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Embassy Suites Charleston

3.5 star property
3.5-star hotel perfect for exploring Charleston

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Lobby
Exterior
Lobby
Presidential Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
32-inch LCD TV with cable channels, TV, video-game console

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
300 Court St, Charleston, WV, 25301
  • Place, Charleston Town Center
    ‪3 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪8 min walk‬
  • Place, Clay Center for the Arts and Sciences
    ‪9 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

About the neighborhood

Charleston

Downtown Charleston stay.You'll be steps from Charleston Town Center and within a 10-minute walk of Laidley Court Shopping Center with a stay at this Downtown Charleston hotel. Charleston Stage Company and Heritage Towers are also within half a mile (1 km).

What's nearby

  • Charleston Town Center - 3 min walk - 0.2 miles
  • Haddad Riverfront Park - 6 min walk - 0.4 miles
  • Charleston Coliseum & Convention Center - 8 min walk - 0.5 miles
  • Clay Center for the Arts and Sciences - 9 min walk - 0.5 miles
  • CAMC General Hospital - 12 min walk - 0.7 miles

Getting around

  • Charleston Station - 15 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬2 min walk
  • ‪Fife Street Brewing - ‬5 min walk
  • ‪First Watch - ‬5 min walk
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Recovery Sports Grill - ‬7 min walk

About this property

Embassy Suites Charleston

3.5-star hotel perfect for exploring Charleston
Embassy Suites Charleston offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites Charleston. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

This 3.5-star Charleston hotel is smoke free.

  • 1 building
  • 253 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 1997
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Free daily buffet breakfast
Holiday Inn Express Charleston-Civic Center by IHG
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,169 reviews
$101 nightly
The price is $114
Apr 12 - Apr 13
Total with taxes and fees
Holiday Inn Express Charleston-Civic Center by IHG

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Self parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self parking fee: USD 12 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Frequently asked questions

How close is Embassy Suites Charleston to the airport?

Embassy Suites Charleston is 4.3 mi (12-min drive) away from the Charleston, WV (CRW-Yeager) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites Charleston?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites Charleston on Apr 5, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites Charleston have an airport shuttle?

Embassy Suites Charleston offers an airport shuttle during limited hours, for a charge of USD 5.00 per person, one-way.

Does Embassy Suites Charleston offer free breakfast?

Yes, Embassy Suites Charleston offers free breakfast.

Is there a casino at Embassy Suites Charleston?

No, there is no casino at this hotel, but Mardi Gras Casino (15-min drive) is nearby.

What time is check-in at Embassy Suites Charleston?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Embassy Suites Charleston?

Free parking is not available at this hotel. Self parking is available for USD 12 per night.

Does Embassy Suites Charleston have a pool?

Embassy Suites Charleston features an indoor pool.

Does Embassy Suites Charleston have a restaurant?

Yes, there is a restaurant on site.

Does Embassy Suites Charleston have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites Charleston to downtown Charleston?

Embassy Suites Charleston is 0.3 mi away from Charleston.

Embassy Suites Charleston Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 763 out of 1362 reviews
Rating 8 - Good. 280 out of 1362 reviews
Rating 6 - Okay. 139 out of 1362 reviews
Rating 4 - Poor. 78 out of 1362 reviews
Rating 2 - Terrible. 102 out of 1362 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

David

Overall nice room; Chex
Stayed 1 night in Jan 2026

8/10 Good

ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very nice but there was no soap and the hair shampoo was virtually empty. We received both from the desk so all was good. The reception hour from 5:30 to 7:00 is not what it used to be. The chips, salsa and cheese are nice but nothing compared to other years. The new valet system is not to my liking. We thought they were very aggressive.
Stayed 2 nights in Dec 2025

6/10 Okay

William

Liked: Cleanliness
Made to order omelets appreciated Housekeeping scarce. Had to ask ; times to get service
Stayed 6 nights in Dec 2025

10/10 Excellent

Lindsey

Stayed 1 night in Dec 2025

6/10 Okay

Gabrielle

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Checkin Staff were very courteous and the property is jawdropping. Disappointed to have a dirty bowl left on the floor in our room when we arrived. Also disappointed that they stopped providing hot items 30 min before the end time - so half a breakfast if you arent early.
Stayed 1 night in Dec 2025

8/10 Good

Jordan

Liked: Cleanliness, property conditions & facilities
Clean room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Raeden Kyle, Woodbridge

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Room was excellent. The elevator experience made the stay rough as for whatever reason there was a log jam of people trying to use the elevators and literally was a queue line to get on the elevator.
Stayed 1 night in Dec 2025

4/10 Poor

Patrick

Traveled with family
Disliked: Cleanliness, amenities
Room was not clean upon arrival. Black hairs in the sink, a sock on the floor. Only two towels in the room for a suite. Shampoo and conditioner were empty. Requested more towels and shampoo and conditioner be brought up and it took 45 minutes because only one person was bringing items to all rooms. Nice hotel, but would not stay there again.
Black hair on hand towel
Sock from stay before
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

2/10 Terrible

Jessica

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The most horrible experience at any hotel! I stepped in a mystery soaking wet spot in first room that appeared to be dog urine. And the bedding has dirt and hair. Did not appear to have been changed. Asked to move and was sent to a room that was dark and door open. Serious security concerns and filthy with horrible management. Do not stay!!!
Stayed 1 night in Dec 2025

4/10 Poor

Blake

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was outdated and visibly worn (rusted sink and bath), wood damage on doors and had a musty smell. Room service delivers an incomplete order. In room phone could not connect to the front desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Danitra

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was friendly and we were there on a very busy weekend. There were a lot of football tournaments going on (youth and high school).
Stayed 2 nights in Dec 2025

10/10 Excellent

Danitra

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The breakfast was great
Stayed 1 night in Dec 2025

10/10 Excellent

Rhonda

Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great room, very accommodating staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Jodi

Stayed 1 night in Dec 2025

8/10 Good

Kirk

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes. Very clean and helpful staff. The only problem was parking. You have to be very sharp eyed to spot the only opening and it is mostly obscured by the hotel sign. Handicap parking was available and that helped (one spot is all I saw.) The parking is off of a different street than the address which didn't help. Once we were inside, things were great.
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Very friendly staff.
Stayed 1 night in Dec 2025

8/10 Good

Alain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The omlette tasted a little 'off' and I wondered if the ingredients were fresh.
Stayed 1 night in Dec 2025

8/10 Good

Mary

Stayed 1 night in Dec 2025

8/10 Good

Barb

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Good breakfast. Not happy hearing a whining whimpering dog in the morning through the connecting room door.
Stayed 1 night in Dec 2025

8/10 Good

Karmala

Stayed 2 nights in Dec 2025

10/10 Excellent

Cuong, Evington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looks perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025