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Crown Regency Hotel and Towers

4.0 star property
4-star spa hotel near Ayala Center

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Photo gallery for Crown Regency Hotel and Towers

Indoor pool, sun loungers
Exterior
Premium bedding, in-room safe, free WiFi, bed sheets
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Sauna, steam room, body treatments, body scrubs, facials

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu City, Cebu, 6000
  • Place, Robinsons Plaza
    ‪2 min walk‬
  • Place, Osmeña Fountain Circle
    ‪3 min walk‬
  • Place, Mango Square
    ‪7 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Deluxe Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Deluxe Suite (2 Bedroom)

  • Sleeps 3
  • Free WiFi

View all photos for Crown Regency Suite (1 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (1 Bedroom)

  • Sleeps 2
  • Free WiFi

View all photos for Executive Corner Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (2 Bedroom)

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Loft Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Loft Suite

  • Sleeps 2
  • Free WiFi

View all photos for Executive Deluxe Room (Studio)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Deluxe Room (Studio)

  • Sleeps 2
  • Free WiFi

Deluxe Parade View Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premier Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Premier Deluxe Room

  • Sleeps 2
  • Free WiFi

Deluxe Parade View Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Corner Suite (Studio)

Premium bedding, in-room safe, free WiFi, bed sheets

Executive Corner Suite (Studio)

  • Sleeps 2
  • Free WiFi

View all photos for Crown Regency Suite (2 Bedroom)

Premium bedding, in-room safe, free WiFi, bed sheets

Crown Regency Suite (2 Bedroom)

  • Sleeps 3
  • Free WiFi

View all photos for Junior Suite

Premium bedding, in-room safe, free WiFi, bed sheets

Junior Suite

  • Sleeps 2
  • Free WiFi

About the neighborhood

Cebu City

City center stay.Your stay at this Santa Cruz hotel places you within 3 miles (5 km) of Ayala Center and SM City Cebu. Robinsons Plaza and Osmeña Fountain Circle are also within half a mile (1 km).

What's nearby

  • Robinsons Plaza - 2 min walk - 0.1 miles
  • Osmeña Fountain Circle - 3 min walk - 0.2 miles
  • Chong Hua Hospital - 7 min walk - 0.4 miles
  • Mango Square - 7 min walk - 0.4 miles
  • Cebu Doctor's University Hospital - 10 min walk - 0.6 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 41 min drive

Restaurants

  • ‪Starbucks - Primeway Plaza Branch - ‬5 min walk
  • ‪Chowking - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Yellow Cab Pizza Co. - ‬5 min walk
  • ‪Silogan Ni Gian - ‬2 min walk

About this property

Crown Regency Hotel and Towers

4-star spa hotel near Ayala Center
Crown Regency Hotel and Towers offers its guests a full-service spa, an indoor pool, and a hot tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A children's pool, a nightclub, and a 24-hour fitness center are also featured at Crown Regency Hotel and Towers. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cebu City hotel.

  • 300 guestrooms or units
  • 38 levels
  • 4 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Crown Regency Hotel and Towers offers 300 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Premium cable television is provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 8:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 555 for adults and PHP 555 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Regency Hotel and Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 555 for adults and PHP 555 for children
  • Airport shuttle fee: PHP 1200 per vehicle (one way)
  • Rollaway bed fee: PHP 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency

Frequently asked questions

How close is Crown Regency Hotel and Towers to the airport?

Crown Regency Hotel and Towers is 9.1 mi (41-min drive) away from the Mactan - Cebu Intl. Airport (CEB) airport, the closest popular airport to the property.

Does Crown Regency Hotel and Towers have an airport shuttle?

Crown Regency Hotel and Towers offers an airport shuttle during limited hours, for a charge of PHP 1200 per vehicle, one way.

Does Crown Regency Hotel and Towers offer free breakfast?

Free breakfast isn’t provided at Crown Regency Hotel and Towers, but buffet breakfast is offered for a fee of PHP 555 for adults and PHP 555 for children. It's available every day from 6 AM to 10 AM.

Is there a casino at Crown Regency Hotel and Towers?

No, there is no casino at this hotel, but Waterfront Cebu City Casino (6-min drive) is nearby.

What time is check-in at Crown Regency Hotel and Towers?

Check-in begins at 2 PM.

Is there free parking at Crown Regency Hotel and Towers?

This hotel offers free self parking.

Does Crown Regency Hotel and Towers have a pool?

Crown Regency Hotel and Towers features an indoor pool and a children's pool.

Does Crown Regency Hotel and Towers have a restaurant?

There are 4 onsite restaurants, offering options like Chinese cuisine, brunch, and happy hour.

Does Crown Regency Hotel and Towers have a spa?

This hotel has a spa, which features massages, body treatments, and mani/pedis.

How close is Crown Regency Hotel and Towers to downtown Cebu City?

Crown Regency Hotel and Towers is 0.2 mi away from Cebu City.

