (14-min walk), Map of Thailand (2.1 mi), and Number One Pho (2.1 mi).
There are no spa services available at this apartment.
FRONTDESK Waterfront Apts Downtown Cleveland is 2.8 mi away from Cleveland.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
