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"This was our 3rd stay at the Charleston Grand and anytime we go or are close this is and will always be our first choice place to stay .. Our stay wa ... " More

By a verified traveler on Sun 12 Mar 2017

Hotel Description

Hotel near Riverfront Park in North Charleston

Close to airport

Within 3 miles (5 km) of this North Charleston hotel, you'll find Riverfront Park and H.L. Hunley Submarine. North Charleston Coliseum and Performing Arts Center and Charleston Tanger Outlets are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport drop-off service. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 128 guestrooms also offer free WiFi and TVs with cable channels. Balconies, pillowtop beds, and coffee/tea makers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$84 per night

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Charleston Grand Hotel ratings based on 43 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Charleston Grand Hotel

Everyone (8) Business (1)
1 out of 5

Can’t believe they charge for this.

Horrible experience. Room itself may be considered ok, the hotel is in dire need of regular maintenance. Old and not pleasing. Staff at front desk was ok

Posted by on Jul 29, 2018

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2 out of 5
Not in the greatest side of town. A motorcycle gang was staying there reving their engines all hours of the night. The room itself wasn't too bad. Tv screen was too bright/light and couldn't be adjusted by the remote.

Posted by on Jun 11, 2018

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2 out of 5

Disappointing

Sorry to say this is the first time I've been unhappy with a Travelocity booking. Floor was dirty, ottoman dirty, mirror cracked, beer bottles in bathroom trash, bottom of door damaged. Thankfully it was only a one night stay.

Posted by on Mar 4, 2018

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Comment from Hotel Management

Apr 3, 2018 by V Faulk

Please contact the GM in regards to your stay we have no reports of this situation

3 out of 5

Newly remodeled

Pros: Room looked nice.
Cons: Our AC unit was very smelly - smelled like mildew (probably because of the humid climate.)
Location: the location was convenient to the Interstate.
The hotel is newly remodeled, but there are many details not done. Elevator doesn't work. Stairs aren't clearly marked. Hotel staff were helpful, if you could wait long enough (check-in process was slow.) Breakfast was VERY disappointing, we actually went out instead of "fighting the crowd" - the room was VERY small.

Posted by , from Missouri on May 30, 2017

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1 out of 5

From bad to worse!

Sketchy neighborhood; hotel rep could not find our reservation when we arrived; room smelled like urine; bathroom sink smelled like body oder; furniture torn & smelled. Made the best of a bad situation. Truly surprised Travelocity carried this listing. Wouldn't ever recommend, or stay there again.

Posted by on May 8, 2017

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5 out of 5

A very nice hotel close to all points of interest

Pros: The awesome and amazing staff !!!
Location: Beach is close by , shopping centers, Yorktown also not far from Naval base !!
This was our 3rd stay at the Charleston Grand and anytime we go or are close this is and will always be our first choice place to stay .. Our stay was and is always very enjoyable, the staff is very friendly and helpful and they are a big reason why I chose this hotel.

Posted by , from Fort Payne, Alabama on Mar 12, 2017

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3 out of 5

Location of Hotel

Pros: real close to Interstate.
Cons: the smell in the rooms and more items for breakfast.
Location: nothing else is good at that location except for the fact it is near the Interstate.
I like the second room we stayed in but not the first. the first one had a real bad smell and could not get rid of it. Everything else was good.

Posted by on Dec 13, 2015

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1 out of 5

Hotel next to Greyhound Station

First the hotel is not called Charleston Innabd the picture was vague online. It was Clarion Hotel. We were assigned room 315 and AC wasn't working. Told attendant at front desk at 4:30 pm before leaving for fitness event. Returned to hotel late close to midnight & the AC wasn't fixed nor were we assigned to another room. Called front desk and they gave us Room 706 (after saying they had no more room and we're all booked) & said AC worked. Went to room and cover was off AC unit and it didn't work. I went to front desk and assigned room 109 (when they claimed no other rooms and were completely booked). Room was a Suite and had 2 working AC units. Giving suite as last resort after being inconvenienced with 2 rooms that didn't have AC and moving my personal things from room to room. Checking in and out front desk attendant interrupted our process to confront crew about leaving his trash & checking out on cell discussing personal matter.

Posted by , from North Charleston, SC on Aug 3, 2015

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2 out of 5

Hotel was not close to 4 stars

Hotel was not called what is listed on here and is called the clarion hotel. Old and run Down. Was very unhappy

Posted by on May 13, 2015

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Comment from Hotel Management

May 19, 2015 by Social Automation Guru

Storing Management Response via automation for brand : Travelocity

1 out of 5

Terrible

Live insects, broken furniture, rusted and broken bathroom fixtures, closet doors not operational, breakfast is not free (you get a discount at the attached restaurant). Honestly, the staff was very friendly.   We were asked many times if everything was OK, but it was so bad that it wasn't worth fixing.

Posted by , from St. Petersburg, FL on Oct 23, 2013

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Property Features

Charleston Grand Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 1800 square feet (167 square meters). A shuttle from the hotel to the airport (available on request) and an area shuttle are available for a fee. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Charleston Grand Hotel. Self parking is free. Smoking is allowed in designated areas at this North Charleston hotel.

  • 128 guestrooms or units
  • 7 levels
  • 1800 sq ft of conference space
  • 167 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • BBQ grill(s)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Charleston, SC (CHS-Charleston Intl.) (9.7 km / 6 mi)
  • Train station: Charleston Station (3.8 km / 2.4 mi)
  • Property shuttles: Airport drop-off and area shuttle
  • Parking: Free self parking

Room Amenities

Charleston Grand Hotel offers 128 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This North Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Private balcony
  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request during limited hours. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per stay.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10.00 per person
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Inn North Charleston
  • Clarion North Charleston
  • Charleston Grand Hotel
  • Charleston Grand
  • Clarion Hotel North Charleston

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Charleston Grand Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Charleston Grand Hotel.