The Constance by the Lenox Collection

3.5 star property
3.5-star hotel near Tanglewood Music Center

Choose dates to view prices

Photo gallery for The Constance by the Lenox Collection

Front of property
TV
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn) | Free WiFi, bed sheets
Interior
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Parking included

Explore the area

View in a map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717
  • Place, Ventfort Hall Mansion and Gilded Age Museum
    ‪8 min walk‬
  • Place, Tanglewood Music Center
    ‪3 min drive‬
  • Place, The Mount
    ‪3 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪54 min drive‬

Room options

Deluxe Room, 1 King bed (Constance Inn)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Constance Inn)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room,1 King Bed (Constance Inn)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room,1 Queen Bed(Constance Inn)

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds (Whitlock Inn)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Whitlock Inn)

8.0 out of 10
Very good
(1 review)
  • 234 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Whitlock Inn)

8.8 out of 10
Excellent
(6 reviews)
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Whitlock Inn)

8.0 out of 10
Very good
(6 reviews)
  • 234 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Whitlock Inn)

8.0 out of 10
Very good
(3 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 302 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Constance Inn)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed (Dewey Carriage House)

  • 209 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (Constance Inn)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Constance Cozy Queen)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Whitlock Cozy Queen)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Lenox

In Lenox .You'll be steps from Lenox Library and a 5-minute walk from The Bookstore. Also, Ventfort Hall Mansion and Gilded Age Museum is within half a mile (1 km) and Shakespeare and Company is within 2 miles (3 km).

What's nearby

  • Lenox Library - 2 min walk - 0.1 miles
  • Ventfort Hall Mansion and Gilded Age Museum - 8 min walk - 0.5 miles
  • Shakespeare and Company - 16 min walk - 0.9 miles
  • Tanglewood Music Center - 3 min drive - 1.4 miles
  • The Mount - 3 min drive - 1.8 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Bernstein Shack - Tanglewood - ‬5 min drive
  • ‪Haven Cafe & Bakery - ‬6 min walk
  • ‪Harvest Moon - ‬4 min drive
  • ‪Lenox Coffee - ‬5 min walk
  • ‪Olde Heritage Tavern - ‬4 min walk

About this property

The Constance by the Lenox Collection

3.5-star hotel near Tanglewood Music Center
Free breakfast is available daily. WiFi is free in public spaces. A fitness center, a library, and coffee/tea in a common area are also featured at The Constance by the Lenox Collection. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Lenox hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Library
  • No smoking on site
The Constance by the Lenox Collection offers 66 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • Yoga classes

Accessibility

  • No elevator
  • Thin carpet in room

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is C0005001520. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection

Frequently asked questions

How close is The Constance by the Lenox Collection to the airport?

The Constance by the Lenox Collection is 6.2 mi (12-min drive) away from the Pittsfield, MA (PSF-Pittsfield Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at The Constance by the Lenox Collection?

As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at The Constance by the Lenox Collection on Nov 3, 2025 start from $103.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Constance by the Lenox Collection have an airport shuttle?

Airport shuttle services are not available at The Constance by the Lenox Collection.

How close is The Constance by the Lenox Collection to the beach?

This hotel is 15.1 mi (30-min drive) from Iroquis Waterfront.

Does The Constance by the Lenox Collection offer free breakfast?

The Constance by the Lenox Collection offers free continental breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at The Constance by the Lenox Collection?

No, there is no casino at this hotel.

What time is check-in at The Constance by the Lenox Collection?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at The Constance by the Lenox Collection?

This hotel offers free self parking.

Does The Constance by the Lenox Collection have a pool?

The Constance by the Lenox Collection does not have a pool.

Does The Constance by the Lenox Collection have a spa?

There are no spa services available at this hotel.

How close is The Constance by the Lenox Collection to downtown Lenox?

The Constance by the Lenox Collection is 0.1 mi away from Lenox.

