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4.7 out of 5

"Liked that it was close to my daughters apartment. Disappointed it was under construction could not use front entrance. Hard to find staff but staff w ... " More

By a verified traveler on Wed 28 Nov 2018

Hotel Description

Hotel near Birkdale Village in Huntersville

In shopping district

Within 2 miles (3 km) of this Huntersville hotel, you'll find Birkdale Village and Birkdale Golf Club. Also, Lake Norman is within 2 miles (3 km) and Davidson College is within 6 miles (10 km).

24-hour fitness, terrace

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the laundry service. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, kitchens

The 75 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. TVs come with cable channels, and other amenities include free WiFi and washers/dryers. Weekly housekeeping is available.

Standard Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$89* Per night/room Aug 8 - Aug 9

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Bedroom, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Candlewood Suites Huntersville, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Candlewood Suites Huntersville, an IHG Hotel

Family (2)
3 out of 5
Liked that it was close to my daughters apartment. Disappointed it was under construction could not use front entrance. Hard to find staff but staff was pleasant when talking to them. The tiles in bathroom were uneven which made sharp corners stick up because grouting was not correct.

Posted by on Nov 28, 2018

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Comment from Hotel Management

Dec 27, 2018 by Hotel Manager

Thank you for taking the time to comment about your stay. We do apologize we are currently under some property renovations and hope to completed very soon. I will also look into the issues you experienced and ensure to correct them. I hope in the future once we are finished with the renovations you will give us another chance.

5 out of 5

Nice , more than expected, would come back

Pros: Close restaurants, Free Internet, Quiet, kitchen
Best value for the money in the area. Fridge, stove, microwave and dishwasher. Nice room & plates and silverware as well! Clean and quiet.

Posted by on Feb 19, 2013

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Comment from Hotel Management

Oct 4, 2014 by Brett Hicks

Dear Top Secret, First allow me to apologize for the delay in responding to you. Your review did not come through out normal channels so I am just now seeing it. Thank you very much for your feedback. I am so please you felt the value was worth your stay. Our team works very hard to put the guest first and meet any and all needs. The kitchen which is a strong selling point is very nice. As we stay with the Candlewood Suites Brand "let us be your home away from home". Thank you again for your feedback, have a wonderful day!

5 out of 5

Recommend It

Clean, quiet, friendly and pleasant all 'round. I will be coming back.

Posted by on Apr 13, 2009

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Comment from Hotel Management

Jan 13, 2016 by Front Desk

thanks for the review

5 out of 5

Excellent Location, Great Room, Great Price

Everything was great. The room was spacious, had everything we needed. It was in a great location, right across from the Birkdale shopping center, which is a great place for shopping and movies. The price was awesome!

Posted by on Mar 11, 2009

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Comment from Hotel Management

Jan 13, 2016 by Front Desk

thanks for the review

5 out of 5

Excellent Hotel!!!!!!

This hotel was clean and had a great staff----we were in the area looking to buy a boat. They were knowledgable of all the marinas. We were so surprised as to how the area had grown--so many food places and great shopping!!!! We definitely would reccommend this hotel if you travekl to the Lake Norman area..........

Posted by on Oct 21, 2008

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Comment from Hotel Management

Jan 13, 2016 by Front Desk

thanks for the review

5 out of 5

Great!!!!!!!!!!

Great Place To Stay

Posted by on Apr 23, 2008

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Comment from Hotel Management

Jan 13, 2016 by Front Desk

Thanks for the review

5 out of 5

Should be a 3 STAR!

We also stayed here a couple of weekends prior to this visit. Both visits have been great for us & our 2 dogs. We are waiting closing of new home thats in another county & chose to come back here. Kitchens completely furneished with 2 of everything. CLEAN. Front desk went out of their way to help locate hotel availability without hesitation. Staff Nice!!!

Posted by on Oct 24, 2006

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Comment from Hotel Management

Jan 13, 2016 by fr

Thanks for the review

About the Candlewood Suites Huntersville, an IHG Hotel

Location 16530 Northcross Drive, Huntersville, NC 28078

Property Features

As a guest of Candlewood Suites Huntersville, an IHG Hotel, you'll find a 24-hour fitness center, a terrace, and barbecue grills. Public spaces have free WiFi. The business-friendly Candlewood Suites Huntersville, an IHG Hotel also features multilingual staff, a picnic area, and laundry facilities. Free self parking is available. This Huntersville hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • Built in 2001
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charlotte-Douglas International Airport (CLT) (32.8 km / 20.4 mi)
  • Parking: Free self parking

Room Amenities

Candlewood Suites Huntersville, an IHG Hotel offers 75 air-conditioned accommodations with washers/dryers and DVD players. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Water skiing nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Hotel Huntersville
  • Candlewood Suites Huntersville
  • Candlewood Suites Huntersville Hotel Huntersville
  • Candlewood Suites Huntersville Aparthotel
  • Candlewood Huntersville
  • Huntersville Candlewood Suites
  • Candlewood Suites Huntersvill
  • Candlewood Suites Huntersville
  • Candlewood Suites Huntersville, an IHG Hotel Hotel
  • Candlewood Suites Huntersville, an IHG Hotel Huntersville
  • Candlewood Suites Huntersville, an IHG Hotel Hotel Huntersville

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.