Ratings based on 1,357 Guest Reviews

Hear it directly from our travelers
4.8 out of 5
94% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
by Tamika from Chicago

Posted May 26, 2016 on Hotels
Everything was fabulous, they go above and beyond, however 2 things I had an issue with was not being able to set the temperature in the bedrooms and the breakfast was not that good.
5 out of 5
by A traveler

This traveler left a rating score only Posted May 23, 2016 on Hotels
4 out of 5
by A traveler

Posted May 23, 2016
Room was not ready upon arrival/check in and for the price per night it should have been.
4 out of 5
by A traveler

This traveler left a rating score only Posted May 19, 2016 on Hotels
5 out of 5
by Valerie

This traveler left a rating score only Posted May 18, 2016 on Hotels
5 out of 5
by A traveler

Recomendado

Posted May 14, 2016 on Hotels
Recomendado, gym completo, piscina.
5 out of 5
by Juan Carlos from Buenos Aires

Excelente !!!!

Posted May 11, 2016 on Hotels
Todo excelente !!!!!
5 out of 5
by A traveler from WI

Amazing Experience!

Posted May 11, 2016 on Expedia
Pros: Expedia
I chose this hotel because of it's upscale reputation. I was impressed from the moment I stepped out of the cab. From the bellman to the front desk staff, everything was top of the line. Although we arrived a few hours early of their check-in time, our room was available and we were immediately taken upstairs. We chose a room on the spa floor. Everything about the room was gorgeous! They thought of everything - robes, slippers, bath salts, sponges, even Qtips. The only disappointment was room service. We placed an early order (430pm) and were assured that we'd have everything within 30 minutes. We both fell asleep and woke at 7pm to find that our order had been 'forgotten'. After a second call, the order was delivered free of charge to us. Car service to the train station was complementary! Seriously the best hotel I have ever stayed at. We will definitely stay here every time we visit Chicago. Thank you for a wonderful experience.
4 out of 5
by A traveler

噂のトランプホテルの長短

Posted May 10, 2016 on Hotels
豪華であるが、落ち着いた雰囲気でした。特にお風呂は浴槽の外にシャワーが設置され流す場所も着いているので日本の浴室のようでした。眺望もよくどこにもアクセスができる立地でした。車をバレットで預けたのは良いですが、持ってきてもらうのに10分ほどかかりました。
5 out of 5
by Florian

This traveler left a rating score only Posted May 10, 2016 on Hotels