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"Accommodations were fine clean spacious fine. Rules didn't seem to matter because nobody wore the wristbands in the pool and food and drinks and crazy ... " More

By a verified traveler on Mon 16 Jul 2018

Hotel Description

Ski hotel near Gurnee Mills

Near the slopes

Within 2 miles (3 km) of this well-placed hotel, you'll find Six Flags Great America and Gurnee Mills. Also, Gold Pyramid House is within 3 miles (5 km) and Tempel Lipizzans is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free Internet, flat-screen TVs

The 111 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and premium bedding. Other amenities include coffee/tea makers, free local calls, and video-game consoles.

Deluxe Room, 2 Double Beds, Non Smoking (Pet-Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$51* Per night/room Dec 18 - Dec 19

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Pet-Friendly)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Double Bed, Accessible (Mobility/Hearing Impaired Accessible)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

La Quinta Inn & Suites by Wyndham Chicago Gurnee ratings based on 55 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Chicago Gurnee

Everyone (9) Couples (1) Family (7)
5 out of 5
Nice Room... King Bed Comfy... Breakfast was yummy

Posted by on Dec 3, 2019

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2 out of 5

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 28, 2019 by D P, GM

Thank you for taking the time to provide a score about your experience at La Quinta Inn & Suites by Wyndham Chicago Gurnee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you were not completely satisfied with your stay. More details would have been helpful to improve the experience for the future guests. And even more importantly, we can resolve issues to mutual satisfaction, if you let the front desk know about any problems/ issues right away. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

1 out of 5
The hotel was dirty our room had a condom on floor also the room had roaches the bathroom had really big ones. The bed had cheetos on bed carpet was not vacuumed also dirty clothing behind curtains.

Posted by on Aug 9, 2019

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4 out of 5
Close to attractions , easy in and out, elevator smelled

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 3, 2019 by Michael

Greetings, Thank you for your recent stay and review. I am pleased to hear that you enjoyed our location. I hope that we can see you soon for your next trip out here. Sincerely, Michael F. General Manager

3 out of 5
I have stayed at many LaQuinta's and this one was not up to the standard I have come to accept as their normal. The breakfast was lacking, the hotel was dirty looking, my bathroom door hinge was broken and I informed them but nothing was done. I was not unhappy...just not impressed as I usually am.

Posted by on Jun 6, 2019

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Comment from Hotel Management

Jun 8, 2019 by Michael

Greeting, Thank you for your recent stay. It appears that we did not live up to the high La Quinta standards that you have come to know. I have informed my staff of these issues, and we will get them addressed immediately. I hope that we can see you again to provide the high standards that you've come to know. Sincerely, Michael F. General Manager

5 out of 5
This was a great place. Staff was helpful and very friebdly

Posted by on Mar 8, 2019

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Comment from Hotel Management

Mar 9, 2019 by Michael F.

Dear Anonymous, Thank you for your recent stay and review. I am pleased to see that you enjoyed your accommodations and I do hope that you will stay again in the future. Sincerely, Michael F. General Manager

2 out of 5
Pros: The staff was actually very pleasant and tried to accommodate as best possible. Cons: More of a hang out “Telly” . Not the hotel to stay at with the family for a weekend getaway or vacation.

Posted by on Mar 3, 2019

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Comment from Hotel Management

Mar 3, 2019 by Michael F.

Dear Brenda, Thank you for your recent stay and review. It appears that your recent visit did not meet the high standards that we hold ourselves to . I would welcome the opportunity to hear more about your stay. We do consider ourselves a family friendly environment for the many sports activities in the area or for your get away to Great America. We do realize you have many options for your lodging needs and I do hope that you would consider us again in the future. Sincerely, Michael F. General Manager

5 out of 5

Posted by on Jan 13, 2019

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Comment from Hotel Management

Jan 14, 2019 by Michael F.

