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"The location to the Rock and Roll Hall of Fame was terrific. There could have been more things to do in the area though " More

By a verified traveler on Thu 22 Jul 2021

Hotel Description

3.5-star hotel near Rock and Roll Hall of Fame

Heart of Cleveland

Within a 10-minute walk of this Downtown Cleveland hotel, you'll find Rock and Roll Hall of Fame and Huntington Convention Center of Cleveland. FirstEnergy Stadium and Great Lakes Science Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, as well as the business center and free WiFi in public areas. Self parking, a coffee shop, and a snack bar/deli are also offered.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 379 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include coffee/tea makers, hair dryers, and phones. Housekeeping is available once per stay.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Aug 1 - Aug 2

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King and One Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Cleveland Downtown - Lakeside ratings based on 22 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Cleveland Downtown - Lakeside

Everyone (10) Couples (4) Family (7)
4 out of 5
The location to the Rock and Roll Hall of Fame was terrific. There could have been more things to do in the area though

Posted by on Jul 22, 2021

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5 out of 5
close to rock and roll hall

Posted by on Jul 20, 2021

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3 out of 5
We stayed over for the 4th of July to watch to fireworks on the lake. I had a great time but i must say that it was not due to anything the hotel did or did not do. So a few things stood out to me during my visit... 1. No one here knows anything about the city, the lake, or anything if you ask them. We were here for the 4th but no one knew the fireworks schedule, where a good place to watch them is...nothing! I asked the front desk guy how to get to the lake from the hotel. He said its not possible because there is a highway. Perhaps he didn't see the sidewalk and road that leads down to the pier 1 block away .. that he probably passes on his way home every night. I asked how to get to shopping, the flats... no one knows nothing! Dont even get me started about the shuttlebus driver... rude... and i swear he had the heat on when it was in the 90s outside. BUT... the place was clean and the beds were comfortable. I would go here again as long as i know what I'm doing and how to get there before i go cause these people have no idea what is in their city and how to get to it.

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 9, 2021 by Alex

Thank you for sharing the feedback, we appreciate it.

2 out of 5
The location is great. When checking in staff tells everyone to park for free in spaces outside but knows that you really can’t do that cause there isn’t enough spaces. The peer is walking distance. We visit science Center but was too late for Hard Rock it was great location

Posted by on Jul 6, 2021

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Comment from Hotel Management

Jul 9, 2021 by Alex

Thank you for sharing your feedback.

3 out of 5
The staff was great and superfriendly!!!

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 13, 2021 by Alex

Thank you for the feedback!

5 out of 5
Location

Posted by on May 11, 2021

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Comment from Hotel Management

May 20, 2021 by Alex

Thank you for staying with us!

5 out of 5
Great location! Walking distance to attractions, including the Rock and Roll Hall of Fame. Also free van service took us to the downtown area whenever we wanted!

Posted by on May 10, 2021

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Comment from Hotel Management

May 20, 2021 by Alex

Thank you for staying with us!

2 out of 5
The hotel is outdated & needs several updates. The rooms had worn carpet/wallpaper, patched ceilings & bathrooms had chipped tiles.

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 11, 2021 by Alex

Our apologies for not meeting your expectations. We appreciate the feedback

4 out of 5
I liked that there was a restaurant/bar in the hotel. The food was delicious! And the parking was very convenient and easy for us to come and go without having to wait for someone to bring our car.

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 9, 2021 by Alex

Thank you for staying with us!

5 out of 5
The staff was very professional and friendly. I love the warm cookies

Posted by on Mar 21, 2021

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Comment from Hotel Management

Mar 22, 2021 by Alex

Thank you for the feed back! We're glad you enjoy our warm DoubleTree cookie!

About the DoubleTree by Hilton Cleveland Downtown - Lakeside

Location 1111 Lakeside Avenue E, Cleveland, OH 44114

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 10389 square feet (965 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Cleveland Downtown - Lakeside. For a fee, parking is available. This 3.5-star Cleveland hotel is smoke free.

  • 379 guestrooms or units
  • 17 levels
  • 10389 sq ft of conference space
  • 965 sq m of conference space
  • Built in 1974
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Cleveland Hopkins International Airport (CLE) (20.7 km / 12.9 mi)
  • Train station: Cleveland Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Cleveland Downtown - Lakeside offers 379 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

Stadium 3 Bar and Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Wired Bean - Onsite café. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.00 per person (approximately)
  • Self parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Cleveland Downtown
  • DoubleTree Cleveland Downtown Lakeside
  • DoubleTree Hilton Cleveland Downtown
  • DoubleTree Hilton Cleveland Downtown Lakeside
  • DoubleTree Hilton Lakeside
  • DoubleTree Hilton Lakeside Hotel
  • DoubleTree Hilton Lakeside Hotel Cleveland Downtown
  • DoubleTree Lakeside
  • DoubleTree Hilton Cleveland Downtown Lakeside Hotel
  • DoubleTree by Hilton Cleveland Downtown - Lakeside Hotel
  • DoubleTree by Hilton Cleveland Downtown - Lakeside Cleveland

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.