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"All staff encountered all 4 days gave superior customer service. " More

By a verified traveler on Wed 09 Aug 2023

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Hotel Description

3-star hotel near Chicago Museum of Science and Industry

Kenwood stay

Your stay at this Kenwood hotel places you within 2 miles (3 km) of Chicago Museum of Science and Industry and University of Chicago. Also, University of Chicago Medicine is within 3 miles (5 km) and McCormick Place is within 6 miles (10 km).

Free perks

A gym is featured at this hotel, along with free self parking. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A computer station and luggage storage are also provided.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Refrigerator & Microwave, Lake View (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Hyde Park Chicago Hotel ratings based on 25 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Hyde Park Chicago Hotel

Everyone (10) Couples (5) Family (8)
5 out of 5

Posted by , from SHIRLEY on Jan 14, 2024

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4 out of 5
Basic hotel

Posted by on Sep 2, 2023

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5 out of 5
All staff encountered all 4 days gave superior customer service.

Posted by , from CHICAGO on Aug 9, 2023

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4 out of 5
We spent two nights here. Pros: Close to Lake Shore Drive. Staff was friendly. Bed was comfortable.Hotel was generally clean. Free breakfast was good. Free parking. Cons: Very musty smelling, even though rooms were updated it smelled and looked like a 50 year old building. A little difficult to actually get to hotel, it's not exactly on Lake Shore Dr. Parking is limited.

Posted by , from COLUMBUS on Jul 4, 2023

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4 out of 5

Posted by on Mar 28, 2023

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4 out of 5

Posted by on Sep 27, 2022

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1 out of 5
The hotel smelled like mold and cigarettes. The FULL breakfast was coffee and granola bars. The room was below average and had bugs on the air conditioner. The hotel is not in a safe area. Not what I was expecting coming from another state.

Posted by on Sep 5, 2022

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2 out of 5
Very loud party above us. Woke us at 1am and didn’t quiet down until 3:45am. Front desk did ask for them to quiet down but it didn’t work. Sounded like a very fun party but we heard EVERYTHING though the vents. Not a restful night’s sleep. exhausted today.

Posted by , from ALTADENA on Dec 12, 2021

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Comment from Hotel Management

Dec 16, 2021 by Courtney

Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

1 out of 5
I spoke with a manager about this property. Havent heard back. Carpet filthy. Beds and pillows gave me a stiff neck. Whenever my daughter moved on the sofa sleeper you could hear the springs. She said very uncomfortable. Said they didnt have any more towels. Air control on wall not hooked up. Hot in the room. Could hear water in the pipes when another room used it. Trash all over outside. Pictures and description on internet not what we got. Website clearly states ‘full breakfast’ and it was muffins and coffee. Manager told me it was advertised as such but not true. Need to change on website-misleading. That was one of the main reasons i chose this hotel! I paid $327. For a ‘suite’ which was run down and dirty and NOT as advertised! Poor example of Best Western!

Posted by , from Elroy on Aug 30, 2021

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Comment from Hotel Management

Sep 14, 2021 by Tesh P.

Hello Todd, Thank you for your honest feedback. We strive to have our guest leave satisfied, and will use your comments to help improve our property.

5 out of 5

Posted by on Aug 24, 2021

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About the Best Western Plus Hyde Park Chicago Hotel

Location 4900A S. Lake Shore Drive, Chicago, IL 60615

Renovations + Closures

This property is closed from March 11 2024 to January 1 2025 (dates subject to change).

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and a television in a common area are also featured at Best Western Plus Hyde Park Chicago Hotel. Free self parking is available. This 3-star Chicago hotel is smoke free.

  • 113 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Chicago 47th Street Station (Kenwood) (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Hyde Park Chicago Hotel offers 113 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Events/parties not allowed
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Plus Hyde Park Chicago
  • Best Western Plus Hyde Park Chicago Hotel Hotel
  • Best Western Plus Hyde Park Chicago Hotel Chicago
  • Best Western Plus Hyde Park Chicago Hotel Hotel Chicago

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.