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4.1 out of 5

"Super friendly, super comfortable! Right near the Lake We had a partial lake view and it was nice! No balacinies! " More

By a verified traveler on Fri 13 Jul 2018

Hotel Description

3.5-star hotel near Rock and Roll Hall of Fame

Heart of Cleveland

Within a 10-minute walk of this Downtown Cleveland hotel, you'll find Rock and Roll Hall of Fame and Great Lakes Science Center. FirstEnergy Stadium and Cleveland Convention Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a 24-hour fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 379 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, free weekday newspapers, and hair dryers.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$132 per night

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Cleveland Downtown - Lakeside ratings based on 47 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Cleveland Downtown - Lakeside

Everyone (18) Business (1) Family (2)
4 out of 5

Posted by on May 7, 2019

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Comment from Hotel Management

May 8, 2019 by A. Streeter

Thank you for staying with us at The Doubletree Cleveland. We greatly appreciate your rating and we look forward to welcoming you back in the future. Have a great day!

5 out of 5
I have to say that this was an very great experience. The hotel should be extremely proud of their employees because every encounter was a great one. Each person i dealt with was very friendly, nice and knowledgeable. Great great place. The only thing i would say is that the pool was not heated and therefore pretty cold. But hot tub was hot!

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 22, 2019 by Angeline FOM

Thank your for taking the time to give us feedback. We hope to see you again in the future!

4 out of 5
I liked the touch with the free cookies at sign-in. Very conveniently located if one wants to visit the Rock and Roll Hall of Fame.

Posted by on Apr 1, 2019

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Comment from Hotel Management

Apr 1, 2019 by Angeline FOM

Thank you for taking the time to give us feedback. We are glad you enjoyed your stay.

1 out of 5
Bed bugs in the room and it wasn't very clean staff was helpful and tried to accommodate

Posted by on Jan 1, 2019

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Comment from Hotel Management

Jan 12, 2019 by A.Streeter

Good morning, We are so sorry regarding a bug issue. We thank you for your feedback. Have a Great day!

5 out of 5
Very good location. Walking distance to several things to do. Shuttle service was excellent! Drivers were very funny, friendly and helpful.

Posted by , from Kansas on Nov 6, 2018

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Comment from Hotel Management

Nov 7, 2018 by A. Streeter

Hello, Thank you for taking the time to rate your experience, We are happy to hear our location was very good. We look forward to welcoming you back in the future.

5 out of 5
Super friendly, super comfortable! Right near the Lake We had a partial lake view and it was nice! No balacinies!

Posted by , from boston on Jul 13, 2018

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Comment from Hotel Management

Jul 13, 2018 by A.Streeter

Hello, Thank you for taking the time to rate your experience, We look forward to welcoming you back in the future. Have a great day!

5 out of 5

Excellent Stay

Pros: Staff was outstanding, so helpful with suggestions for dinner, complimentary van service to local restaurants was a wonderful perk.
We recently stayed at Doubletree Hilton Lakeside while we visited the Rock and Roll Hall of Fame. It was so conveniently close to the museum. The hotel was so beautiful and clean. The staff was outstanding. Kudos to Zakea, who was the best with assisting in our check in, garage and suite questions. Kudos to Dimitri for the wonderful suggestions for dinner and to Carl, our shuttle driver. It was so nice to have the complimentary van to local places. What a wonderful perk. Would highly recommend this hotel to anyone.

Posted by , from Indiana on Nov 7, 2017

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Comment from Hotel Management

Nov 9, 2017 by Kristina W-Guest Services Manager

Thank you for your feedback. We will be sure to extend KUDOS to the staff members that made your stay enjoyable. We really appreciate you letting us know about your experience. Thanks again

5 out of 5

Doubletree is Double the Pleasure

Pros: The special care and attention which included taking me back and forth for the various events.
Cons: I can't think of anything at the present time.
Location: There were so many activities included in my conference package that I did not have time for additional activities.
I was a bit concerned when I learned that my hotel was not the Conference hotel: Hilton Downtown at 100 Lakeside.. However, they had a shuttle that not only got me to the Conference Center in a timely manner but also provided cookies to snack on.

Posted by , from New York, NY on Aug 3, 2016

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Comment from Hotel Management

by Josh M

Cool Breeze- I'm glad you enjoyed your stay with us and we were able to make you comfortable even though you were staying away from your conference. We hope to see you again soon!

4 out of 5

Very Nice

Pros: The price and cleanliness.
We made a reservation through one of those "secret" offers on Travelocity. While the hotel may be old the room was contemporary, spotless and comfortable.

Posted by , from Philly subburbs on Jul 31, 2016

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Comment from Hotel Management

by Josh M

Thanks Dr. We're glad you enjoyed your stay.

3 out of 5

Nice location to Rock & Roll Hall of Fame

Pros: The location to the Rock & Roll Hall of Fame
Cons: Your restaurant staff, your front desk staff and Star Bucks should stay open till atleast 10pm
Location: Rock & Roll Hall of Fame anything else you better bring your walking shoes or shuttle or drive yourself
The hotel was somewhat disappointing. The restaurant was overpriced and the lunch staff acts like you are bugging them. I wasn't prepared to have to go to the bar area to get refills with a 50.00 lunch bill. My husband ordered chicken wings and a pizza, after eating our lunch I found our waitress to ask about my husband pizza and she informed us...QUOTE "I PUT YOUR PIZZA ORDER IN BUT THE COOK DIDN'T MAKE IT, SO I TOLD THE COOK JUST NOW TO MAKE IT AND PUT IT IN A TO GO BOX" ! WOW is all I can saw about this OVER PRICED so called restaurant. I can honestly say the only real nice staff was the housekeeping staff, they took time to talk to you and make sure you had everything you needed. The front desk staff, they really need to like their job more so maybe they would be more friendly. No I wouldn't stay at this hotel ever again!

Posted by , from Metropolis, IL on Jul 27, 2016

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Comment from Hotel Management

by Josh M

Tammy- I'm so sorry to hear about your experience in the restaurant and will be sure to address the breakdown with our team. Please let me know if there is anything we can do to Make It Right.

About the DoubleTree by Hilton Cleveland Downtown - Lakeside

Location 1111 Lakeside Avenue E, Cleveland, OH 44114

Property Features

DoubleTree by Hilton Cleveland Downtown - Lakeside offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 10347 square feet (961 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Cleveland Downtown - Lakeside also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. This 3.5-star Cleveland hotel is smoke free.

  • 379 guestrooms or units
  • 17 levels
  • 10347 sq ft of conference space
  • 961 sq m of conference space
  • Built in 1974
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (20.7 km / 12.8 mi)
  • Train station: Cleveland Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Cleveland Downtown - Lakeside offers 379 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds available
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Stadium 3 Bar and Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Noise-free rooms not guaranteed
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.00 for adults and USD 7.50 for children (approximately)
  • Self parking fee: USD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Cleveland Downtown
  • DoubleTree Cleveland Downtown Lakeside
  • DoubleTree Hilton Cleveland Downtown
  • DoubleTree Hilton Cleveland Downtown Lakeside
  • DoubleTree Hilton Lakeside
  • DoubleTree Hilton Lakeside Hotel
  • DoubleTree Hilton Lakeside Hotel Cleveland Downtown
  • DoubleTree Lakeside
  • DoubleTree Hilton Cleveland Downtown Lakeside Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.