Dear Anonymous, Thank you very much for your recent stay and review. I am pleased to see you enjoyed your visit and I do hope that you can come again in the future. Sincerely, Michael F. General Manager

4 out of 5

Nice place but staff need retraining

Accommodations were fine clean spacious fine. Rules didn't seem to matter because nobody wore the wristbands in the pool and food and drinks and crazy kids unsupervised right and left in the pool so relaxing in the hot tub was not an option. In the morning when I went down to get coffee and complimentary breakfast all I heard was staff complaining about the hotel guests and inability to read signs and their worker Compensation Insurance issues customer service not okay or fine. A member of our room called down for an extra blanket and more towels asked if they had them whoever answered the phone said yeah we do and then hung up on them just not great customer service and investment in customer service training for your workers could improve your hotels ratings

Posted by , from Wi on Jul 16, 2018

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Comment from Hotel Management

Jul 19, 2018 by Michael F.

Dear Jennifer, Thank you for your recent review and stay with us. It appears that we absolutely dropped the ball as this is not a typical experience for our guests. Please be assured that I will use your feedback to provide proper coaching to ensure this remains an isolated occurrence. I understand that there are many choices out there for your hotel accommodations and I do hope that you will give us an opportunity to show you our better side. Sincerely, Michael F. General Manager

5 out of 5

Beautiful hotel great staff

Love every time we stay here. Good price and beautiful place

Posted by on Jun 29, 2018

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Comment from Hotel Management

Jul 8, 2018 by Michael F.

Dear Anonymous, I appreciate your tremendous review! My staff will be so delighted to hear that they were able to make an impression on you and that we were able to provide you an enjoyable stay. We look forward to seeing you on your next visit. Sincerely, Michael F. General Manager

About the La Quinta Inn & Suites by Wyndham Chicago Gurnee

Location 5688 Northridge Rd, Gurnee, IL 60031

Property Features

La Quinta Inn & Suites by Wyndham Chicago Gurnee offers its guests an indoor pool and a spa tub. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is available. The business-friendly La Quinta Inn & Suites by Wyndham Chicago Gurnee also features multilingual staff, coffee/tea in a common area, and laundry facilities. Self parking is free. This Gurnee hotel is smoke free.

  • 111 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham Chicago Gurnee offers 111 air-conditioned accommodations with video-game consoles and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gurnee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Chicago Gurnee
  • Quinta Inn Chicago Gurnee
  • La Quinta Inn Chicago/Gurnee Hotel Gurnee
  • Gurnee La Quinta
  • Quinta Wyndham Chicago Gurnee Hotel
  • Quinta Wyndham Chicago Gurnee
  • Hotel La Quinta by Wyndham Chicago Gurnee Gurnee
  • Gurnee La Quinta by Wyndham Chicago Gurnee Hotel
  • Hotel La Quinta by Wyndham Chicago Gurnee
  • La Quinta by Wyndham Chicago Gurnee Gurnee
  • Quinta Wyndham Hotel
  • Quinta Wyndham
  • La Quinta Inn Suites Chicago Gurnee
  • Quinta Suites Chicago Gurnee
  • La Quinta Inn & Suites by Wyndham Chicago Gurnee Hotel
  • La Quinta Inn & Suites by Wyndham Chicago Gurnee Hotel Gurnee
  • La Quinta by Wyndham Chicago Gurnee
  • La Quinta Inn Suites Chicago Gurnee
  • La Quinta Inn & Suites by Wyndham Chicago Gurnee Gurnee
  • La Quinta Inn & Suites by Wyndham Chicago Gurnee Hotel
  • La Quinta Inn & Suites by Wyndham Chicago Gurnee Gurnee
  • La Quinta Inn & Suites by Wyndham Chicago Gurnee Hotel Gurnee

You should know

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
url importing https://www.travelocity.com/Chicago-Hotels-La-Quinta-Inn-&-Suites-by-Wyndham-Chicago-Gurnee.h50124-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.