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4.3 out of 5

"Staff was unfriendly except for check in they where nice. " More

By a verified traveler on Sun 29 Dec 2019

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$110* Per night/room Aug 16 - Aug 17

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

King studio suite e

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Study)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Hotel perfectly located for exploring Carlsbad

City center stay

Within 3 miles (5 km) of this Carlsbad hotel, you'll find Carlsbad Museum & Art Center and Lake Carlsbad Recreation Area. Riverwalk Recreation Center and Lamont Street Park are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free wired Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 85 guestrooms also offer free wired Internet and TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Hampton Inn & Suites Carlsbad ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Carlsbad

Everyone (1) Family (2)
3 out of 5
Staff was unfriendly except for check in they where nice.

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 8, 2020 by Debra

Thank you for your feedback. We are truly sorry to hear that any of our staff was rude. We strive to make each stay as pleasant and comfortable as possible.

5 out of 5
Liked the cleanliness and comfortable beds. Concerned that its getting pricey.

Posted by on Jul 22, 2019

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5 out of 5

Posted by , from Phoenix, az on Jul 7, 2019

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4 out of 5
Hard to see from the road because there is not sign on the road letting you know where to turn....

Posted by on Mar 18, 2019

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2 out of 5
During Check-in the evening of the 15th the female who checked me in said I had used "Expedia" and she could not put my Hilton Honors number in. Tried to tell her I used Travelocity as I usually do but she would not help me and insisted that I used Expedia. Last time I use the Hilton System! Others treat you better.

Posted by on Mar 16, 2019

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5 out of 5
Nice people! Good breakfast! Rooms nice but would have liked a window we could see out of. Ours was behind a wall and covered over with a white coating but room was spacious and clean. Pool and jacuzzi were nice too.

Posted by on Dec 30, 2018

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5 out of 5

No bats in this cave!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
GREAT Hotel!!! Very clean and quiet!! Highly recommend to anyone! Whenever we return to Carlsbad this will be one of our first choices!

Posted by , from Las Cruces, NM, USA on Jul 6, 2012

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5 out of 5

Great place to stay when visiting Carlsbad Caverns.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Rooms were big, clean, and quiet. Bed was really comfortable. Free breakfast had a great selection. Best one in comparison to a number of hotels we have stayed in. Staff were very accomodating, and friendly. Chili's restaurant right next door.

Posted by , from Lake Oswego, OR on Apr 12, 2011

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About the Hampton Inn & Suites Carlsbad

Location 120 Esperanza circle, Carlsbad, NM 88220

Property Features

Hampton Inn & Suites Carlsbad offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available. Event space at this hotel measures 324 square feet (29 square meters). The business-friendly Hampton Inn & Suites Carlsbad also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Carlsbad hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • 324 sq ft of conference space
  • 29 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Carlsbad, NM (CNM-Cavern City Air Terminal) (6.6 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Carlsbad offers 85 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. This Carlsbad hotel provides complimentary wired Internet access. Satellite television is provided. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15.00 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available for breakfast

Each guestroom is kept vacant for a minimum of 24 hours between bookings

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlsbad Hampton Inn
  • Hampton Inn Carlsbad
  • Hampton Inn Hotel Carlsbad
  • Hampton Hotel Carlsbad
  • Hampton Inn Carlsbad Hotel
  • Hampton Inn Suites Carlsbad
  • Hampton Inn & Suites Carlsbad Hotel
  • Hampton Inn & Suites Carlsbad Carlsbad
  • Hampton Inn & Suites Carlsbad Hotel Carlsbad

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.