Reviews

The Constance by the Lenox Collection Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 286 out of 547 reviews
Rating 8 - Good. 143 out of 547 reviews
Rating 6 - Okay. 73 out of 547 reviews
Rating 4 - Poor. 32 out of 547 reviews
Rating 2 - Terrible. 13 out of 547 reviews

Reviews

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, beautiful area to take a morning walk
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had its own private little deck with a table and 2 chairs. Also there was a beautiful spacious porch in the front of the property.
Stayed 1 night in Jul 2025

6/10 Okay

Richard C

Traveled with partner
Liked: Cleanliness
We received cWonfirmation stating we would be staying at the Constance. Even called to confirm this. When we arrived we were told our room was in the Whitlock. It was a small, cramped room and the door to the parking lot didn't lock! We complained, were told it was because we had booked thru Expedia. We were upgraded to a much nicer room on 2d floor. Staff assured us there would be breakfast in the lobby the next morning but..... nope. We had to walk over to the Constance. Pretty frustrating!
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay, love this property. Cant wsit to go back
Stayed 1 night in Jun 2025

10/10 Excellent

Colleen

Stayed 1 night in Jun 2025

10/10 Excellent

Justine

Liked: Cleanliness
I like old hotels and inns because of the architecture and charm. This hotel has mini splits so you get the benefit of air conditioning as well. I wish I could have stayed longer.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms where beautiful
Stayed 2 nights in Jun 2025

10/10 Excellent

Joan

Very good
Stayed 2 nights in Jun 2025

10/10 Excellent

John J

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
very polite attentive check in.
Stayed 1 night in Jun 2025

4/10 Poor

Lynn

Liked: Cleanliness
I stayed before and it was such a lovely visit. This time was more disappointing. I was asked what time I was coming, which I shared. When I arrived there was no one at the desk. There was a sign saying she had stepped away with a number to text and call, . I tried both options and no one responded. It was after eight pm and I was exhausted. I waited twenty minutes before she arrived back. She was kind and apologized, which I appreciated. Though when it’s late and you are tired, I felt twenty minutes was a long time to wait for your room. Plus, don’t put out a number and not respond to calls or texts. The other thing is when I went up to the room, the door was wide open. As a solo female traveler I felt uncomfortable with that. I don’t know who was in there before I got there. What guests could go in and out. So those were my big complaints. Again as a female solo traveler coming in late, they seemed important to me. The place itself is cute and clean. The staff is friendly. The breakfast is nice. I am not certain I will stay there again by myself.
Stayed 1 night in Jun 2025

6/10 Okay

Tamara

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Quaint, comfortable but limited amenities.
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Barry

Traveled with partner
Disliked: Property conditions & facilities
It’s a great location but the overall quality is not great. Staff seems very limited, it’s an old home so noise from creaky floors and neighboring and upstairs room was more than ideal. Our air conditioning was not working, stopper in sink was broken. Overall dissapointing experience.
Stayed 2 nights in May 2025

8/10 Good

Beatrice

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely old building. Cosy and picturesque. Wish I had know that my room was on the 3rd floor because it got hard climbing those stairs after a while. A clock in the room and some lights in the hallways would have been nice. Friendly, helpful staff. Comfortable parlor to hang out. Breakfast was minimal.
Stayed 2 nights in May 2025

10/10 Excellent

Jayne

Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Delightful Lenox Collection!

The Lenox Collection sites were elegantly & beautifully appointed & optimally located, with walkabiliry to restaurants & commerce in picturesque Lenox. Staff member, Logan, who served in multiple capacities-from check-in/out to breakfast serving, constantly went above & beyond the call of duty-& was terrific. The continental breakfast, which included fruit, Greek yogurt, granola, (my typical fare-which was comforting)-& croissants or bagels, + hard-boiled eggs, as well as juices and coffee, was tasty & nourishing. The Ass’t manager & her husband were ultra-considerate & helpful. Maybe more bathroom counter space, & a table in the bedroom would have helped with my daily routine-but my gorgeous outdoor access was divine! Thank you! ❤️
The Whitlock
The Whitlock Yard
Coming out of The Constance
Across from The Constance.
Stayed 2 nights in May 2025

8/10 Good

marina

Stayed 3 nights in May 2025

10/10 Excellent

Bruno

Stayed 1 night in May 2025

10/10 Excellent

Jared

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went above and beyond to make sure we were comfortable and had everything we needed. Thank you Logan Elisabeth and Niki!
Stayed 9 nights in May 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was an older home that was very well kept. The rooms had been renovated and all of the services were good. We arrived late but they had everything set up for us leaving doors and rooms open for us. The other property served a continental breakfast in the morning which was conveniently located near-by.
Stayed 1 night in May 2025

10/10 Excellent

Steve

Stayed 2 nights in May 2025