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Diamond Suites and Residences

3.0 star property
3-star hotel near SM City Cebu, connected to a shopping center

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Photo gallery for Diamond Suites and Residences

Reception
Property entrance
Sundeck
Breakfast, lunch, dinner served; alfresco dining
Premium Double Room | Premium bedding, down comforters, memory foam beds, minibar

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • Laundry

Explore the area

View in a map
No. 8 Apitong, Corner of Escario Street, Cebu City, Cebu, 6000
  • Ayala Center
    ‪7 min walk‬
  • Waterfront Cebu City Casino
    ‪10 min walk‬
  • SM City Cebu
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Single Room

Premium Single Room | Premium bedding, down comforters, memory foam beds, minibar

Premium Single Room

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, memory foam beds, minibar

Premium Double Room

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, memory foam beds, minibar

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

  • 484 sq ft
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Cebu City

Heart of Cebu City.Within a 15-minute walk of this Camputhaw hotel, you'll find Ayala Center and Waterfront Cebu City Casino. Cebu International Convention Center and Cebu Business Park are also within half a mile (1 km).

What's nearby

  • Ayala Center - 7 min walk - 0.4 miles
  • Cebu Business Park - 10 min walk - 0.6 miles
  • Waterfront Cebu City Casino - 10 min walk - 0.6 miles
  • Osmeña Fountain Circle - 2 min drive - 1.2 miles
  • SM City Cebu - 3 min drive - 1.2 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 39 min drive

Restaurants

  • Starbucks - BPI Corporate Center Branch
  • ‪Sinangag Station - ‬1 min walk
  • ‪Eat Fresh - ‬4 min walk
  • ‪Cole's Cansi - ‬1 min walk
  • ‪Red House Taiwan Shabu-Shabu - ‬1 min walk

About this property

Diamond Suites and Residences

3-star hotel near SM City Cebu, connected to a shopping center
Diamond Suites and Residences offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. The business-friendly Diamond Suites and Residences also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cebu City hotel.

  • 1 building
  • 102 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2010
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Diamond Suites and Residences offers 102 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Similar properties

Reception

Quest Hotel & Conference Center

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,012 reviews
$51 nightly
The price is $57
Sep 2 - Sep 3
Total with taxes and fees
Quest Hotel & Conference Center

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: PHP 550 for adults and PHP 275 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: PHP 1000
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 1000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Diamond Suites and Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1200.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately PHP 550 for adults and PHP 275 for children
  • Airport shuttle fee: PHP 1350 per vehicle (one way)
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-out fee: PHP 1000 (subject to availability)
  • Rollaway bed fee: PHP 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Diamond Suites
Diamond Suites Cebu
Diamond Suites Hotel
Diamond Suites Hotel Cebu
Diamond Suites & Residences Cebu Island/Cebu City
Diamond Suites & Residences Hotel Cebu City
Diamond Suites And Residences
Diamond Suites Residences

Frequently asked questions

How close is Diamond Suites and Residences to the airport?

Diamond Suites and Residences is 7.8 mi (39-min drive) away from the Mactan - Cebu Intl. Airport (CEB) airport, the closest popular airport to the property.

Does Diamond Suites and Residences have an airport shuttle?

Diamond Suites and Residences offers an airport shuttle 24 hours a day, on request, for a charge of PHP 1350 per vehicle, one way.

Does Diamond Suites and Residences offer free breakfast?

Free breakfast isn’t provided at Diamond Suites and Residences, but to-go breakfast is offered for a fee of PHP 550 for adults and PHP 275 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Diamond Suites and Residences?

No, there is no casino at this hotel, but Waterfront Cebu City Casino (13-min walk) is nearby.

What time is check-in at Diamond Suites and Residences?

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM. Early check-in costs PHP 1000 (subject to availability).

Is there free parking at Diamond Suites and Residences?

This hotel offers free self parking.

Does Diamond Suites and Residences have a pool?

Diamond Suites and Residences features an outdoor pool.

Does Diamond Suites and Residences have a restaurant?

Yes, there is a restaurant on site.

Does Diamond Suites and Residences have a spa?

There are no spa services available at this hotel.

How close is Diamond Suites and Residences to downtown Cebu City?

Diamond Suites and Residences is 0.9 mi away from Cebu City.

