Skip to main content
Beginning of main content

"Great Service I will recommend friends and family. " More

By a verified traveler on Thu 18 Mar 2021

Enter dates to see availability

Hotel Description

Hotel near Billy Graham Library in Charlotte

Near the airport

Your stay at this Executive Park hotel places you within 3 miles (5 km) of United States Citizenship and Immigration Services office and Renaissance Park. SouthPark Mall and Charlotte Convention Center are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, kitchens

The 116 soundproofed guestrooms offer free WiFi and comfy beds. LED TVs come with cable channels, and other amenities include kitchens and washers/dryers.

SureStay Studio by Best Western Charlotte Executive Park ratings based on 25 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for SureStay Studio by Best Western Charlotte Executive Park

Everyone (7) Couples (2) Family (13)
1 out of 5
The property exterior is run down and not maintained. Lots of roaches outside and in the rooms. All my clothes smells like smoke when we got back home and we where in a non smoking room even the linnen had burns on them. We complained the first day and they gave us another room that was the same. Pool was green and closed. Hot breakfast was included but was not available, they gave us a sack with a bottle of water , a muffin, a granola bar and a yogurt. Very disappointed would not recommend this hotel to nobody

Posted by on Oct 6, 2021

Was this review helpful to you?
1 out of 5
I paid 200.00 deposit! I didnt receive it back with in 10 business days! Am like my tax refund! Where is my payment! I need my mony back now please! Yall seems not to be teying to give it back! I will never stay there again! Ever!

Posted by on Jun 7, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 8, 2021 by JAC

Thank you for completing our survey. I apologize that you are having difficulty with your deposit. Just so you know, we do not charge deposits. We place a hold on your card for the deposit and when you check out (as long as there is no damage to the room) we release the hold immediately. 2 to 5 business days is a typical time frame for the hold to fall off. I hope this explanation helps.\ Kind regards, Joanna Capps

5 out of 5
Great Service I will recommend friends and family.

Posted by on Mar 18, 2021

Was this review helpful to you?
Comment from Hotel Management

Mar 19, 2021 by Property Manager

Thank you for taking for making us your choice.

5 out of 5
The WIFI is not great and is intermittent! The room I was in was slightly 'dated' and the fixtures were warpy, but overall, it was a plesant stay.

Posted by on Mar 16, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 18, 2020 by Paul D Torzewski, General Manager

Thank you for your comments, We are in the process of going through a renovation and we hope to see you again real soon!

5 out of 5

Posted by on Feb 27, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 5, 2020 by Amy

Thank you for your feedback!

4 out of 5

Posted by on Feb 16, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 17, 2020 by Amy

Thank you so much for your feedback!

4 out of 5
The hotel was nice on the inside but work need to be done on the outside like more flowers sweep around the doors so that it wouldn't look too messy.

Posted by on Nov 6, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 29, 2019 by Amy

Thank you for your feedback! We are starting a full renovation that should be completed by spring. Please come back and tell us what you think.

2 out of 5
The room was clean but had a musty smell. We had to buy a plugin air freshener. The furniture was very out dated. The refrigerator didn't work well.

Posted by on Oct 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Oct 17, 2019 by Amy

Hello. We apologize that your stay did not meet your standards. We are starting a full renovation at our property that should be completed by spring of 2020. Please re-visit us then and tell us what you think!

5 out of 5
The breakfast was adequate, but some of the flooring for the upper deck needed to be fixed. Two floors with with two beds and two bathrooms, and a kitchen and two TVs

Posted by on Sep 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 30, 2019 by Amy

We are so happy that you enjoyed your stay! Please visit us again!

4 out of 5
Size and accommodation of rooms,location was great

Posted by on Jul 29, 2019

Was this review helpful to you?

About the SureStay Studio by Best Western Charlotte Executive Park

Location 5816 Westpark Drive, Charlotte, NC 28217

Property Features

SureStay Studio by Best Western Charlotte Executive Park offers its guests a seasonal outdoor pool, a health club, and a spa tub. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Studio by Best Western Charlotte Executive Park. Free self parking is available. This Charlotte hotel is smoke free.

  • 116 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

SureStay Studio by Best Western Charlotte Executive Park offers 116 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium cable channels and first-run movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, designer toiletries, complimentary toiletries, and hair dryers. This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Pillowtop beds
  • Pull-out sofa bed
  • LED television
  • Cable channels
  • Premium channels
  • First-run movies
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9 AM and on weekends from 7 AM to 10 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Rafting nearby
  • Water skiing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 19

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30.00 per accommodation, per stay, plus a deposit of USD 150.00 per week
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards; cash is not accepted

Long-term renters welcome

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Long-term renters welcome. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per week
  • Pet fee: USD 30.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Charlotte South Interstate 77/Tyvola Road
  • Residence Inn Interstate 77/Tyvola
  • Residence Inn Interstate 77/Tyvola Condo
  • Residence Inn Interstate 77/Tyvola Condo Charlotte South Road
  • Residence Inn Charlotte South Interstate 77/Tyvola Road Condo
  • Residence Inn Interstate 77/Tyvola Road Condo
  • Residence Inn Interstate 77/Tyvola Road
  • Cloverleaf Suites Charlotte Condo
  • Condo Cloverleaf Suites Charlotte Charlotte
  • Charlotte Cloverleaf Suites Charlotte Condo
  • Condo Cloverleaf Suites Charlotte
  • Cloverleaf Suites Charlotte Charlotte
  • Residence Inn Charlotte South at Interstate 77/Tyvola Road
  • Cloverleaf Suites Condo
  • Cloverleaf Suites
  • Cloverleaf Suites Charlotte
  • Cloverleaf Suites Charlotte
  • SureStay Studio by Best Western Charlotte Executive Park Hotel

You should know

  • The seasonal pool will open May 27 and close September 06.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.travelocity.com/Charlotte-Hotels-SureStay-Studio-by-Best-Western-Charlotte-Executive-Park.h15341-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Charlotte-Hotels-SureStay-Studio-by-Best-Western-Charlotte-Executive-Park.h15341-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Charlotte-Hotels-SureStay-Studio-by-Best-Western-Charlotte-Executive-Park.h15341-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.