Crown Regency Hotel and Towers Reviews

Reviews

6.4
Rating 10 - Excellent. 152 out of 1001 reviews
Rating 8 - Good. 290 out of 1001 reviews
Rating 6 - Okay. 227 out of 1001 reviews
Rating 4 - Poor. 201 out of 1001 reviews
Rating 2 - Terrible. 131 out of 1001 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

mary

Stayed 1 night in Jan 2026

6/10 Okay

Ryan

1st room had nonworking ref and toilet. Changed rooms and toilet still acted up a bit but we managed. Shower was good. Great location and price. Decent service.
Stayed 3 nights in Jan 2026

4/10 Poor

JAIME

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Shower, sink clogging up, floor not clean, refrigerator not cold Staffs are nice, always doing their best
Stayed 4 nights in Jan 2026

10/10 Excellent

Nevada

Liked: Cleanliness, staff & service, amenities
Booked the room for Sinulog. Perfect view of the parade from the 32nd and 9th floor (pool). Super easy to run down to the parade, wander around, and get awesome food. The room was very spacious, two full size beds. Very clean. Nice bath, no hot water…but not unusual in Cebu. Very clean and updated. The staff live up to Filipino standards: cheerful, helpful, and polite. Price was well worth it. I would highly recommend this hotel for any future guests, especially for Sinulog. Only snag was parking in the garage as there is a hotel and a casino. Staff not aware who could park where. That was easily remedied with the concierge desk.
Stayed 3 nights in Jan 2026

6/10 Okay

Jaime

Stayed 14 nights in Dec 2025

10/10 Excellent

John Voight

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice staff. Hoping for crown to be renovated and better like the old times
Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.. no complaints… very central to everything
Stayed 5 nights in Dec 2025

10/10 Excellent

Vanessa G

Stayed 2 nights in Dec 2025

10/10 Excellent

John Voight

Stayed 3 nights in Dec 2025

10/10 Excellent

Brigette Xin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff are very pleasant
Stayed 2 nights in Nov 2025

4/10 Poor

Peter

Traveled with family
Disliked: Staff & service
The staffs are lack of training.
Stayed 12 nights in Oct 2025

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mikey mae

Stayed 2 nights in Sep 2025

10/10 Excellent

Baseem

Stayed 1 night in Aug 2025

6/10 Okay

Dwayne

Liked: Staff & service

Time for remodeling!

Check-in procedure was very smooth. Passport copy, address & email info with a small deposit and voila! The staff members were very polite, friendly, and helpful. I was greeted with warm smiles and kind comments from the security staff and check-in crew. They have a crazy "no visitors" policy, and they charge you if you have guests after 10p. Not mentioned on the website. Hm The building is old and needs a little TLC. The reviews about the shower draining slow are true. Additionally, the sink in unit 2507 leaked water onto the floor when used. The A/C unit was cold enough to refrigerate food. (Not quite cold enough for ice cream though.) I attempted to order room service shortly after check-in (7:30p) only to find that they didn't have burgers or pizza available, but they are the prominent items displayed on their menus. Fortunately, there are several restaurants within walking distance. The bed was comfortable, but the 27" TV was quite small. There are wonderful unobstructed views from the 25th floor. This building has an observatory level that was closed during my stay. There is a casino located on the 3rd floor, and a pool and fitness center available for those interested. Transportation is available right outside the front door, but there are times when the grab taxis are not in the area and you have to keep trying, or use one of the local taxis stationed out front. Check-out is straightforward. Turn in your key, wait for room inspection, then receive your deposit.
Nice view!
27" TV
Mini-fridge w/ coffee maker.
Nice hot water available in the sink & shower.
Stayed 3 nights in Aug 2025

6/10 Okay

Mary

Traveled with family
Disliked: Property conditions & facilities, room comfort
This place use to be really nice. Now it looks haunted and old. At night the lobby is so dark like they are saving electricity. Rooms are okay. Clean, but old.
View of our room
Stayed 2 nights in Jul 2025

10/10 Excellent

Angela Asuncion

none
Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 7 nights here. Breakfast was very limited but ok. The room was very comfortable and AC was good. Outside windows were very dirty. Shower was lukewarm and never warmer. Bathroom sink got very hot water. Bathroom drain was very slow. House keeping was very good but not available on Sunday. I thought this hotel was a good value for what I paid.
Stayed 4 nights in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Misleading

The place was not as clean, the shower room floods every time we shower. They never inform us about the main swimming pool was under renovation when we booked it. The other swimming was pathetic and needed maintenance. Our stay was unpleasant.
Stayed 4 nights in Jun 2025

2/10 Terrible

Analisa

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We received a call in our room from the their staff and demanding for additional charges Php 7,500 for my siblings stayed few hours with us in the room from 3am to 7am. Toilet bowl won't flush and shower clogged. Pool was closed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, room comfort

pleasantly surprised nice place to stay!

Place was in a good location , walking distance to the mall .. Would be nicer with a pool more updated & a lil deeper for adults..Otherwise we enjoyed our stay there.. price was affordable . I'd prefer not to go beyond the 19th floor as a change in elevators is required for 20 & up
Stayed 2 nights in May 2025

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, the construction is your original high quality material that's hard to find nowadays - strong and solid. The room was quite spacious and enjoyed the awesome views from the upper levels. They have a fully fitted gym that was a pleasure to use as well as both indoor and outdoor swimming pools. Location is an easy 3mins walk away from Robertson Mall. Only major issue we had was the occasional cold showers and low water pressure we encountered from time to time.
Stayed 7 nights in Feb 2025

10/10 Excellent

Dayanara Jones

Liked: Staff & service
Stayed 3 nights in Feb 2025

2/10 Terrible

Faith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No water, toilet disgusting and sink bowl the water is block,dangerous fire exit its been blocked, tv no remote control even i request, swimming pool its dirty and smell urine and no light...
Stayed 3 nights in Jan 2025