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Quality Inn Huntersville near Lake Norman

2.5-star property
16825 Caldwell Creek Dr, Huntersville, NC 1-855-201-7819

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2.9 out of 5
See all 10 Travelocity Reviews

"Manager very friendly. Newly remodeled. Enjoyed our stay. We had our dog with us and they were very accommodating. " More

By a verified traveler on Wed 08 Jan 2020

Points Of Interest

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Hotel Description

Hotel near Lake Norman in Huntersville

City center stay

Within 2 miles (3 km) of this Huntersville hotel, you'll find Birkdale Village and Waterford Golf Club. Lake Norman and Birkdale Golf Club are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Express check-out, dry cleaning, and laundry facilities are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 66 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free long-distance calls, and free local calls are also available.

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$68* Per night/room Sep 1 - Sep 2

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn Huntersville near Lake Norman ratings based on 10 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn Huntersville near Lake Norman

Everyone (6) Family (1)
5 out of 5
Manager very friendly. Newly remodeled. Enjoyed our stay. We had our dog with us and they were very accommodating.

Posted by on Jan 8, 2020

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Comment from Hotel Management

Feb 23, 2020 by Silver

Thank you for taking the time to review our Quality Inn. We do appreciate your 5 star rating about the property. It means a lot to our staff to know that we are providing our guests with what they want in a lodging choice. We look forward to serving you again.

2 out of 5
We were very tired upon arrival and immediately changed for bed. Several times there was loud knocking on our door which we did not answer. The front desk called and asked was there anything left in the room and who checked us in (it was her 30 min. prior). Called back asking to leave clothing left out in the hall. We suspected room was left as though someone was coming back. Therefore, sheets were probably not changed. Would NEVER come back.

Posted by on Mar 14, 2019

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Comment from Hotel Management

Jun 16, 2019 by Silver

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

4 out of 5
Hotel was fine. No further comment that is all I can say.

Posted by on Jan 6, 2019

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Comment from Hotel Management

Jun 16, 2019 by Silver

Thank you for taking the time to review our Quality Inn. We do appreciate your star rating about the property. It means a lot to our staff to know that we are providing our guests with what they want in a lodging choice. We look forward to serving you again. Sincerely,

4 out of 5
The bed was comfortable and the breakfast was adequate.

Posted by , from Horton, MI on Mar 28, 2018

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Comment from Hotel Management

Feb 15, 2021 by Silver

Kathy Thank You for your review of our Quality Inn. We depend on guest like you to write reviews and let others know of your experience. Next time you are in Huntersville we hope we get to service you again. Looking forward to your next visit.

1 out of 5

DISGUSTING - Smelled like cigarettes

DO NOT BOOK THIS HOTEL. LOBBY SMELLED LIKE PURE CIGARETTE AND PLACE LOOKED DISGUSTING! First time and last time using Travelocity & booking with Quality Inn. We were travelling due to evacuation from Hurricane Matthew. We called the hotel on Wednesday (we were due to check in that day) by 10am to cancel. They informed me that I needed to call Travelocity to do the cancellation. Upon calling Travelocity, there was a 26 hour waiting time for a customer service rep. I immediately contacted Travelocity on FB and informed them that we needed to cancel our reservation. Communication was completed with both parties BEFORE 11am. Per the reservation: If you cancel or change your plans, please cancel your reservation in accordance with the hotel''s cancellation policies to avoid a no-show charge. Cancellations or changes made after 3:00PM (Eastern Daylight Time (US & Canada)) on Oct 5, 2016 or no-shows are subject to a hotel fee equal to the first night's rate plus taxes and fees. I CALLED HOTEL AND CONTACTED TRAVELOCITY BEFORE 11AM AND NOW I HAVE CHARGES ON MY CREDIT CARD THAT NEITHER PARTY IS WILLING TO REFUND. NEVER AGAIN!!!

Posted by , from Bluffton, SC on Oct 12, 2016

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Comment from Hotel Management

Feb 15, 2021 by Silver

Joyce Thank you for your recent visit, we truly appreciate your feedback about Our Quality Inn. It is unfortunate that you felt somewhat disappointed about your stay with us, we’re so sorry for not meeting your expectations. Please rest assured that we’ll share your comments with the various departments for follow-up and to address any improvements that need to be made to our procedures. We thank you for sharing your comments and we hope to exceed your expectations during your future visit. Best Wishes Silver Middleton

3 out of 5

My stay at the Quality Inn in Huntersville, NC

Pros: The price. The breakfast was ok.
Location: The location was not good. We had to go past the road to the hotel 1/4 mile and turn into a shopping center and turn around and come back to it.
The room was clean and comfortable. We didn't get much sleep though because we were facing the I-77 on ramp. Noise all night, every night. On our third night we had to take the stairs to our third floor room because the elevator stopping working. The first night I noticed that the elevator control room door was open and a fan was blowing on the controls. Not a good sign. It was working the next morning though when we checked out. Expected more.

