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Hotel Description

Hotel perfectly located for exploring Monroe

Heart of Monroe

You'll be within 6 miles (10 km) of Treehouse Vineyards and 9 miles (15 km) of Pebble Creek Golf Course. Spectrum Center and Bank of America Stadium are within 25 miles (40 km).

Free perks

This hotel features an outdoor pool and a fitness center. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A business center, a picnic area, and laundry facilities are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 65 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$66 per night

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn And Suites Monroe ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0
4 out of 5
There was not enough light. There was a floor lamp next to the couch, 1 wall lamp on both sides of the bed. There was no light near or atop the desk. The staff was friendly, helpful, and helpful.

Posted by , from FL on Jul 3, 2018

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3 out of 5

needed a little more Quality

Pros: The hotel was close to where we needed to be. The staff was very polite. Our rooms were clean and comfortable even with the construction going on.
Cons: Notification of construction and more rooms available for special needs customers.
Location: We were in town for a wedding and didn't explore the area very much.
We enjoyed our stay but had a few disappointments. The hotel was under construction. We would've appreciated notice on this fact. We were not able to receive adjoining rooms on the first floor like we requested. My mother has special needs and it was difficult to walk up to the second story and not having adjoining rooms made it less easy to have access to her. We did have rooms next to each other. Parking close to the stairwell was not easy due to constructions supplies all over the parking lot. The pool was closed/locked so we didn't get to enjoy a swim and no outdoor seating was available.

Posted by on May 30, 2017

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3 out of 5

OK for one night

Pros: It was close to Wingate NC
The room was very outdated. Needs new carpet and a completely new bathroom also could use some new mattresses. They still have double beds! Seriously? All beds should be Queen or larger. The staff were friendly and the small breakfast was ok for me because I don't eat a big breakfast.

Posted by , from South Carolina on Mar 17, 2017

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1 out of 5

A Bloody Mess

Pros: Nothing
Cons: Clean the filth. Don't allow the receptionist to sit out front smoking stinking cigars, although she was helpful taking time to give us directions to
Location: The location was good. Good restaurants and stores nearby. And thank goodness there was a Holiday Inn a block away which we booked for our return trip
Upon using the bathroom I noticed the lack of cleaning of the floors and baseboards. Then when I closed the door there was blood smeared on the wall. At breakfast when placing our plates and cups in the waste can there was a build-up of waste on the can which obviously had been collecting for some time.

Posted by , from Atlanta, Ga on Sep 13, 2016

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Comment from Hotel Management

Sep 15, 2016 by GM

Dear Valued Guest, Thank you for sharing your stay experience with us. Guest experience is very important to either correcting issues and/or maintaining great service. I'd like to apologize on behalf of our staff for failing to provide you with a quality stay. I've had a meeting with my head housekeeper and shared this review with her and reiterated the importance of doing a thorough inspection prior to guest(s) checking in. The things that you wrote are totally unacceptable. I don't have any reservation information, so we don't know which housekeeper to follow up with or what desk clerk to have a conversation with. I wasn't aware that I had a clerk on staff that goes outside to smoke, so this is enlightening to me. Either way, I'll follow up with my staff as a whole. We greatly appreciate your business and thank you again for sharing your experience with us. Kind Regards, Christina Rivers

5 out of 5

Place with Values

Excellent Customer service. This place has value for the price they charge. Excellent room, service and hot breakfast in the morning. Very friendly staff. Was there with my son to see Wingate University. Would recommend to anyone.

Posted by on Aug 20, 2009

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5 out of 5

Excellent Place!!!

Excellent place in town. About 5-10 restaurants in walking distance. Very clean and comfortable rooms!!! Best thing about this hotel is, their service and VERY VERY REASONABLE PRICE!!! You will get the same quality of rooms and aminities as you would in upscale hotels. I am usually a Marriott person, but after this stay, I would stay at all Quality Inn if they all are like this one.Nice breakfast, free WI-FI and free long distance phone calls, which is rare!!!! I recommend this to anyone who visit Monroe, NC

Posted by on Oct 25, 2008

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5 out of 5

Great Place to Stay?

Stayed here while visiting business in the area. Reservations were very easy through the website, and check in was very smooth-no wait and courteous. The room we booked had two queen suites.The staff were tremendously kind and helpful. I has been to North Carolina 3 times this year and stay here every time because of the Excellent Service and Great staff. Breakfast is Great and offer something for everyone. Nice BIG homemade Waffles. Excellent travel ratings Looking foward to my next stay soon. I highly Recommend This Hotel.

Posted by on Jun 15, 2008

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5 out of 5

Comfortable Clean Rooms with Quality food breakfast

I am a business travler and i stay at a lot of hotels and this was a newly renovated hotel, it was very clean and the staff was freindly".Comfortable clean rooms with real high speed truble free internet service and free call US & Canada . . Quality food breakfast. Definately would stay again.\n

Posted by on Mar 6, 2008

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1 out of 5

Stay Away

Booked this room non-refundablefor two days. Checked out after that and went next door to Best Western. Nothing works, no pool either. Stay away.

Posted by on Jul 18, 2007

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5 out of 5

Excellent

Excellent coustomer service as well as the hotel it self

Posted by on May 23, 2007

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About the Quality Inn And Suites Monroe

Location 2351 W Roosevelt Blvd, Monroe, NC 28110

Property Features

Quality Inn And Suites Monroe offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is served. Quality Inn And Suites Monroe also features gift shops/newsstands, a picnic area, and coffee/tea in a common area. Free self parking is available.

  • 65 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (63 km / 39.2 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn And Suites Monroe offers 65 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers. This Monroe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • Quality Inn Monroe
  • Quality Monroe
  • Quality Inn West Monroe
  • West Monroe Quality Inn
  • Quality Hotel Monroe

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.