Diamond Suites and Residences Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 88 out of 452 reviews
Rating 8 - Good. 184 out of 452 reviews
Rating 6 - Okay. 122 out of 452 reviews
Rating 4 - Poor. 38 out of 452 reviews
Rating 2 - Terrible. 20 out of 452 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Aress

Traveled with group
Liked: Staff & service, room comfort

Close to everything

The cons were TV didn’t work, had to pay for a towel they said u damaged but disagreed, and room condition wasn’t the best. Overall value for where you’re at is great. Good: free parking (first come), daily room cleaning, breakfast . Across the street from Ayala . My recommendation is don’t put towels on the floor like they request for dirty towels, they might get stained by the rough condition on the floor. Will use again if they welcome me
Stayed 6 nights in Feb 2025

10/10 Excellent

RAY AN MARGARET, CLIFTON

Liked: Cleanliness, staff & service, property conditions & facilities
:-)
Stayed 1 night in Jan 2025

6/10 Okay

Angel

Stayed 2 nights in Dec 2024

8/10 Good

Anna Lou

Traveled with partner
The are is close to the shopping center
Stayed 3 nights in Sep 2024

4/10 Poor

Leonora

Disliked: Cleanliness, property conditions & facilities
Not good place for longer stay.
Stayed 16 nights in Jul 2024

2/10 Terrible

Rochele elro

Disliked: Cleanliness, property conditions & facilities
Gosh there comfort room is so bad
Stayed 2 nights in Jul 2024

6/10 Okay

James

Traveled with family
Liked: Staff & service
The bar was not properly stocked.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have a very good stay at the hotel..very hospitality staff,clean rooms and big as I imagine over all is a double thumbs up for me..thank you for the staff ang security person..
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is dated. Aircon is windowtype and a bit noisy. Price was good if you are looking for affordable stay.
Stayed 2 nights in May 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diamond Review

Great Ayala location, larger than average comfortable room and family loved the breakfast...we will stay again the next time in town.
Stayed 1 night in May 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Willis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at Diamond Suites numerous times and have always enjoyed. Rooms are nice and the staff is fabulous. Dining is 5 star with a variety of choices.
Stayed 1 night in Jan 2024

10/10 Excellent

MA VICTORIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating staff, helpful & friendly.
Stayed 1 night in Dec 2023

8/10 Good

Ronald

Service
Stayed 21 nights in Aug 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have been cleaner. Fan in bathroom did not work. Overall not happy with our stay. Less than minimum standards.
Stayed 1 night in Aug 2023

2/10 Terrible

Marie Gretchen, Toronto

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked with family with 2 small children. Staff was good at the front desk when we came in. However when we got out of the elevator to our room, there was a certain smell you could notice already. It was ok for us adults considering the building is old. Once we got in the room, the smell just got worse. Moldy, old wood, dusty smell combined. AC released dusty smell as well. We had to open the windows but ddnt help. Dim lighting like a dungeon. Booked for 4nights and we thought maybe we could stay for a night as we were tired from a long flight and probably the smell would go away. But to our surprise when we opened the bathroom, the smell and dust just got so much worse. The towels folded were dusty, stinky and a little wet (non negotiable!). As a person in uniform, I know my husband would be ok with some discomfort or untidiness but even him could not take it anymore. Kids and I just started coughing. This is our 12th hotel since we came in the Philippines and first time we experienced such a disgusting place. Photos were deceiving. Would have been nice, location wise, as it was walking distance to Ayala. But we did not want to ruin our last days of stay in the Phils. It was cheap. But you could also get same price with other hotels that have better condition. We checked out after over an hour in that room. Told the staff of our experience and he was kind enough to offer alternative room but we prefered to just stay where we know its clean and more comfortable.
Stayed 4 nights in Aug 2023

4/10 Poor

Ariel

Traveled with family
Disliked: Staff & service
The front staff wasnt too accomodating and interested in helping us out with dining references when asked aside from referring to their own restaurant. I also asked if they have a free shuttle from hotel to airport but was told it is busy and instead recommended hiring their contact and pay $2000 for van that would take us to the airport. The bathroom floor had water leaking from somewhere. It was always soaked whenever we come back from our tours.
Stayed 3 nights in Jul 2023

8/10 Good

Caridad Sonia Jane

Stayed 1 night in Aug 2022

8/10 Good

Lurelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s fine
Stayed 2 nights in Jul 2022

10/10 Excellent

Weneline

Stayed 1 night in Jun 2022

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay. but no cable tv during the day of stay
Stayed 1 night in May 2022

4/10 Poor

Brigido

Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Mar 2020

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booked because of price and Pool

Was not informed pool was under repair. One reason I booked here
Stayed 4 nights in Feb 2020

4/10 Poor

Stephen, Manila

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This probably one of the worst hotels I have stayed in for a long time and I have stayed in many hundreds. This hotel is trying to be something it is clearly not. The staff are clearly trying to operate around poor management instructions and policies, and most of their income would be generated I guess around functions. 1. Poor wifi signals throughout the building - a quick internet search shows this has been a common complaint, but clearly no one has done anything about it. 2. Hardly any water pressure through the shower 3. No hot water 4. Demand for a high security deposit on arrival, though room paid in full in advance 5. No phone in room 6. Demands to pay for any additional complimentary water - multiple times they were asking for 20 peso. 7. Room service food closes at 9:30pm, though this is not published anywhere. 8. Tired and dirty public areas, but rooms are clean 9. Staff trying their best. 10. This place is more like and should be branded, rather then ‘Diamond’ to ‘Bronze suites and residences’
Stayed 2 nights in Feb 2020