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"Out dated. In need of heavy cosmetic touch up for sure. Carpets in need of cleaning. Bed was comfy. And it’s a busy spot for sure. It was an ok place ... " More

By a verified traveler on Sun 02 Dec 2018

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Hotel Description

3-star hotel near Visual Arts Center

In Waukegan

Within 3 miles (5 km) of this Waukegan hotel, you'll find Visual Arts Center and Three Brothers Theatre. Also, Genesee Theater is within 3 miles (5 km) and Waukegan Harbor is within 6 miles (10 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 10 conference rooms, business center, and airport shuttle. Self parking and express check-out are also offered on site.

Satellite TV

The 186 guestrooms offer TVs with satellite channels, along with room service and phones.

Ramada by Wyndham Waukegan/great Lakes ratings based on 25 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Ramada by Wyndham Waukegan/great Lakes

Everyone (25)
3 out of 5
Out dated. In need of heavy cosmetic touch up for sure. Carpets in need of cleaning. Bed was comfy. And it’s a busy spot for sure. It was an ok place for the time needed.

Posted by , from Denver, co on Dec 2, 2018

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1 out of 5
The hotel room had bad smell asked to change rooms they said they was gonna call me back they never did I was concerned with my safety I was in the area to see my child graduate from Navy basic training room was a dump please don’t stay there

Posted by , from Ga on Oct 30, 2018

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2 out of 5
Convenient location, staff was super nice which was awesome. However, terribly disappointed with our room. It’s an old location and some items have been made to be as good as possible BUT it’s in dire need of updating and deep cleaning. Old AC units REALLY need to be replaced. With some invested work, time and of course money, this hotel could be amazing. I was very happy with interactions with the staff, they were all friendly and as helpful as possible.

Posted by on Oct 1, 2018

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2 out of 5
Hotel was ok. Some staff members were very helpful and some we're not

Posted by on Sep 24, 2018

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3 out of 5
I chose this hotel because of its proximity to the Naval base. Badley needs to be updated. It smells of cigarette smoke and thousands of families. There are NO accommodations for people with disabilities. It was clean, the linens were clean and the beds comfortable. The pillows were awful.

Posted by , from Tulsa, Oklahoma on Jul 22, 2018

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1 out of 5

What a dive!!!!!!!

Pros: NOTHING
Cons: CLOSE IT
EXPERIENCE, DO NOT BOOK AT THIS HOTEL, MY ROOM SMELLED THE WHOLE HOTEL SMELLED .THE CEILING WAS LEAKING WATER OVER THE TOLIET AND FINALLY FELL IN ,WITH ALL THIS BROWN GUNK.WE GOT MOVED BUT BELIEVE ME IT WASN'T MUCH BETTER .COULDN'T TURN THE SHOWER KNOB ONLY SCALDING HOT IN THE NEXT ROOM .POT SMELL THROUGHOUT THE HOTEL. MONEY BACK YOU BET!!!!!!!!!!!

Posted by on Jun 20, 2017

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Comment from Hotel Management

Aug 11, 2017 by ac

Thank you, for your review. We are in the process of renovating our rooms right now, and apologize for your less that pleasant stay with us.

1 out of 5

Terrible

Customer service was excellent, but the room was extremely disgusting! Hair was on the bathroom walls and there were stains on the chair in the room and stains on the pillow cases! The place is extremely disgusting! I was so upset, plus me and my boyfriend live two hours away and we're at six flags all day and we're tired. So we ended up leaving and coming back home, tired. And we have to be out that way tomorrow! So terrible!

Posted by on Jun 11, 2017

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1 out of 5

Disgusting and unsafe environment

Upon arrival in the hotel... there were young teenagers walking around the lobby and throughout the halls. When i walked in the room, the window was wide open with no screen. It was very unsettling. I felt unsafe and began looking under the beds just in case anyone was in the room .The bathroom was used. The toilet had bowl movements in it and toilet tissue that was over flowing when flushed. Hair in the tub and towels were used and refolded. I saw what seemed to be a bed bug but not sure. I assumed it to be. I did not feel safe to stay in the room and totally disgusted. I will never stay again. Or recommend to anyone.

