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"Very noisy . .Not enough help and some shady people hanging around both inside and out " More

By a verified traveler on Mon 11 Oct 2021

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Hotel Description

Enjoy the outdoor pool at this Charlotte hotel

Near the airport

Within 6 miles (10 km) of this Charlotte hotel, you'll find Bank of America Stadium and Billy Graham Library. Belmont Abby College and Carolinas Aviation Museum are also within 6 miles (10 km).

Free shuttle, parking

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free self parking, a snack bar/deli, and a lobby fireplace are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 118 guestrooms also offer free WiFi and TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$67* Per night/room Dec 8 - Dec 9

Suite, 1 King Bed, Non Smoking (1 Kingbed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking (2 Queenbed)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC ratings based on 31 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC

Everyone (17) Couples (1) Family (13)
2 out of 5
Most places closed out of business! Don’t walk at night people begging for money

Posted by on Oct 15, 2021

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Comment from Hotel Management

Oct 17, 2021 by GM

Hi Chris, Thank you for your review and stay safe.

1 out of 5
We arrived at 3:45 and were told that while we had a reservation there were no clean rooms available so we would have to wait an hour. We went to dinner and returned and it still wasn’t available. No one offered information and we had to chase the staff for answers. The manager was unapologetic and very elusive leaving his staff to deal with the other angry patrons waiting for room assignments. When approached he would take off in the opposite direction to avoid us. My husband located a room by letting the front desk know the room number where housekeeping was finishing. They offered no apology or concession or discount and charged an additional $50 “deposit” without explanation of what it was for. They advised the deposit would be refunded after 5-7 business days. They informed us after assigning the room that the refrigerator in the room didn’t work and didn’t offer any solution or discount for that either. The front desk was highly frustrated with the environment and complained about the manager and his lack of empathy to the point that one of them walked off the job at some point during the chaos.

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 14, 2021 by GM

I apologize for your inconvenient, there was a game in town and we were short staft, that why check in time is behind, I will come an soloution and make sure it will not happen again. Thank you.

3 out of 5
Very noisy . .Not enough help and some shady people hanging around both inside and out

Posted by on Oct 11, 2021

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Comment from Hotel Management

Nov 25, 2021 by GM

I apologize for any of the problems that happened durring your stay, we appreciate feedback and will use it accordingly. Thank you.

3 out of 5

Posted by on Jul 24, 2021

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1 out of 5

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 26, 2021 by Lilly

I am sorry about whatever was not up to par during your stay, I would like it if you could tell me what was wrong so that I could make sure to correct it. thank you.

5 out of 5

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jul 26, 2021 by Lilly

I am glad to hear that you enjoyed your stay, please come again. thank you.

3 out of 5
No

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 18, 2021 by GM

Thank you for your review, please kindly write something abour your hotel experience, your review and comment is helpful for us to provide our guest better customer services.

1 out of 5
The room I booked was advertised as non-smoking. There had definitely been smoking in the room in the past. The hotel also advertised free breakfast but at check-in, was told there was no breakfast. Had a coffee pot in the room, but no cups.

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 18, 2021 by GM

On behalf of our entire staff at Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC - CHRL we apologize for the concerns you shared about your experience at this hotel. I will work with our team to address the smoking issues and working on resume our breakfast services very soon. Thank you for your patient We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

1 out of 5
This hotel doesn't even deserve 1 star----Do NOT stay at this hotel. Nothing but problems and dishonesty. Front desk clerk was irresponsible and checked out the same room to 2 different people and someone walked into my room shortly after midnight. Policy for parking is not clearly displayed or explained, as a matter of fact, they hide their parking policy, so be careful where you park. 7 cars were towed including mine. In addition, hotel door alarms go off all night long and it is heard down all hallways. Hotel manager doesn't hold his staff accountable nor does he return phone calls or emails. Not covid safe either---all of the workers had their masks around their chins and were lucky to speak any ENGLISH. Save yourself the trouble and do not stay at this outdated, sketchy hotel!

Posted by on May 4, 2021

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Comment from Hotel Management

May 12, 2021 by GM

I apologize for the issues with your stay, I did spoke with your and address your concern over the phone, and I will work with my team and address this issues immediately. Thank you for your paitent.

1 out of 5
The gentleman working at the front desk was extremely rude. I had never been treated as rudly and insensitive as i was with this guy.

Posted by on Mar 9, 2021

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About the Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC

Location 2541 Little Rock Rd, Charlotte, NC 28214

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 325 square feet (30 square meters). The business-friendly Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC also features a library, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available on request). Free self parking is available. Smoking is allowed in designated areas at this Charlotte hotel.

  • 1 building
  • 118 guestrooms or units
  • 2 levels
  • 325 sq ft of conference space
  • 30 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC offers 118 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Rafting nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Charlotte Airport
  • Country Inn Charlotte Airport

You should know

  • Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.