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Four Points by Sheraton Charlotte - Lake Norman

3-star property
16508 Northcross Drive, Huntersville, NC 1-855-201-7819

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3.8 out of 5
Good!
See all 9 Travelocity Reviews

"honey at coffee table was a nice touch super clean " More

By a verified traveler on Mon 19 Jul 2021

Points Of Interest

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Hotel Description

3-star hotel near Birkdale Village

In Huntersville

Within 2 miles (3 km) of this Huntersville hotel, you'll find Birkdale Village and Lake Norman. Joe Gibbs Racing and Davidson College are also within 6 miles (10 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Free self parking and a convenience store are also offered on site.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and coffee/tea makers, the 101 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, rainfall showerheads, and free local calls.

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$102* Per night/room Aug 10 - Aug 11

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Four Points by Sheraton Charlotte - Lake Norman ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton Charlotte - Lake Norman

Everyone (5) Family (1)
5 out of 5
honey at coffee table was a nice touch super clean

Posted by on Jul 19, 2021

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3 out of 5
The staff was very friendly and helpful but the room was a lot smaller than expected and the a/c unit was very loud.

Posted by on Sep 19, 2019

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5 out of 5

Personal travel

Pros: Both service and cleanliness.
Cons: 'Finish' the remodel and get a web site.
Location: Satisfactory for our needs.
Hotel manager Pete and receptionist Sally treated us better than most hotels. They served us with anything we needed at our convenience.

Posted by on May 22, 2017

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Comment from Hotel Management

May 25, 2017 by pete

Thank you for your feed back. We appreciate good reviews which show the fruits of our labor. We will continue to offer our guests a quality service and hope to see you in the near future.

4 out of 5

A very nice motel at a reasonable price

Pros: It was easy to get to. Very close to Interstate 77 and NC 73. It was clean and we felt safe.
Cons: The renovation was in process.
Location: It was a good location. there were lots of places to eat and lots of shopping area.
My wife and I needed a motel for one night in the Huntersville, NC area. The motel has recently been renovated and the room was very nice. We loved the bathroom. The room was clean and neat. My wife said that a full length mirror would have been nice. The attendant at the desk downstairs, who was very friendly, told us that full length mirrors were going to be installed. The room was on the small size, but frankly it did not matter to us since we were only staying one night. For a one night stay, I would recommend it. It was reasonably priced. The area for breakfast was very small. It was actually a motel room, and frankly was inadequate and very crowded.

Posted by , from Atlanta area on May 8, 2017

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Comment from Hotel Management

May 17, 2017 by Pete

Thank You for responding to the survey. We are currently constructing a full service kitchen. The county approved the 2nd floor breakfast. It is just temporary.

3 out of 5

Not a 5-Star resort

Pros: Location
Cons: Finish the renovation, add a sundry shop, get better pillows and better chairs in the rooms
Location: Great shopping area within a mile. Good running trails at the back of that shopping complex.
Hotel undergoing some remodeling, which we were not aware of until we checked in. Had we known, we may have picked a different hotel. No gift shop to pickup water or aspirin or any miscellaneous items, which was inconvenient. Saturday, the cleaning people left the hotel without cleaning our room because we were still in it. When we left the hotel at 130P, there wasn't any cleaning crew members around to clean our hotel. Check out was at noon, which is a bit of an inconvenience as well. All that said, the hotel room was fine. Water pressure in the shower was great. Nearby is a great shopping area and a lot of great restaurants as well. We would stay here again, maybe a year from now when their renovation is done.

Posted by , from Dallas on Nov 21, 2016

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5 out of 5

Nice place to stay

Nice room, good staff, quiet. Walking distance to restaurants. Nice place overall.

Posted by on Oct 23, 2016

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5 out of 5
The hotel looked brand new! They are apparently remodeling but you wouldn't know it. It is really tastefully done. And they let us check in early!!

Posted by on Jun 14, 2016

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1 out of 5

UNSAFE

Cons: Poor breakfast
We were given the keys to someone else's room! Lying on the bed were all their personal belongings! Electronics, opened purse, clothing, luggage etc.! Thank goodness they didn't meet us at the door with a gun! There were ZERO apologies, only numerous excuses. The MANAGER, Pete said "that never happens. It's very rare. We knew we had given you the wrong key and meant to stop you before you went there". (we had just walked by the front desk and they said hello!). What if that were your or my room and someone else had complete and total access to your belongings? I would be INFURIATED! The attitude of the manager and employee was 'Oh well, stuff happens'. We are APPALLED that this occurred and the attitude was so incredibly poor. He gave us a key to a different room (complete with ripped and torn sheets) we paid the fee and continued our travels the next day. I recommend that you NOT, NOT, NOT stay here.

Posted by on Nov 29, 2011

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3 out of 5

Decent Place

We stayed there for a week, while my husband was in training. The rooms were clean and the location is great off the highway. Lots of shopping in area and a very nice area as well. Restaurants are within walking distance, that's a plus. The only thing I didn't care for was there was a smoking level above us and I could smell it as well as the people above us were extremely loud and when I told the front desk, they didn't seem to care. Overall, minus the noise of the upstairs people, we liked it especially for location.

Posted by on Jun 11, 2007

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About the Four Points by Sheraton Charlotte - Lake Norman

Location 16508 Northcross Drive, Huntersville, NC 28078

Renovations + Closures

The following facilities or services will be unavailable from June 29 2021 to October 31 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Four Points by Sheraton Charlotte - Lake Norman offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. There's an onsite business center. WiFi is free in public spaces. There are 2 meeting rooms available. The business-friendly Four Points by Sheraton Charlotte - Lake Norman also features gift shops/newsstands, laundry facilities, and a convenience store. Self parking is free. This 3-star Huntersville hotel is smoke free.

  • 101 guestrooms or units
  • 2100 sq ft of conference space
  • Dining venue
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Convenience store
  • Gift shop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Charlotte-Douglas International Airport (CLT) (32.9 km / 20.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Four Points by Sheraton Charlotte - Lake Norman offers 101 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Huntersville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily.

The FOUR - This restaurant serves breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 5 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sleep Inn Lake Norman
  • Sleep Inn Lake Norman Hotel
  • Sleep Inn Lake Norman Hotel Huntersville
  • Sleep Inn Lake Norman Huntersville
  • Huntersville Inn
  • Four Points Sheraton Charlotte Lake Norman Hotel Huntersville
  • Four Points Sheraton Charlotte Lake Norman Hotel
  • Four Points Sheraton Charlotte Lake Norman Huntersville
  • Four Points Sheraton Charlotte Lake Norman
  • Four Points Sheraton Charlott
  • Four Points by Sheraton Charlotte - Lake Norman Hotel
  • Four Points by Sheraton Charlotte - Lake Norman Huntersville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.