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4.1 out of 5

"After a couple of very bad experiences this summer with Radisson and Hyatt hotels, we were hesitant to stay in another hotel. We had a very positive e ... " More

By a verified traveler on Sun 30 Oct 2016

Hotel Description

Hotel near Six Flags Great America in Waukegan

In Waukegan

Within 6 miles (10 km) of this Waukegan hotel, you'll find Six Flags Great America and Naval Base Great Lakes. Gurnee Mills and Rosalind Franklin University of Medicine and Science are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 96 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$63* Per night/room Jan 1 - Jan 2

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express & Suites Waukegan ratings based on 14 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Waukegan

Everyone (7) Family (2)
4 out of 5

Posted by on Oct 14, 2019

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5 out of 5
Everything was clean, seemed like our room was recently renovated. Fridge and microwave were great. Breakfast was good. Nice selection. Pool area was not well lit and kind of small, but functional. Convenient location to the area. I would stay there again.

Posted by on Jun 21, 2019

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Comment from Hotel Management

Aug 14, 2019 by General Manager

We would love to have you stay with us again! All of our rooms are now fully renovated, and we are loving it. We hope you do too.

5 out of 5
I slept so good , clean very clean , no bad smell , peaceful sleep ....

Posted by on Apr 14, 2019

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5 out of 5

Posted by on Mar 31, 2019

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2 out of 5
Pool dirty,heater not working and toilet not flushing.

Posted by on Jan 1, 2019

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5 out of 5
Stayed here for my son's Navy graduation. Hotel staff was very friendly and helpful. The Hotel streams the graduation and has a small reception afterwards. The rooms are clean and beds are comfortable. Nice place to stay.

Posted by , from Pennsylvania on Nov 13, 2018

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2 out of 5

Rude staff and mold in the bathroom

I brought my family here so we could visit my sister in law in the Navy. Things started out fine then there was a birthday party of teenagers which is normally fine but this group kept screaming at the top of the lungs in the pool area. I asked them to keep it down and when they started up again I asked to hotel staff and they ignored my request to ask the girls to keep it down or find their mother to keep it down. I called down stairs several times after 9:00 pm to keep ask the girls to be quiet and the staff ignored me again but after 9:30pm offered me a new room but my step son was already asleep. The next day I tried to talk to the new staff and I was taked over and down to. I couldn't get a word in when i was trying to explain I don't mind teenagers having a good time but no one should be screaming that loud and i paid for my family and I to enjoy this hotel and we were extremely disappointed with the staff, the lack of cleaning, and lack of respect. I will never stay at this hotel again and I warn others how disappointed you'll be.

Posted by on Feb 20, 2018

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Comment from Hotel Management

Feb 21, 2018 by Priti Bheda

I am so sorry that you didn't have a great experience due to other guests! I understand how difficult it is to rest when there are guests that continue to make noise. We do have quiet hours in place from 10pm to 7am for this reason. I am sorry that some guests could not respect and follow the policy put in place. I do apologize that you were not pleased with the way your concern was handled. I will show my Front Desk staff your comments so that we can be more proactive, in order to provide better customer service! Priti Bheda General Manager

4 out of 5

Very nice stay!

Location: Easy drive to Great America, bowling, restaurants and shopping nearby
After a couple of very bad experiences this summer with Radisson and Hyatt hotels, we were hesitant to stay in another hotel. We had a very positive experience here. The staff was friendly and prompt, the place was clean, rooms were clean and comfortable, the continental breakfast was a lot more than just cereal and pastries. This was a very nice place and we will consider Holiday Inns from now on before any other property in the future.. Very pleasing stay!

Posted by , from Madison, WI on Oct 30, 2016

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Comment from Hotel Management

Nov 1, 2016 by General Manager

Hello Brad, Thank you so much for your 4 Star review of our hotel. I am pleased to hear that it was our hotel that renewed your faith in travel and hotels. Welcome to the Holiday Inn family. We will be sure to exceed your expectations for many more trips to come. We hope you will visit us again. Sincerely, Justin S. General Manager

4 out of 5

NOt bad for the Price

Hotel was better than most I stay in for the price. The only complaints were the beds were extremely firm and the pool was not the clearest. They told me they only shock the pool on Monday and this was Sunday night so that was needing more care than currently given. Breakfast was ok and the room itself was fine.

Posted by , from Illinois on Aug 9, 2016

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Comment from Hotel Management

by General Manager

Thank you so much for your review of our hotel. I am happy to see that we were able to provide a quality stay. I will have our team look into the bedding and pool issues you experienced during your stay with us. We hope you will visit us again. Sincerely, Justin S. General Manager

4 out of 5

very close to naval base

Pros: Choices...It offered a great hot breakfast, but was walking distance to McDonald's
Cons: nothing
Location: Walmart, food places!
I went to my son graduation from Navy boot camp. The hotel was close to the base and offered a shuttle to the base, but we did not use it because we had a rental car. The hotel was also very close to places to eat and Walmart which was great because we forgot a few things :) . I did not try the metro because we had a rental; but was told it was also close . The hot tub was broken while we were there… all in all this was a great place to stay and I would most definitely stay there again!

Posted by on May 14, 2015

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About the Holiday Inn Express & Suites Waukegan

Location 611 Lakehurst Rd, Waukegan, IL 60085

Property Features

Holiday Inn Express & Suites Waukegan offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Waukegan also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Waukegan hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: North Chicago Station (6.2 km / 3.9 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Waukegan offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. This Waukegan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Waukegan
  • Holiday Inn Express Waukegan
  • Waukegan Holiday Inn Express
  • Holiday Inn Express Waukegan Hotel
  • Holiday Inn Express Suites Waukegan
  • Express & Suites Waukegan
  • Holiday Inn Express & Suites Waukegan Hotel
  • Holiday Inn Express & Suites Waukegan Waukegan
  • Holiday Inn Express & Suites Waukegan Hotel Waukegan

You should know

  • Pool access available from 5:30 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Waukegan.
url importing https://www.travelocity.com/Waukegan-Hotels-Holiday-Inn-Express-&-Suites-Waukegan.h2156297-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.