Ratings based on 3,240 Guest Reviews

Hear it directly from our travelers
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by A traveler

Best Hotel with above and beyond Service

Posted Sep 8, 2016 on Hotels
My Wife and I stayed here for our 2 year anniversary. We are locals, but wanted to stay somewhere that had great ratings and was affordable downtown around the Magnificent Mile area. We stumbled upon the Kinzie Hotel from Trivago, and booked a room with 2 beds. What we soon learned about the Kinzie Hotel was that not only did they have the best deal of the day, but they go above and beyond for their visitors. For starters, when we first arrived and told the front desk guy(Drake) that we were celebrating our 2 year anniversary he quickly pointed out that we were staying in a double bedded room. We explained how by the time that we booked our hotel, all the one bedroom king bedded rooms were booked. He personally searched for a one bedroom with a king size bed and upgraded us free of charge. The room was perfect! Also, Robert who is the bartender in the lounge was very helpful with helping my wife choose which drinks she would like. He was very knowledgeable and friendly and I thank him for having the patience with her on making her selection. The whole staff that we encountered was friendly and helpful and we will definitely be recommending this hotel to everyone we know, and will be returning soon for another stay.
5 out of 5
by A traveler from Livermore

Chicago is a fun City

Posted Sep 8, 2016 on Hotels
First timers to Chicago. Kinzie Hotel location perfect to walk the city. The staff was terrific. The happy hour was great fun and a great way to start the night. Room was VERY clean and modern. Near the "L" to get to Wrigley. Lot's of restaurants nearby. Had a ball and would recommend Chicago and the Kinzie Hotel to everyone.
5 out of 5
by A traveler from Columbus, OH

My new go to hotel in Chicago- EXCELLENT

Posted Sep 6, 2016 on Expedia
Location is perfect for River North night life. Room was large, modern, well decorated, and clean. Continental breakfast included each morning located by the elevators on each and every floor! Guest services responds to text messaging requests!!
5 out of 5
by A traveler from MI

Chicago Fun

Posted Sep 6, 2016 on Expedia
Perfect location, clean and friendly staff. Always enjoy staying at this hotel.
5 out of 5
by A traveler

Posted Sep 6, 2016 on Expedia
The Kenzie hotel is clean, comfortable, and on a nice street. When you walk out of the lobby, there is NOT 100 people trying to catch a cab
4 out of 5
by A traveler from Birmingham AL

Kenzie hotel

Posted Sep 6, 2016 on Hotels
Hotel was very nice.v alert parking is steep. 62 per day also beware that if you book through 3rd party like hotels.com the hotel tacks on a 16 dollar per night service charge. That alone will stop me from staying again
5 out of 5
by A traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels
5 out of 5
by A traveler from Palo Alto

Excellent hotel!

Posted Sep 6, 2016 on Hotels
Clean room, excellent and prompt service, friendly staff! Love that at this hotel you can communicate with staff by text.
5 out of 5
by A traveler

This traveler left a rating score only Posted Sep 5, 2016 on Hotels
5 out of 5
by A traveler

This traveler left a rating score only Posted Sep 4, 2016 on Hotels