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"Had advertised continental breakfast.I was informed upon checking in there was NO continental breakfast.Other than that,nice stay for a night.No frill ... " More

By a verified traveler on Sun 17 Nov 2019

Hotel Description

Hotel near Naval Base Great Lakes in Waukegan

In Waukegan

You'll find Visual Arts Center and Urban Edge Gallery within 3 miles (5 km) of this hotel. Three Brothers Theatre and Genesee Theater are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. Enjoy the fitness center and conveniences like a 24-hour front desk and free newspapers.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 64 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Hair dryers, ironing boards, and desks are also available.

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$49* Per night/room May 2 - May 3

Deluxe Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Gurnee - Waukegan ratings based on 14 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn Gurnee - Waukegan

Everyone (7) Couples (1) Family (2)
4 out of 5
Had advertised continental breakfast.I was informed upon checking in there was NO continental breakfast.Other than that,nice stay for a night.No frills,walls a bit thin for sound.

Posted by on Nov 17, 2019

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1 out of 5
A bug bite me in the back. I will show to the front desk not acceptable

Posted by on Nov 17, 2019

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2 out of 5
The only good thing was that the room was spacious

Posted by on Nov 6, 2019

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4 out of 5
THE MAIN STAFF IS VERY GOOD. PART TIMERS ARE POOR. THE GENERAL MANAGER AND HIS FAMILY DO A GOOD JOB AND ARE PLEASANT.

Posted by on Jul 15, 2019

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4 out of 5

Posted by on Apr 16, 2019

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5 out of 5
Wonderful hotel. Staff was kind, attentive and always checking to see how are stay is going. Amenities were perfect. Couldn’t ask for anything better for the price! Will be staying here again in the future and would recommend it to my friends and family! Oh

Posted by on Jan 20, 2019

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3 out of 5
It was ok for what we were there for. We didn’t spend a lot of time in our room.

Posted by on Sep 9, 2018

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2 out of 5

misleading reviews

Pros: Very little
Cons: Everything
Location: Awful location. Abandoned building next door. Sketchy part of town
External appearance of hotel was decrepit. Looked abandoned. Temporary cloth or paper sign hand hung on hotel front. Sign for hotel entrance guides you in the wrong way on a one-way fast food drive up window lane. Found alternative entrance from side street, with 7" deep crater across its breadth that caused damage to front bumper on rental car. External back door to hotel was ajar when we checked in. On 2nd night was still ajar and I closed it myself. The faceplate was missing from the door latch on the room door. Not secure. Mattresses were old but linens were clean. Pillows were terrible, half size, flat and only 3 per bed. Upholstered chairs were filthy and stained. Large puddle of unknown liquid on floor. It did NOT appear to have come from the AC unit. AC unit functional but extremely loud. Bathroom clean but only 2 of each type of towel. Rooms that sleep 4 generally have 4 of each. Water temp changed constantly while showering but at least the water pressure was good. Rounded towel rack above toilet allowed towels to slowly slide off and fall---into toilet of course Staff was friendly for the most part. The only exception was the female employee who appeared reluctant to provide additional towels. Had to explain why I needed more towels (on 2nd night there). Told her about large puddle on Floor and she relented and gave me 2 towels. No apology, curiosity or concern about liquid on floor. Reviews were very misleading. Navy families - stay away.

Posted by , from north carolina on Jul 16, 2018

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1 out of 5

Never again....

Booked a non smoking room but somehow ended up with a smoking room after payment processed and confirmation email received. Hotel staff was not accommodating at all, told me several times because I booked through Expedia there was nothing they could do even though I had to correct them each time after which then they tried to argue with me until I showed them my receipt from Travelocity. The hotel itself was outdated no updates at all , from the carpet, the tv,to the bed linens. The smell hit you as soon as you opened the door luckily I had a bottle of perfume to spray allover to calm it down and turn the fan on. Im not a smoker never have smoked and since my night there my bronchitis has flared up and I've had to do Albuterol treatments to stop the wheezing and coughing . The only remedy they offered after I asked to have my room changed several times for them to tell me no nothing they can do before I even left the reception desk, was a bottle of deodorizer in which I never seen because that person went home. Now on top of the tobacco stinch the toilet and sink was stopped up but didn't know until the next day when everyone got up to shower and use the toilet and brush their teeth. In which I had to go ask for towels because there was only one set in the bathroom . The beds both had 1 1/2 pillows, yes a 1/2 of pillow, I tried to figure it out myself. I was too tired to argue after a long 5hr drive . I got apologies at check out. I will never go back to that hotel ever .

Posted by on Jul 12, 2017

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3 out of 5
Cons: Improve carpeting. The area smoking room is like entering a bubble of smoke.
I stayed in the hotel for its proximity to the naval base. From March 2016 no longer have the breakfast service.

Posted by on May 16, 2016

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About the Red Roof Inn Gurnee - Waukegan

Location 3031 Belvidere Rd, Waukegan, IL 60085

Property Features

WiFi is free in public spaces. There's an onsite business center. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Red Roof Inn Gurnee - Waukegan. Self parking is free. Smoking is allowed in designated areas at this Waukegan hotel.

  • 64 guestrooms or units
  • 2 levels
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Chicago O'Hare International Airport (ORD) (50.8 km / 31.5 mi)
  • Train station: Waukegan Station (4.6 km / 2.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Gurnee - Waukegan offers 64 accommodations with hair dryers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Gurnee Waukegan
  • Red Roof Inn Hotel Waukegan Gurnee
  • Red Roof Inn Gurnee Waukegan Hotel
  • Red Roof Inn Gurnee Hotel
  • Red Roof Inn Gurnee
  • Red Roof Inn Gurnee Waukegan
  • Red Roof Inn Gurnee - Waukegan Hotel
  • Red Roof Inn Gurnee - Waukegan Waukegan
  • Red Roof Inn Gurnee - Waukegan Hotel Waukegan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.