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Best Western Downtown Phoenix

Property class: 2.5
Hotel near Phoenix Convention Center in Phoenix

Choose dates to view prices

Photo gallery for Best Western Downtown Phoenix

A pool area with lounge chairs and a hot tub, surrounded by a fence and a building with multiple windows.
A Best Western hotel with a covered parking area and a fountain.
A hotel kitchen with a self-service breakfast bar, including a coffee machine, fruit bowl, and various food containers.
A spacious lobby with a marble floor, a reception desk with a cityscape mural, and a large chandelier.
A spacious living area with a fireplace, a sofa, and a patterned armchair. There is a view of a cityscape through large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
620 N 6th St, Phoenix, AZ, 85004
  • Place, Arizona Center
    ‪3 min walk‬
  • Place, Arizona State University - Downtown Phoenix
    ‪3 min walk‬
  • Place, Phoenix Convention Center
    ‪7 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for King Room

In-room safe, desk, laptop workspace, blackout drapes

King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a chair, a television, and two framed pictures on the wall.

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed, Nonsmoking, Chair

A hotel room with a large bed, bedside tables, a desk, and a television.

1 King Bed, Nonsmoking, Chair

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with a chair, a television, and two framed pictures on the wall.

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(11 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a desk, a lamp, and a window with red curtains.

Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(8 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and two framed pictures on the wall.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(125 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

A hotel room with two beds, a desk, a lamp, and a window with red curtains.

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(29 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a chair, a television, and two framed pictures on the wall.

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(11 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a red curtain.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(93 reviews)
  • 364 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a large bed, two bedside tables, a chair, and two wall-mounted lamps.

Suite, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(13 reviews)
  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and a window with curtains.

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 429 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Phoenix

Downtown Phoenix stay.Within a 15-minute walk of this Downtown Phoenix hotel, you'll find Phoenix Convention Center and Chase Field. Arizona Center and Arizona State University - Downtown Phoenix are also within half a mile (1 km).

What's nearby

  • Arizona Center - 3 min walk - 0.2 miles
  • Arizona State University - Downtown Phoenix - 3 min walk - 0.2 miles
  • Phoenix Convention Center - 7 min walk - 0.4 miles
  • Chase Field - 14 min walk - 0.8 miles
  • Mortgage Matchup Center - 14 min walk - 0.8 miles

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 14 min drive

Restaurants

  • ‪Cobra Arcade - ‬7 min walk
  • ‪Cheba Hut Toasted Subs - ‬6 min walk
  • ‪Arizona Wilderness DTPHX - ‬9 min walk
  • ‪Taco Boys - ‬8 min walk
  • ‪Peixoto - ‬5 min walk

About this property

Best Western Downtown Phoenix

Hotel near Phoenix Convention Center in Phoenix
Best Western Downtown Phoenix offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A terrace, multilingual staff, and coffee/tea in a common area are also featured at Best Western Downtown Phoenix. For a fee, parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 90 guestrooms or units
  • 3 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Best Western Downtown Phoenix offers 90 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express & Suites Phoenix Dwtn - State Capitol by IHG
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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, 1,007 reviews
$109 nightly
The price is $123
Aug 21 - Aug 22
Total with taxes and fees
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Property amenities

Family friendly

  • Dining table
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Downtown Phoenix.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Frequently asked questions

How close is Best Western Downtown Phoenix to the airport?

Best Western Downtown Phoenix is 6.3 mi (14-min drive) away from the Phoenix Sky Harbor Intl. Airport (PHX) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Downtown Phoenix?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Best Western Downtown Phoenix on Aug 30, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Downtown Phoenix have an airport shuttle?

Airport shuttle services are not available at Best Western Downtown Phoenix.

Does Best Western Downtown Phoenix offer free breakfast?

Best Western Downtown Phoenix offers free buffet breakfast on weekdays between 6:00 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Best Western Downtown Phoenix?

No, there is no casino at this hotel, but Casino Arizona (17-min drive) and Vee Quiva Casino (21-min drive) are nearby.

What time is check-in at Best Western Downtown Phoenix?

Check-in begins at 3:00 PM.

Is there free parking at Best Western Downtown Phoenix?

Free parking is not available at this hotel. Self parking is available for USD 18 per day.

Does Best Western Downtown Phoenix have a pool?

Best Western Downtown Phoenix features an outdoor pool.

Does Best Western Downtown Phoenix have a spa?

There are no spa services available at this hotel.

How close is Best Western Downtown Phoenix to downtown Phoenix?

Best Western Downtown Phoenix is 0.7 mi away from Phoenix.

Best Western Downtown Phoenix Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1148 reviews
Rating 8 - Good. 281 out of 1148 reviews
Rating 6 - Okay. 103 out of 1148 reviews
Rating 4 - Poor. 40 out of 1148 reviews
Rating 2 - Terrible. 48 out of 1148 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Staff were very friendly and kind. Breakfast was very fresh and lots of variety including drinks. Parking was convenient. Room very clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

bikash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to Stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast , staff super helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was amazing!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Lovely hotel!! Very friendly staff!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient parking.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay . . . great staff and good room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great super close to downtown the convention center and the baseball park
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and helpful.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay with two elementary age kids.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great people - Jennifer was great!
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really nice.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was ok but not free good breakfast
Stayed 2 nights in May 2026
Verified review

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the final four tournament!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western in Downtown Phoenix was a great stay! The staff was very friendly and super helpful! The rooms were clean, spacious, and well kept. I would definitely come back to this hotel in the future !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great place to stay while visiting Phoenix for the first time! The staff was very was very friendly and helpful! The property offer many amenities like a grab and go kiosk, pool with towels readily available, and breakfast buffet in the morning! Over it was a lovely stay!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Judi

Liked: Staff & service, property conditions & facilities
Breakfast ok. Parking just fine.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff friendly.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the beds are too high but was comfortable.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in downtown Phoenix. Although parking is an extra cost, the location and ease of getting around make this hotel a good choice if you are attending sporting events or concerts in downtown.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was nice, breakfast was amazing one of the best I have seen for a hotel. However was not aware of the $18/ per day parking charge or $100 security deposit.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The gale at the front desk was really helpful with restaurant options near by. I would stay there again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just 4 or 5 blocks from the convention center. Great stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good. The beds were comfortable and the rooms quiet. And the location was very close to the airport.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and staff was was so friendly and accommodating! Recommend
Stayed 1 night in Apr 2026

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