Posted by , from Forest City, NC on May 6, 2016

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Comment from Hotel Management

Feb 15, 2021 by Silver

TC Thank you for your recent visit, we truly appreciate your feedback about Our Quality Inn. It is unfortunate that you felt somewhat disappointed about your stay with us, we’re so sorry for not meeting your expectations. Please rest assured that we’ll share your comments with the various departments for follow-up and to address any improvements that need to be made to our procedures. We thank you for sharing your comments and we hope to exceed your expectations during your future visit. Best Wishes Silver Middleton

1 out of 5

Never Again

Light bulbs out even after asking for 3 days -- couldn't read at bedside. Sink drained so slow you had to brush teeth in increments to let water drain down. Toilet plugged. Upstairs neighbors stomped and ran most of night, then restarted about 0600 in AM. Ceiling stain was nasty looking on room. Ceiling stained and peeling off in breakfast area. Will never stay there again and I'll rethink somewhere else before using Quality Inn again.

Posted by , from Destin , FL on Oct 27, 2015

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Comment from Hotel Management

Mar 27, 2016 by Silver

Thank you for your recent visit, we truly appreciate your feedback about Our Quality Inn. It is unfortunate that you felt somewhat disappointed about your stay with us, we’re so sorry for not meeting your expectations. Please rest assured that we’ll share your comments with the various departments for follow-up and to address any improvements that need to be made to our procedures. We thank you for sharing your comments and we hope to exceed your expectations during your future visit. Best Wishes Silver Middleton

2 out of 5

This hotel was not what I expected.

Cons: Noisy, Poor breakfast
The room was clean; however, it was very noisy and I found it was hard to rest. I drove up from Florida to do some clean up on my property to sell my house and I couldn't get any rest. When I went down to breakfast the next day, the breakfast consisted of fruit that was shriveled up and the coffee was so muddy it was undrinkable. For the price, I will not stay here again.

Posted by , from Palm Coast, Florida on Aug 2, 2011

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Comment from Hotel Management

Feb 15, 2021 by Silver

Thank you for your recent visit, we truly appreciate your feedback about Our Quality Inn. It is unfortunate that you felt somewhat disappointed about your stay with us, we’re so sorry for not meeting your expectations. Please rest assured that we’ll share your comments with the various departments for follow-up and to address any improvements that need to be made to our procedures. We thank you for sharing your comments and we hope to exceed your expectations during your future visit. Best Wishes Silver Middleton

2 out of 5

Sleepless @ Quality

If you are on the highway side of this hotel as we were forget about sleeping. I was only needing a good nights rest before an all day business meeting and if I got a solid half hour all night I was lucky. The reason there is no noise buffer is evident when you check out the flimsy, ill-fitting windows.Cold air also flows in around the cheap single pane glass that is not even properly installed. The room was clean, bed fine, etc. but for lack of sleep, I can't rate this hotel well and will not stay there again.

Posted by on Nov 20, 2010

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5 out of 5

VERY CLEAN, AMPLE BREAKFAST, CONVENIENT

We stayed here during a trip to the NASCAR race shops in the Charlotte area and were amazed at how clean the rooms were. No problems whatsoever. The staff bent over backwards to help. The breakfast was basic but very good. Would definitely stay here again.

Posted by on Aug 2, 2007

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About the Quality Inn Huntersville near Lake Norman

Location 16825 Caldwell Creek Dr, Huntersville, NC 28078

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Quality Inn Huntersville near Lake Norman also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Huntersville hotel.

  • 66 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Charlotte-Douglas International Airport (CLT) (32.9 km / 20.4 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Huntersville near Lake Norman offers 66 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Maximum 3 per room (weight limit: 50 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Huntersville
  • Quality Inn Huntersville
  • Quality Inn
  • Quality Huntersville Norman
  • Quality Inn Huntersville near Lake Norman Hotel
  • Quality Inn Huntersville near Lake Norman Huntersville
  • Quality Inn Huntersville near Lake Norman Hotel Huntersville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.