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Callaway Resort & Gardens

3.5-star property
4500 Southern Pine Drive, Pine Mountain, GA 1-855-201-7819
3.9 out of 5
Good!
See all 29 travelocity Reviews

"The cell reception was not acceptable. Some of the restaurant staff gave off a perception they did not want to be there. " More

By a verified traveler on Tue 22 Feb 2022

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Hotel Description

Family-friendly beach resort with 5 restaurants

In Pine Mountain

At this Pine Mountain resort, you'll be within half a mile (1 km) of Franklin Delano Roosevelt State Park and 3 miles (5 km) of Callaway Gardens Robin Lake Beach. Also, Chipley Historical Center is within 3 miles (5 km) and Butts Mill Farm is within 6 miles (10 km).

36-hole golf course

This smoke-free resort features a golf course, a full-service spa, and 5 restaurants. Bring the family and enjoy the mini golf, playground, and kid-friendly dining. Enjoy the 10 outdoor tennis courts and perks like free self parking and free WiFi.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$191* Per night/room Jul 31 - Aug 1

Deluxe Room, Multiple Beds

Bed Count 4 Queen Beds Maximum Occupancy 8 Max

Standard Suite, Multiple Beds

Bed Count 4 Queen Beds Maximum Occupancy 8 Max

Standard Room, 2 Double Beds (Inn Double Queen)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Suite, Multiple Beds

Bed Count 6 Queen Beds Maximum Occupancy 12 Max

Deluxe Room, Multiple Beds

Bed Count 6 Queen Beds Maximum Occupancy 12 Max

Callaway Resort & Gardens ratings based on 29 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Callaway Resort & Gardens

Everyone (18) Couples (4) Family (3)
3 out of 5
The cell reception was not acceptable. Some of the restaurant staff gave off a perception they did not want to be there.

Posted by on Feb 22, 2022

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Comment from Hotel Management

Feb 25, 2022 by anged

Thank you for your feedback. We apologize your stay was less than expected. Your comments regarding the internet reception and your interaction with the restaurant staff will presented at our weekly Senior Leadership Meeting to make action plans to ensure another guest experience like this is not repeated. We hope that you will return to see improvements and to make lasting memories.

5 out of 5
This was my first time at calloway and I enjoyed myself to the fullest and the staff was great, can't wait to go back.

Posted by on Dec 29, 2019

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4 out of 5
The Villa is just older. The bath water was cold. I took a medium hot bath and my daughter bath water was cold. The heat in 1171 was hot( good) it blew cold air all night in 1172 no matter what the heat was on and it was cold. We didn’t spend much tome in the cabin so it was fine. Everyone was super friendly and we loved the lights.

Posted by on Dec 7, 2019

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5 out of 5

Posted by on Oct 14, 2019

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3 out of 5
The room was okay. The checkin was good. I don’t like that the breakfast doesn’t open until 7:30 and there is nothing else around. Also $10 for a cold breakfast is not reasonable. A resort should have much better dining options

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 28, 2019 by Tom S

Thank you for your comments. We appreciate your observations as we use them to improve our services and facilities. We hope to see you again in the future. Yours truly, Tom Shaver Resort Manager

4 out of 5

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 28, 2019 by Tom S

Thanks for staying with us. We hope you will return to Callaway Resort & Gardens in the near future.

5 out of 5
I like that they have a shuttle bus to take you around on the property.

Posted by , from Atlanta on Aug 18, 2019

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Comment from Hotel Management

Aug 28, 2019 by Tom S

We are happy to see that you enjoyed your stay. we hope you can return for our Fantasy In Lights attraction this winter.

4 out of 5

Posted by on Aug 9, 2019

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Comment from Hotel Management

Sep 23, 2019 by Tom Shaver, Resort Manager

Thank you for staying with us. We appreciate your business and hope to see you again in the future.

5 out of 5
Staff was particularly friendly and helpful. Maid and handyman went way out of their way to solve two problems for me.

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 22, 2019 by PR at Callaway

Thanks so much for your review! We appreciate your positive feedback and will pass your sentiments onto our team. Come back soon.

5 out of 5
It was a gorgeous property and lovely rooms! We will be back!

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 29, 2019 by PR

Thanks so much for taking the time to write this review. We appreciate your feedback.

About the Callaway Resort & Gardens

Location 4500 Southern Pine Drive, Pine Mountain, GA 31811

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Callaway Resort & Gardens offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An outdoor pool, a 24-hour fitness center, and spa services are also featured at the family-friendly Callaway Resort & Gardens. Self parking is free. This 3.5-star Pine Mountain resort is smoke free.

  • 1 building
  • 684 guestrooms or units
  • 3 levels
  • 5 dining venues
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 10
  • Laundry facilities
  • Playground on site
  • Miniature golf on site
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Callaway Resort & Gardens offers 684 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pine Mountain resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy full breakfast for a fee.

Plant Room - This family restaurant serves breakfast only.

Country Kitchen - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Gardens Restaurant - This restaurant serves dinner only. Reservations are required. Open select days.

Room service is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 10 outdoor tennis courts. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Golf driving range on site
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Hiking/biking trails on site
  • Canoe on site
  • Volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Mountain biking on site
  • Ziplining on site
  • Horse riding nearby
  • Playground on site
  • Racquetball/squash on site
  • Rowing or canoeing on site
  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 200 per pet, per stay
  • Maximum 2 per room (weight limit: 70 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40 per accommodation, per night

The resort fee includes:

  • Internet access
  • In-room bottled water
  • Concierge service
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18.00 for adults and USD 8.5 for children (approximately)
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Callaway Resort Gardens Pine Mountain
  • Callaway Gardens Inn
  • Callaway Gardens Inn Pine Mountain
  • Callaway Gardens Pine Mountain
  • Callaway Gardens Georgia
  • Callaway Gardens Hotel Pine Mountain
  • Callaway Resort Pine Mountain
  • Callaway Gardens Hotel
  • Callaway Resort Gardens
  • Callaway Gardens
  • Mountain Creek Inn Cottages Villas at Callaway Gardens
  • Callaway & Gardens
  • Callaway Resort & Gardens Resort
  • Callaway Resort & Gardens Pine Mountain
  • Callaway Resort & Gardens Resort Pine Mountain

You should know

  • The seasonal pool will open in March and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.