Posted by on May 16, 2017

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Comment from Hotel Management

Jun 7, 2017 by Josh

Thank you for taking the time to leave a review. We are sorry to hear you felt unsafe at our hotel. We want to ensure our guests that safety is our number one priority. We have our staff walk the hallways to ensure all is calm within the hotel. As we do have many guests, we cannot constrain teenagers from walking the hotel and we apologize for this. We have forwarded your experiences to all departments heads and will work hard on addressing these issues. We are making progress in our renovation and have already started on installing brand new carpet! We hope that this experience doesnt deter you from visiting us again soon! Have a nice day!

4 out of 5

Close to Naval Recruit Base...

Pros: The hotel was in close proximity to the Naval Recruit base that my son was graudating from. This was the reason I came to Chicago.
Cons: fix what is broken in the rooms. Make them look presentable.
The hotel staff was by far the best.. they are friendly and very helpful. The room was mediocre... it was clean, however, there was an electrical outlet not covered (hanging out of the wall), mold stains and the telephone in the room wasn't operable (not a huge issue since I have a cell phone). Based upon my needs at the time it was fine to stay at. If I was travelling with a boyfriend I wouldn't stay here. The pool was old looking, the jacuzzi broken during my stay.

Posted by , from Ft. Lauderdale FL on Apr 24, 2017

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2 out of 5

room 261

Room and bathroom looked like they haven't been cleaned! Advertised that they had a sauna and hot tub and pool and both the hot tub and sauna were out of order.

Posted by , from Ashkum on Sep 4, 2016

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About the Ramada by Wyndham Waukegan/great Lakes

Location N Green Bay Rd, 200, 200, Waukegan, IL 60085

Property Features

Ramada by Wyndham Waukegan/great Lakes offers its guests an indoor pool and a fitness center. There's a restaurant on site. You'll find a business center on site. Public spaces have wired Internet for a fee. There are 10 meeting rooms available. The business-friendly Ramada by Wyndham Waukegan/great Lakes also features express check-out and an ATM. Parking is available for a fee.

  • 186 guestrooms or units
  • 4 buildings
  • Dining venue
  • Conference center
  • Business facilities
  • Express check-out
  • ATM

Internet

Available in some public areas: Wired internet access - surcharge

Parking

Self parking (surcharge) , Free RV, bus, truck parking

Transport

  • Train station: Waukegan Station (4.4 km / 2.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free RV/bus/truck parking; self parking available for a surcharge

Room Amenities

Ramada by Wyndham Waukegan/great Lakes offers 186 accommodations. Satellite television is provided. Business-friendly amenities include desks and phones.

  • In-room dining
  • Television
  • Satellite channels
  • Telephone
  • Desk
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Stretches Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • Pets are welcome for a fee per pet, per night
  • Weight limit: 50 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Discover

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Discover.

  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged per pet, per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel Waukegan Gurnee
  • Ramada Waukegan Gurnee
  • Ramada Inn Waukegan
  • Ramada Waukegan Gurnee Hotel Waukegan
  • Ramada Waukegan/Gurnee Hotel Waukegan
  • Ramada Waukegan/Gurnee Hotel
  • Ramada Waukegan/Gurnee Waukegan
  • Ramada Waukegan/Great Lakes Hotel Waukegan
  • Ramada Waukegan/Great Lakes Hotel
  • Ramada Waukegan/Great Lakes Waukegan
  • Ramada Wyndham Waukegan/Great Lakes Hotel Waukegan
  • Ramada Wyndham Waukegan/Great Lakes Hotel
  • Ramada Wyndham Waukegan/Great Lakes Waukegan
  • Ramada Wyndham Waukegan/Great Lakes
  • Ramada Inn Waukegan
  • Ramada Waukegan/Great Lakes
  • Ramada Waukegan/Gurnee
  • Ramada by Wyndham Waukegan/great Lakes Hotel
  • Ramada by Wyndham Waukegan/great Lakes Waukegan
  • Ramada by Wyndham Waukegan/great Lakes Hotel Waukegan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.