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4.7 out of 5

"The room layout is weird, the bathroom door exits right next to the bed and tv, no chance to feel like you have any privacy or discretion when you exi ... " More

By a verified traveler on Mon 23 Aug 2021

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Hotel Description

3-star hotel near Six Flags Great America

In suburbs

Within 6 miles (10 km) of this hotel, you'll find Six Flags Great America and Naval Base Great Lakes. Lake Michigan and Three Brothers Theatre are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's an indoor pool on site, and laundry facilities and free newspapers are also offered.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$121* Per night/room Sep 1 - Sep 2

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

SpringHill Suites by Marriott Chicago Waukegan/Gurnee ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SpringHill Suites by Marriott Chicago Waukegan/Gurnee

Everyone (8) Family (9)
5 out of 5
The room layout is weird, the bathroom door exits right next to the bed and tv, no chance to feel like you have any privacy or discretion when you exit a potentially smelly bathroom.

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 23, 2021 by GM

Dear Anonymous, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, April Dean General Manager

5 out of 5
I liked the friendly staff, the free breakfast and the selection in the convenience shop. The suite was clean and quiet. I didn't like the 4.95 surprise charge for data in the room.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 23, 2021 by GM

Dear Anonymous, Thank you for taking the time to share your feedback. I’m pleased to hear our free breakfast, friendly staff, and convenience shop made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, April Dean General Manager

5 out of 5
Very clean and modern.

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 19, 2021 by GM

Dear Anonymous, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your clean and modern accommodations. Our hotel aims to provide a great experience. We look forward to welcoming you back to our hotel in the future. Sincerely, Darin Rasmus General Manager

5 out of 5

Posted by on Jan 22, 2020

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5 out of 5
Friendly staff, free parking, near lots of eateries.

Posted by , from Ewa Beach on Dec 16, 2019

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4 out of 5
Great staff, clean hotel nice area safe area lots of things to do

Posted by on Nov 25, 2019

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4 out of 5
Was clean and decorated nicely. Nice breakfast. Room was nice sized and layout was good. Pull out was rough but otherwise a good stay.

Posted by on Oct 28, 2019

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5 out of 5
We were on the 5th floor where it was pretty quiet. The bed was really comfy. I swear I slept better than at home! This NEVER happens at hotels for me. The new bathroom layout worked out very well for us, too. I liked how the shower heads sprayed, too. The layout of the whole room is quite functional. We definitely enjoyed our stay, would come back and definitely recommend it!

Posted by on Jan 6, 2019

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Comment from Hotel Management

Feb 9, 2019 by Ellie

Thank you for your review. We enjoyed having you here. We hope to see you in the future!

5 out of 5

Very nice hotel...I would recommend it to anyone

I called Nathan in the early morning hour 3am because my child was sick...he was soo helpful, and super courteous...I love Nathan he is a great guy. I love the beds, they were very comfortable. Outstanding hotel overall, but I would've been happier if the pool was operable while I was there. I would still recommend this hotel to anyone. Great location...next to plenty of restaurants, and close to stores.

Posted by , from Louisiana on Jun 19, 2018

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5 out of 5
The staff were very pleasant and helpful. The room was very clean and cozy. Will recommend to others for sure. As. We were here for the Navy graduation of our son. This hotel was straight across the street from the meet and greet for Navy families!!Thank you for a job well done

Posted by on Apr 15, 2018

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About the SpringHill Suites by Marriott Chicago Waukegan/Gurnee

Location 4101 Fountain Square Pl, Waukegan, IL 60085

Renovations + Closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Spa tub

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 346 square feet (32 square meters). An indoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly SpringHill Suites by Marriott Chicago Waukegan/Gurnee. Free self parking is available. This 3-star Waukegan hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 5 levels
  • 346 sq ft of conference space
  • 32 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: North Chicago Station (7 km / 4.4 mi)
  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Chicago Waukegan/Gurnee offers 120 accommodations with iPod docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Water skiing nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • SpringHill Suites Marriott Hotel Waukegan/Gurnee
  • SpringHill Suites Marriott Waukegan/Gurnee
  • SpringHill Suites Waukegan/Gurnee
  • SpringHill Suites Marriott Chicago Waukegan/Gurnee Hotel
  • SpringHill Suites Marriott Waukegan/Gurnee Hotel
  • SpringHill Suites Marriott Chicago Waukegan/Gurnee Hotel
  • SpringHill Suites Marriott Waukegan/Gurnee Hotel
  • SpringHill Suites Marriott Chicago Waukegan/Gurnee
  • SpringHill Suites by Marriott Chicago Waukegan/Gurnee Hotel
  • SpringHill Suites by Marriott Chicago Waukegan/Gurnee Waukegan
  • SpringHill Suites Marriott Waukegan/Gurnee
  • Hotel SpringHill Suites by Marriott Chicago Waukegan/Gurnee
  • SpringHill Suites by Marriott Chicago Waukegan/Gurnee Waukegan
  • SpringHill Suites by Marriott Waukegan/Gurnee

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.