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DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property
4-star hotel near Huntington Bank Field

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Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Room, Non Smoking | Living area | 55-inch flat-screen TV with cable channels, TV
Reception
Coffee shop
In-room safe, desk, blackout drapes, iron/ironing board
Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪6 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪6 min walk‬
  • Place, Huntington Bank Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(34 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Non Smoking

Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, Non Smoking

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Murphy Bed

Mobility Accessible King Room with Tub and Sofa Bed

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed

City view

Deluxe Room, 1 Queen Bed

  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for One King and One Sofa Bed

One King and One Sofa Bed | In-room safe, desk, blackout drapes, iron/ironing board

One King and One Sofa Bed

8.4 out of 10
Very good
(16 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed

In-room safe, desk, blackout drapes, iron/ironing board

One King Bed

8.0 out of 10
Very good
(32 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed

In-room safe, desk, blackout drapes, iron/ironing board

One Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 208 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Two Queen Beds Non-Smoking

8.2 out of 10
Very good
(112 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

High Floor Deluxe Queen Room

  • Sleeps 2

High Floor Deluxe 2 Queen Room

  • Sleeps 4

High Floor Two Room Suite

  • Sleeps 2

High Floor Deluxe King Room

  • Sleeps 2

King Room

  • Sleeps 2

1 King Mob Access W/Tub and Sofa-High Floor

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed, Sofa, Mobility Accessible-Bathtub

  • Sleeps 2

1 King Hearing Access-High Floor-Nonsmoking

  • Sleeps 2

View all photos for King Room-Hearing Accessible-Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

King Studio

  • Sleeps 2

View all photos for Queen Room-Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Queen Room-Non-Smoking

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Hearing Accessible Two Queen Room

  • Sleeps 4

Mobility Hearing Accessible King Room with Roll in Shower and Sofa Bed

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower and Sofa Bed

  • Sleeps 2

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Exterior

Hampton Inn Cleveland-Downtown

Downtown Cleveland
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,447 reviews
$110 nightly
The price is $129
Jan 18 - Jan 19
Total with taxes and fees
Hampton Inn Cleveland-Downtown

About the neighborhood

Cleveland

Heart of Cleveland.Within a 15-minute walk of this Downtown Cleveland hotel, you'll find Rock and Roll Hall of Fame and Huntington Convention Center of Cleveland. Huntington Bank Field and Galleria at Erieview are also within half a mile (1 km).

What's nearby

  • Huntington Convention Center of Cleveland - 6 min walk - 0.4 miles
  • Rock and Roll Hall of Fame - 6 min walk - 0.4 miles
  • Huntington Bank Field - 8 min walk - 0.5 miles
  • Rocket Arena - 13 min walk - 0.7 miles
  • JACK Cleveland Casino - 13 min walk - 0.7 miles

Getting around

  • Cleveland Station - 10 min walk
  • Tower City-Public Square Station - 19 min walk
  • Cleveland, OH (BKL-Burke Lakefront) - 4 min drive

Restaurants

  • ‪Noble Beast Brewing Co. - ‬4 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬4 min walk
  • ‪Stadium 3 Bar & Grille - ‬1 min walk
  • ‪DoubleTree Executive Lounge - ‬1 min walk

About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4-star hotel near Huntington Bank Field
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10389 square feet (965 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside. A free area shuttle within 1 miles is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

  • 379 guestrooms or units
  • 17 levels
  • 10389 sq ft of conference space
  • 965 sq m of conference space
  • Built in 1974
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Exterior
Hampton Inn Cleveland-Downtown
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,447 reviews
$110 nightly
The price is $129
Jan 18 - Jan 19
Total with taxes and fees
Hampton Inn Cleveland-Downtown

Property amenities

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.00 per person
  • Covered self parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

Frequently asked questions

How close is DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside to the airport?

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is 1.3 mi (4-min drive) away from the Cleveland, OH (BKL-Burke Lakefront) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?

As of Jan 10, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside on Jan 16, 2026 start from $109.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside.

How close is DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside to the beach?

This hotel is 3.2 mi (10-min drive) from Edgewater Beach and 4.2 mi (8-min drive) from Perkins Beach. Don't forget your sunscreen!

Does DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside, but buffet breakfast is offered for a fee of USD 16.00 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?

No, there is no casino at this hotel, but JACK Cleveland Casino (17-min walk) is nearby.

What time is check-in at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside?

Free parking is not available at this hotel. Self parking is available for USD 30 per night.

Does DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside have a pool?

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside does not have a pool.

Does DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside to downtown Cleveland?

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside is 0.5 mi away from Cleveland.

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 473 out of 1462 reviews
Rating 8 - Good. 321 out of 1462 reviews
Rating 6 - Okay. 310 out of 1462 reviews
Rating 4 - Poor. 212 out of 1462 reviews
Rating 2 - Terrible. 146 out of 1462 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, amenities
The room was dated and dingy looking. Lamp in room was broken, toilet seat loose, wall paper in bathroom was peeling and dirty. We requested room to be cleaned and no one showed up. Staff was very pleasant. Oh elevator for parking lot out of service.
Stayed 2 nights in Nov 2025

8/10 Good

Brandy, Fairfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the hallways smelled musty with stains on carpets. We really liked the shuttle service. Room was fine, no issues. Parking was convenient. Would stay there again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Deion

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities
First the with the exception of one afternoon young man the staff is excellent. The shuttle team were fantastic and very accommodating. if i owned a business I would hire them. However the hotel is in poor condition. We had to change rooms because of a very over used bed. Others we talked also had switched from their initial rooms for other reasons. Electrical outlets were loose in both our rooms to the point of a potential fire hazard. General maintenance is lacking in rooms and the facility in general. Our first refrigerator was so iced up it did not cool foods. Second fridge has poor seal causing excessive moisture and water in fridge. Overall the hotel has the potential of having much to offer but in its present state of repair it would lead me to seek an alternative site when we return to Cleveland. In it’s current state it does not reflect well on the Hilton brand. Since we were here for medical situation a poor hotel stay was one thing we did not need.
Stayed 3 nights in Oct 2025

