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"The hotel and our room was very clean! We will be staying them again! They hotel was very pretty! It was easy to get to and convenante to the Clevelan ... " More

By a verified traveler on Thu 07 Jul 2016

Hotel Description

Enjoy the outdoor pool at this 3.5-star Beachwood hotel

Close to airport

You'll find ETON Chagrin Blvd Shopping Center and Maltz Museum of Jewish Heritage within 2 miles (3 km) of this hotel. Also, The Temple Tifereth Israel is within 2 miles (3 km) and St Dominic Catholic Church is within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and coffee/tea makers, the 404 guestrooms offer free WiFi and free wired Internet, as well as MP3 docks. Other amenities include LCD TVs, room service, and premium bedding.

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$80* Per night/room Sep 28 - Sep 29

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Cleveland East Beachwood ratings based on 21 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for DoubleTree by Hilton Cleveland East Beachwood

Everyone (7) Couples (1) Family (2)
2 out of 5
Not clean, staff not knowledgable, service at hotel restraunt slow

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 25, 2019 by GMI

Our apologies for the issues you encountered during your most recent stay at our hotel. We have shared your comments in order to improve the areas you mentioned. Thanks again and have a great week.

1 out of 5
There was not television signal. Told me that televisions dont work in the rain. Many units were without air conditioning at 100 degrees outside. Acoustics sounded like being at a football game. Could hear the next room toilet flush all night

Posted by on Jul 21, 2019

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Comment from Hotel Management

Aug 10, 2019 by gmi

Thanks for taking the time to share your comments. We have made the necessary corrections so we do hope that you will give us another opportunity to serve you once again.

1 out of 5
The only thing i like about the property was the fact that there was a infoor/outdoor pool which was the whole entire reason for me booking the room to get in the pool with my grandson.

Posted by on Jul 21, 2019

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1 out of 5
Terrible stay staff support was terrible bathroom had plumbing issues

Posted by on May 20, 2019

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Comment from Hotel Management

May 24, 2019 by GMI

Thanks for your feedback and we apologize for the issue you encountered. Your comments have been shared and the necessary changes have been made, come back and see us real soon.

4 out of 5

Posted by on Mar 23, 2019

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Comment from Hotel Management

Apr 2, 2019 by GMI

Glad to hear you enjoyed your stay.

2 out of 5

Noise of room

Pros: Clean - staff was excellent at front desk and porter who took my bags to my care
Cons: fix the heat shower and noise - sound proof window should be standard if your that close to a expressway
Location: to upset to
You can hear the expressway so sleep was not happening the heater/air conditioning unit was so loud I had to turn it off and freeze - the bath room shower tub - did not drain the water out as I took a shower so you had water up around your ankle that was dirty - was not happy with this room at all - The hotel itself was clean the lobby was nice the staff were excellent - if it had not been for that - I would have gave it a zero - you cannot have rooms like that if you want to be listed as 3.8 to 4 stars - I haven't not been this upset in over 10 years - why did I not go down to get my room changed - I was tired and did not want to have to remove my things and go to a different room - if they would have even offered it.

Posted by , from Michigan on Mar 28, 2018

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4 out of 5

Clean Hotel

The hotel and our room was very clean! We will be staying them again! They hotel was very pretty! It was easy to get to and convenante to the Cleveland Clinc!!

Posted by , from michigan on Jul 7, 2016

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3 out of 5
Pros: Staff
Cons: Room was generally clean, but went to use the pen and it had a gooey substance on it. And need better sound barriers between the rooms.
The walls are thin, woke up several times with people walking down the halls and then at 6am by the neighbors alarm clock going off.

