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4.5 out of 5

"Water in face basin filled up quickly and drain very slowly took about 10 minutes to drain " More

By a verified traveler on Mon 02 Mar 2020

Hotel Description

Golf Waukegan hotel next to a golf course

In Waukegan

Within 6 miles (10 km) of this Waukegan hotel, you'll find Six Flags Great America and Naval Base Great Lakes. James Lovell Federal Health Care Center and Rosalind Franklin University of Medicine and Science are also within 6 miles (10 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free area shuttle. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 122 guestrooms also offer free WiFi and kitchenettes. LCD TVs come with satellite channels, and other amenities include free wired Internet and refrigerators.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room Jun 14 - Jun 15

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Accessible (One Bedroom Mobility / Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Roll in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sonesta Simply Suites Chicago Waukegan ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sonesta Simply Suites Chicago Waukegan

Everyone (5) Couples (1) Family (7)
5 out of 5
Great setup

Posted by on Jun 7, 2021

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Comment from Hotel Management

Jun 11, 2021 by Haley - General Manager

Thank you for taking the time to leave a five star rating! Our team is delighted to hear you enjoyed your stay.

5 out of 5
Water in face basin filled up quickly and drain very slowly took about 10 minutes to drain

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 11, 2020 by Amy

Thank you for choosing to stay with us. We hope that you had an enjoyable stay. I apologize for any inconvenience you may have experienced due to a slow drain. We look forward to having you stay with us again in the future.

5 out of 5

Posted by on Jan 20, 2020

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Comment from Hotel Management

Feb 11, 2020 by Amy

Thank you for choosing to stay with us.

5 out of 5
The staff was incredible friendly and knowledgeable. The manager there was kind and had all the answers to my questions. unfortunately, I didn't catch the staffs name but all who were there greeted me everyday as I walked by and I felt welcomed. I also had an issue and it was done by the time we go back from eating food. my husband and I will definitely be staying again!

Posted by , from San Diego on Sep 25, 2019

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4 out of 5
It was a very well run facility, with a kitchenette so you could prepare meals

Posted by on Aug 4, 2019

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4 out of 5
Well staffed... very clean...staff pleasant and helpful. Upkeep of the property is impressive. There are no negative comments to be made.

Posted by on Jun 27, 2019

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5 out of 5
Everything was great. Very friendly staff, clean room and bathroom. Only thing I would change is the channel selection for cable. Other then that my stay was perfect. Will definitely be coming back.

Posted by on Mar 5, 2017

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Comment from Hotel Management

Mar 8, 2017 by Amy

To our valued guest, Thank you for taking the time to convey your comments regarding your recent experience with us. I am glad you enjoyed your stay. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually.

5 out of 5

nice suite

It was my first time staying at this type of hotel and I loved it. The room was bigger than what I expected. The full size refrigerator and microve was a nice touch. But the fact that I could cook on the stove top was awesome!! Will most def stay here again

Posted by on Sep 29, 2016

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Comment from Hotel Management

Oct 3, 2016 by Amy

To Our Valued Guest, Thank you for your 5 star review. We are delighted to hear that you loved the hotel and enjoyed the full kitchen in your room. We hope that you will choose to stay with us again the next time you are in the Waukegan Area. Best regards, Amy Dow Hotel Manager

5 out of 5

Quality visit with recent naval station graduate

Pros: Location, cleanliness, and courtesy of the staff.
Cons: Bathroom, while certainly larger than most hotel bathrooms, could use more counter space.
Location: Nice little Walmart plaza and restaurants about half mile away and navy station about five miles
Our grandson recently graduated Great Lakes Naval Station boot camp and was given a few hours liberty. This hotel suite provided us all a comfortable and affordable place to relax and catch up while offering separate sleeping accommodations (bedroom plus pull out sleep sofa) and a full size fridge and adequate table space for food and drinks. I would highly recommend this hotel to anyone attending boot camp graduation. Plus, they accept pets!

Posted by , from Florida on Apr 18, 2016

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5 out of 5
Pros: Staff was very friendly and helpful. Hotel was very clean.
Cons: The couch was not very comfortable. It was hard. But other than that nothing. :)
Location: Six flags was close but we didn't go there and we really didn't get a chance to do much exploring close by. We had another mission.
The staff was very welcoming and nice. The room was nice and clean. Extra benefit was the kitchen area which was stocked with cups, pans, silverware, plates etc. Full size refrigerator which was nice for an extended stay. I liked that they had a free rental anywhere from games to blenders. Nice exercise room. Nice snack room and free laundry which was so nice. The overall hotel was exceedingly clean. Very friendly place and easy to get on and off the freeway.

Posted by , from Spokane Washington on Nov 3, 2015

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Comment from Hotel Management

Nov 20, 2015 by Hotel Staff

Hi Loulie, Thank you for your awesome feedback. I am glad you were able to utilize almost all of our amenities during your stay with us. The kitchens are a great asset, especially when traveling. We can't wait or your return to the Candlewood Suites-Waukegan!

About the Sonesta Simply Suites Chicago Waukegan

Location 1151 S Waukegan Rd, Waukegan, IL 60085

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. A free area shuttle within 5.00 mi is available. A 24-hour fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Simply Suites Chicago Waukegan. Self parking is free. This Waukegan hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (46.7 km / 29 mi)
  • Train station: North Chicago Station (5.8 km / 3.6 mi)
  • Property shuttles: Free area shuttle within 5.00 mi
  • Parking: Free self parking

Room Amenities

Sonesta Simply Suites Chicago Waukegan offers 122 accommodations with DVD players and coffee/tea makers. LCD televisions come with premium satellite channels. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Waukegan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchenette
  • Deep soaking tub
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 per room (weight limit: 80 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night (maximum USD 150 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Chicago-Waukegan
  • Candlewood Suites Hotel Chicago-Waukegan
  • Candlewood Suites Chicago Waukegan Hotel Waukegan
  • Candlewood Suites Waukegan
  • Candlewood Waukegan
  • Waukegan Candlewood Suites
  • Candlewood Suites Chicago-Waukegan Hotel
  • Candlewood Suites Chicago Waukegan
  • Sonesta Simply Suites Chicago Waukegan Hotel
  • Sonesta Simply Suites Chicago Waukegan Waukegan
  • Sonesta Simply Suites Chicago Waukegan Hotel Waukegan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta Simply Suites Chicago Waukegan.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.