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Holiday Inn Express Hotel & Suites Monroe, an IHG Hotel

2.5-star property
2505 West Roosevelt Boulevard, Monroe, NC 1-855-201-7819

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3.3 out of 5
See all 9 Travelocity Reviews

"Great location! Clean! " More

By a verified traveler on Mon 28 Jun 2021

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this Monroe hotel

In Monroe

You'll be within 3 miles (5 km) of Dowd Center Theatre and 6 miles (10 km) of Treehouse Vineyards with a stay here. CarryAll Patient Carts and Carolinas Healthcare System Union are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a snack bar/deli are also offered.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 96 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include hydromassage showerheads, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$108* Per night/room Sep 23 - Sep 24

Standard Room, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Suite, 1 Twin Bed, Accessible (Mobility)

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 7 Max

Holiday Inn Express Hotel & Suites Monroe, an IHG Hotel ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Monroe, an IHG Hotel

Everyone (6) Family (4)
1 out of 5
Convenient locations and close to everything you need. Staff was either dry, rude, non empathetic, and since they wouldn’t honor my paid for reservation with confirmation number through Travelocity and made me pay again I definitely wouldn’t stay here again.

Posted by on Sep 2, 2021

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Comment from Hotel Management

Sep 14, 2021 by PBJ

Thank you so much for your feedback to help us improve.

1 out of 5
Absolutely no towels available for hotel room! Front desk was not helpful at all when it came to requesting towels for showers! Mini fridge leaked all in floor and front desk told me to throw a towel in the floor that maintenance was not onsite to resolve issue! We had 6 occupants and only provided two towels the entire weekend! Will NEVER stay here again!

Posted by on Jul 26, 2021

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Comment from Hotel Management

Aug 11, 2021 by PBJ

We sincerely apologize for our service failures.

4 out of 5
Great location! Clean!

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 1, 2021 by PBJ

Thank you so much for staying with us here at the Holiday Inn Express & Suites of Monroe, NC! Wishing you many more happy and safe travels!

5 out of 5
Just overall Dislike.....that you need more feedback.

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 10, 2019 by PBJ

Our bad. We wish you all the best with your future travels!

4 out of 5

Posted by on May 9, 2019

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Comment from Hotel Management

May 10, 2019 by PBJ

Thank you so much for rating us!

5 out of 5
This is second time we have stayed here. It is always very clean. Associates are very friendly. Breakfast options are amazing. Lots to choose from and all are delicious!!

Posted by on Mar 1, 2019

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Comment from Hotel Management

Mar 4, 2019 by PBJ

Thank you so much for returning to us here at the Holiday Inn Express & Suites of Monroe, NC and sharing your experience here on Travelocity! We are happy to hear you enjoyed clean accommodations, friendly Staff, and a delicious breakfast! We wish you many more happy and safe travels!

1 out of 5
Hotel would not add points to my IHG account because I didn't book directly with the hotel.. The internet was a little slow ... ok for email

Posted by on Dec 14, 2018

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Comment from Hotel Management

Dec 18, 2018 by JP

Thank you for letting us know! Try refreshing your IHG account to allow the new points to reflect. Thank you for letting us know about the Internet being a little slow, so we can troubleshoot that area and resolve the issue. We appreciate your stay and wish you all the best on your future travels!

4 out of 5

Business Stay

Very nice property, clean and updated. Staff very friendly and knowledgeable about area.

Posted by , from Knoxville TN on Aug 6, 2016

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Comment from Hotel Management

by DD

Thank you so much for taking the time to review your recent stay with us here at the Holiday Inn Express & Suites of Monroe, NC! We look forward to seeing you again when you're in town!

5 out of 5
Clean, comfortable, spacious, hot breakfast. Would stay here again.

Posted by on Nov 5, 2015

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Comment from Hotel Management

Nov 21, 2015 by DD

We welcome you back anytime!

About the Holiday Inn Express Hotel & Suites Monroe, an IHG Hotel

Location 2505 West Roosevelt Boulevard, Monroe, NC 28110

Property Features

Holiday Inn Express Hotel & Suites Monroe, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express Hotel & Suites Monroe, an IHG Hotel. Self parking is free. This Monroe hotel is smoke free.

  • 96 guestrooms or units
  • 4 levels
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Monroe, an IHG Hotel offers 96 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries. This Monroe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • A 5 percent city/local tax will be charged

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Holiday Inn Express Hotel Monroe
  • Holiday Inn Express Monroe
  • Holiday Inn Express Hotel Suites Monroe
  • Holiday Inn Express Hotel Suites Monroe
  • Holiday Inn Express Hotel & Suites Monroe, an IHG Hotel Hotel
  • Holiday Inn Express Hotel & Suites Monroe, an IHG Hotel Monroe

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.