As a parent who had to fly quickly to Illinois due to a death in the family, I needed a cheap flight & you provided it, however I couldn't pick seats so my kids and I were separated. When I arrived at the desk to discuss with the attendant, she eagerly put my 3 seats together, moved us from the back of the plane to closer to the front with more "leg room" she said & then gave each of us $10 vouchers for food! I was beyond ecstatic!! I went from being so stressed about going to my Aunts funeral, the flight, the things I would have to take care of when I got to Illinois and your staff made it a very memorable flight! (First time flying for my 7 & 11 year old girls as well.) Thank you, thank you, thank you!