Posted by on Jun 13, 2016

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4 out of 5

Amazing Staff

Pros: The staff
Cons: update the Jacuzzi, Make sure the bedding is clean
Location: Some nice resturants. Ate at a pub style resturant attached to a beautiful mall. Many nice stores, very modern area.
The staff we encountered were amazing, from the checkin to housekeeping. Very Professional. The entrance to the hotel is stunning. This is a large hotel, we were on the 3rd floor, it was a little confusing to navigate to reach the elevators . Our room was nice, nothing too fancy. I noticed on some of the doors the Hiltons Honor guest tab, I registered before signing up for the program so I wasn't too disappointed that I did not get one of those rooms but I would like to have seen if there was a signifigant difference. I accidently spilled a drink on our bed and called to the front to have new linens brought up. One major issue is when I was removing the bedding on the mattress pad there was an obvious Urine stain it was a large stain and it appeared that it was not changed. The sheets on top were clean. The mattress was stain free which was a relief, I felt almost relieved that I had spilled the drink or else I may not have noticed the stain. The housekeeping staff brought a new one and changed the linen they were very friendly. I went to the jacuzzi which was not the greatest condition, you could tell it was old and some of tiles around the outside were damaged. Also there was a very strong odor from the chemicals . It was nice until a large group of young girls who were having a birthday party came in and so my time of relaxing was brought to a drastic end.

Posted by , from Millsboro Pennsylvania on Feb 1, 2016

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2 out of 5

Second Time Around Not a Charm

We stayed at this hotel five summers ago, and the condition of this hotel has drastically declined, both in overall appearance and ambience. For some reason, smoking is allowed directly outside the exit doors of each section, and the smoke, smell, and filled-up ashtray buckets do not sit well with anyone leaving or entering the hotel. Holding your breath as one walks near the doors is not a welcome experience. Management should ask or simply make smokers light up at least 100 feet away, at a minimum. Hallway carpets on many floors have several stains,and need to be either scrubbed or shampooed clean, or replaced altogether. Room service items are left outside rooms for pickup for inordinate amounts of time. A musty odor permeates some hallways. Rooms were clean, beds were comfortable, but some fixtures were in need of repair. AC worked fine, as well as TV. The Doubletree is an old hotel, and I believe the first one to be built in this area off the interstate. It would be an understatement to say this hotel should be completely renovated, and the sooner, the better. Even the front desk needs to be upgraded and freshened up a bit.

Posted by on Jun 23, 2015

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About the DoubleTree by Hilton Cleveland East Beachwood

Location 3663 Park East Dr, Beachwood, OH 44122

Renovations + Closures

The following facilities will be closed from 09 September 2019 to 20 September 2019 (dates subject to change):

  • Swimming pool

Property Features

DoubleTree by Hilton Cleveland East Beachwood offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Event space at this hotel measures 17,000 square feet (2 square meters) and includes conference space. A 24-hour fitness center, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Cleveland East Beachwood. Free self parking is available. This 3.5-star Beachwood hotel is smoke free.

  • 1 building
  • 404 guestrooms or units
  • 7 levels
  • 17,000 sq ft of conference space
  • 2 sq m of conference space
  • Built in 1976
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (34.4 km / 21.4 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Cleveland East Beachwood offers 404 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and microwaves can be requested.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

DoubleTree by Hilton Cleveland East Beachwood has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 35 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 16.95 per person (approximately)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Cleveland East Beachwood
  • DoubleTree Hilton Cleveland Hotel Beachwood East
  • Hotel DoubleTree by Hilton Cleveland East Beachwood Beachwood
  • Beachwood DoubleTree by Hilton Cleveland East Beachwood Hotel
  • Hotel DoubleTree by Hilton Cleveland East Beachwood
  • DoubleTree by Hilton Cleveland East Beachwood Beachwood
  • DoubleTree Hilton Cleveland East Beachwood Hotel
  • DoubleTree Hilton Cleveland East Beachwood
  • DoubleTree Hilton Cleveland Hotel
  • DoubleTree Hilton Cleveland
  • Doubletree Hilton Cleveland
  • DoubleTree by Hilton Cleveland East Beachwood Hotel
  • DoubleTree by Hilton Cleveland East Beachwood Beachwood
  • DoubleTree by Hilton Cleveland East Beachwood Hotel Beachwood
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.