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4.2 out of 5

"The breakfast was good. Room was clean. Fitness center was always open. Staff was nice. " More

By a verified traveler on Sun 04 Sep 2022

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Hotel Description

Enjoy the indoor pool at this Mason hotel

In shopping district

Within 2 miles (3 km) of this Mason hotel, you'll find Deerfield Towne Center and Governor's Plaza. Also, Arbor Square is within 2 miles (3 km) and Kings Island is within 6 miles (10 km).

Business services

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a computer station are also offered.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$65* Per night/room Dec 11 - Dec 12

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Mason Inn ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Mason Inn

Everyone (5) Couples (5) Family (8)
1 out of 5
The hotel had bugs and cockroaches. We couldn’t stay. The front desk was not able to refund me my deposit. He said he wasn’t authorized to do so and I would have to call tomorrow.

Posted by on Sep 11, 2022

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Comment from Hotel Management

Oct 19, 2022 by Bianca

Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

5 out of 5
The breakfast was good. Room was clean. Fitness center was always open. Staff was nice.

Posted by on Sep 4, 2022

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4 out of 5
I liked the breakfast and the fact the pool wax open until 11:00pm

Posted by on Aug 23, 2022

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5 out of 5
Courteous service and clean. Glad rooms have microwave, fridge and coffee.

Posted by , from Ann Arbor on Jul 24, 2022

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Comment from Hotel Management

Jul 26, 2022 by BW Mason Team

Thanks for staying with us. We appreciate your feedback

4 out of 5
Although there were a few 'hick ups' they were corrected immediately. The staff was incredible and very friendly. Due to a delayed flight we couldn't check in until after 11PM. We were met by a friendly helpful gentleman (I wish I could remember his name..Andrew I think) who was great with everything. Great service with shorted staff and great breakfast too!

Posted by on Sep 11, 2021

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Comment from Hotel Management

Sep 11, 2021 by The BW Mason Team

Thanks for staying with us. We appreciate your feedback!

1 out of 5
Stay was okay, but hotel could use a lot of upgrades

Posted by on Jul 31, 2021

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Comment from Hotel Management

Aug 2, 2021 by The BW Mason Team

Thanks for staying with us. We will certainly upgrade all the amenities and rooms to a better standard. We appreciate your feedback!.

5 out of 5
Decent hotel for a good price. This is great for Kings Island visitors. There are other hotels close by that cost $30-$40 more per night, but in my opinion, the quality of this hotel is not much different than the others.

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 8, 2021 by The BW Mason Team

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very clean room, very friendly and helpful staff and restaurants, shopping centers and gas stations close by.

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 14, 2021 by The BW Mason Team

Anonymous We were happy to have you stay with us. We do appreciate you taking the time to submit a great review for us! Thanks for the kind comments for the staff, they will be thrilled. We hope to see you again soon.

5 out of 5

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 28, 2019 by BW Mason Team

We appreciate you! Thank you for sharing on Travelocity.

5 out of 5

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 18, 2019 by Patti- MGR

We appreciate your review. Thank you for staying with us.

Property Features

Best Western Mason Inn offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. The business-friendly Best Western Mason Inn also features a terrace, concierge services, and laundry facilities. Free self parking is available. This Mason hotel is smoke free.

  • 1 building
  • 92 guestrooms or units
  • 3 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Mason Inn offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. 36-inch LED televisions come with premium digital channels. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • LED television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Mason
  • Best Western Mason Inn
  • Mason Inn
  • Best Western Mason Hotel Mason
  • BEST WESTERN Mason Inn Ohio
  • Best Western Mason Inn Hotel
  • Mason Ramada
  • Best Western Mason Inn Mason
  • Best Western Mason Inn Hotel Mason

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.