8/10 Good

Lyndsey

Stayed 1 night in Sep 2025

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, room comfort
This is my 3rd stay and I’ll probably be back! First …. the staff is great!! But the hotel is not in the best shape. We’ve had toilet issues twice and had to switch rooms the last stay. Fixtures and carpet are old and worn in the room. Beds are comfy and you can’t beat the location …. everything in walking distance! It’s a no frills kinda place with a friendly and attentive staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. However, the common area of the hotel needed cleaned.
Stayed 1 night in Oct 2025

10/10 Excellent

Octavia

Liked: Cleanliness, staff & service
Rooms were clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Perfect! The staff was some of the best ar any hotel I've ever stayed in. Friendly, Personable, ... Awesome!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All good. The restaurant was incredibly empty on a Sunday night, so that was unfortunate, but my meal was very good just the same.
Stayed 1 night in Oct 2025

2/10 Terrible

Mike

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Bedding had stains on comforter looked like blood. Bed was springy and uncomfortable garage elevators were out of service. Furniture in room had what appeared as a stain. Bathroom was not the cleanest.
Stayed 1 night in Oct 2025

10/10 Excellent

Mycole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room great location
Stayed 1 night in Aug 2025

2/10 Terrible

Justin

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs in 3 different rooms and they didn’t seem to care about anything or the bed bug issue and are not getting a full refund
Stayed 2 nights in Oct 2025

10/10 Excellent

Damilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Oct 2025

2/10 Terrible

Patti

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting and filthy. Main lobby was dirty old worn furniture. Carpet was so threadbare it had long rips. Worst part was my brother in law went in the lobby bathroom. One stall had feces on the floor, walls and commode. Another was taped shut and out of order and the third was full of stool and paper and would not flush. We brought this issue to the desk staff and over an hour later it had not been cleaned. We notified the front desk again. The third time we reported this issue we were told the housekeeper was “busy” Upon entering garage was filthy and the elevator was broken which required you to carry your luggage down a nasty stairway. The main entry had trash overflowing in the outside can, area was nasty and doors and window look like they hadn’t been washed in a long time. The hallway carpets had huge stains. This hotel is in need of refurbishing and a staff that is attentive.
Stayed 2 nights in Oct 2025

6/10 Okay

Marsha

Check-in person was not so friendly my stay was ok what I enjoyed the most was your breakfast and dinner at the restaurant now that was good and the service was excellent
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Liked: Staff & service
This hotel is dated. It really needs to be updated. The tube was clean but it looked pretty bad. It looks like there were anti slip strips were put done. And now they are worn out or halp missing.
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Stayed 1 night in Sep 2025

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
When we checked in there was a dirty tissue on the floor. When we went to bed we noticed the toilet sounding like it was flushing about every thirty minutes. It was very loud and woke us up many times. We told the front desk and when we followed up later they just moved our room to ensure it wouldn’t happen again. The new room wasn’t better, the toilet overflowed when used in the middle of the night. When we told the front desk no discount was offered. A hotel room should include a working restroom. The elevator in the garage was broken and several stalls in each lobby restroom were out of order. The staff was cert nice and friendly however the hotel is in need of much plumbing work. We will not stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Philip

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
This was one of the dirtiest hotels at this price that I’ve ever stayed in. From the start, the parking garage was littered with trash and other debris and elevators weren’t working. The front desk staff was truly apathetic and did not offer us the cookies that others in our party were offered. Everytime we left or entered the hotel the front desk staff was on their phones and did not greet us. We would get a “hey” with no eye contact if we were lucky. The hallways were filthy. We stayed two nights and there was trash outside the rooms that was there the entire time. I never saw a cleaning staff member. There were large stains on the carpet outside the elevators. There was actual poop smeared in the men’s room in the lobby. Front desk staff said they would take care of it, but did not. The shuttle driver only answered some of the people in our party when we called for a ride. They refunded the $30 per night parking when they complained. The desk in our room seemed about ready to collapse. The room was relatively clean and comfortable. It was quiet and we were able to sleep well. It was conveniently located about a 10-15 minute walk from the rock and roll hall of fame and other downtown attractions like jack casino and rocket arena. I would probably choose a different hotel for our next stay.
Stayed 2 nights in Oct 2025

4/10 Poor

Patti

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel overall is rundown and needs to be renovated. The entry is filthy outside with overflowing trash, dirty widows and doors. The lobby furniture is wore out and dirty. The carpet in the lobby is so threadbare it has rips and is dirty. The hallway carpets have huge stains. The front desk staff were not responsive when we repeatedly reported the lobby men’s room had feces smeared on the toilet, floor and walls in one stall, another was out of order. After reporting this my brother went in an hour and a half later and it was not cleaned. He went the front desk and was told the housekeeper was “busy”. He went in again hours later and someone had somewhat cleaned the mess but now very well.
Stayed 2 nights in Oct 2025

6/10 Okay

AYDIN, Cankaya

Traveled with family
The hotel lobby floor and other floors are not clean at all, there is bathtub but not suitable
Stayed 1 night in Sep 2025

8/10 Good

Michelle

Traveled with family
Liked: Staff & service
Great location, easy walk to Brown’s stadium Rock and Roll Hall museum. Walking distance to micro breweries and places to eat. Quiet area on the weekend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amr

Stayed 3 nights in Oct 2025

10/10 Excellent

britt

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025