Hôtel & Spa – Thalazur Saint Jean de Luz

4.0 star property
4-star beach hotel with spa

Choose dates to view prices

Hôtel & Spa – Thalazur Saint Jean de Luz

Photo gallery for Hôtel & Spa – Thalazur Saint Jean de Luz

Front of property
Pool
Superior Room, Balcony | Premium bedding, minibar, in-room safe, blackout drapes
Restaurant
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath

Overview of Hôtel & Spa – Thalazur Saint Jean de Luz

Reviews
8.4

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Place Maurice Ravel, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Popular LocationSt-Jean-de-Luz Beach1 min walk
  • Popular LocationChurch of St-Jean-Baptiste5 min walk
  • Popular LocationPort de Saint-Jean-de-Luz7 min walk
  • AirportBiarritz (BIQ-Pays Basque)21 min drive

Room options

Superior Room, Terrace

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

Superior Triple Room, Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Superior Room, Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

Duplex, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

Junior Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Duplex, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Superior Triple Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Similar properties

About the neighborhood

Saint-Jean-de-Luz

What's nearby

  • St-Jean-de-Luz Beach - 1 min walk
  • Church of St-Jean-Baptiste - 5 min walk
  • Maison Louis XIV - 7 min walk
  • Port de Saint-Jean-de-Luz - 7 min walk
  • Port of Saint-Jean-de-Luz Ciboure - 13 min walk

Restaurants

  • Café le Vauban - 3 min walk
  • Le Bar Basque - 3 min walk
  • Bellini - 2 min walk
  • Brasserie le Sud - 1 min walk
  • Le Bistrot Luzien - 2 min walk

About this property

Hôtel & Spa – Thalazur Saint Jean de Luz

4-star beach hotel with spa
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business center on site.

This Art Deco hotel is smoke free.

  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 17 per day); reservations required
  • Street parking available
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 23 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 2 spa tubs
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Library
  • Optional golf privileges
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Contactless check-in available
Late check-in subject to availability

Check-out

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hélianthal Hôtel Thalasso
Hélianthal Hôtel Thalasso Saint-Jean-de-Luz
Hélianthal Thalasso
Hélianthal Thalasso Saint-Jean-de-Luz
Hôtel Hélianthal Saint-Jean-de-Luz
Hôtel Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Saint-Jean-de-Luz
Hélianthal
Hôtel Hélianthal Thalazur
Hélianthal Thalazur Saint-Jean-de-Luz
Hélianthal Thalazur
Hélianthal Hôtel Thalasso Spa
& – Thalazur Saint Jean Luz
Hôtel Spa Hélianthal by Thalazur
Hôtel Spa – Thalazur Saint Jean de Luz
Hôtel & Spa – Thalazur Saint Jean de Luz Hotel
Hôtel & Spa – Thalazur Saint Jean de Luz Saint-Jean-de-Luz
Hôtel & Spa – Thalazur Saint Jean de Luz Hotel Saint-Jean-de-Luz

Hôtel & Spa – Thalazur Saint Jean de Luz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 110 out of 266 reviews" "
Rating 8 - Good. 111 out of 266 reviews" "
Rating 6 - Okay. 30 out of 266 reviews" "
Rating 4 - Poor. 12 out of 266 reviews" "
Rating 2 - Terrible. 3 out of 266 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kerry

Stayed 3 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great staff, perfect location
Stayed 7 nights in Aug 2023

8/10 Good

Jim

Stayed 1 night in Oct 2022

10/10 Excellent

Robyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and well located. We stayed in a suite and it was great! Having a large terrace was very nice!
Stayed 3 nights in Aug 2022

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and very comfortable, the pool is amazing with all the Thalassotherapy amenities. Very good restaurant with wonderful ocean view, and the beach just a few steps away.
Stayed 2 nights in Jul 2022

10/10 Excellent

Vladislav, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Timothy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning do not book
Awful experience do not book this hotel
Stayed 1 night in Jul 2022

6/10 Okay

Tonia

Liked: Property conditions & facilities, room comfort
I would have expected a proper coffee machine on the rooms not instant coffee . Check in lady Sarah needs to improve her customer relations .
Stayed 3 nights in Jul 2022

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

4/10 Poor

Luke

Stayed 3 nights in Aug 2021