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"Check in/out was easy & fast. Lobby had a nice set up with plenty of TVs, places to sit and hangout, and a pool table. No coffee makers in the rooms, ... " More

By a verified traveler on Mon 31 Jan 2022

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Hotel Description

Hotel perfectly located for exploring Cartersville

Heart of Cartersville

Within 3 miles (5 km) of this Cartersville hotel, you'll find Cartersville Medical Center and Bartow History Museum. Also, Booth Western Art Museum is within 3 miles (5 km) and Rose Lawn Museum is within 6 miles (10 km).

Outdoor pool

An outdoor pool is featured at this hotel, along with free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$78* Per night/room Sep 6 - Sep 7

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru By Hilton Cartersville, GA ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru By Hilton Cartersville, GA

Couples (1) Family (1)
4 out of 5
Check in/out was easy & fast. Lobby had a nice set up with plenty of TVs, places to sit and hangout, and a pool table. No coffee makers in the rooms, but it had a small refrigerator.

Posted by , from Fort Wayne on Jan 31, 2022

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Comment from Hotel Management

May 5, 2022 by Tiah

Thank you so much Blanca. We are pleased to hear that you enjoyed your stay. We have coffee and a variety of teas available 24/7 in the lobby. Be sure to check it out during your next stay. Thank you again for choosing TRU.

1 out of 5
We had a miserable night. A room of unsupervised teenagers were in the room above jumping off beds, and yelling, til past 1 am !!!!!!! There were many complaints but the noise continued. The rooms are not carpeted so all noises are amplified!! Hilton quality has certainly declined.

Posted by , from Baileys harbor on Nov 21, 2021

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About the Tru By Hilton Cartersville, GA

Location 25 Overlook Parkway, Cartersville, GA 30121

Property Features

Business amenities include a 24-hour business center and coworking spaces. Tru By Hilton Cartersville, GA also features an outdoor pool and an elevator. Self parking is free. Smoking is allowed in designated areas at this Cartersville hotel.

  • 1 building
  • 174 guestrooms or units
  • 4 levels
  • Built in 2021
  • Business center (24 hours)
  • Front desk (24 hours)
  • Elevator
  • Smoking in designated areas

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru By Hilton Cartersville, GA offers 174 accommodations. Bathrooms include bathtubs. Housekeeping is provided daily.

  • Bathtub
  • Housekeeping (daily)
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Swimming nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru By Hilton Cartersville, GA Hotel
  • Tru By Hilton Cartersville, GA Cartersville
  • Tru By Hilton Cartersville, GA Hotel Cartersville

You should know

  • The seasonal pool will open May 01 and close August 31.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.