Enter dates to see availability

Hotel Description

4.5-star luxury resort near Tortuga Beach

Cancun retreat

A stay at this Zona Hotelera resort places you steps from Cancun Convention Center and a 5-minute walk from Caracol Beach. Forum Beach and Delphinus Dreams are also within half a mile (1 km).

Luxury amenities

This smoke-free resort features a full-service spa, a marina, and 5 restaurants. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and airport shuttle. Enjoy the 2 outdoor pools and get free valet parking.

Jetted tubs, free WiFi

The 602 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include free minibar items, jetted bathtubs, and LED TVs with cable channels.

Junior Suite, 2 Double Beds, Non Smoking, Oceanfront (U Club)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$431 per night

Suite, 1 King Bed, Non Smoking, Oceanfront (U Club Master)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking, Oceanfront (U Club)

Bed Count 1 King Bed Maximum Occupancy 4 Max

U by Grand Fiesta Americana - All Inclusive ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for U by Grand Fiesta Americana - All Inclusive

Everyone (2)
5 out of 5

Posted by on Jul 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 11, 2019 by Edgar Novelo

We're overjoyed you rated us five stars. We look forward to hosting you again!

5 out of 5
amazing loved everything about it.. looking forward to next visit.

Posted by on Jun 24, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 24, 2019 by Edgar Novelo

Thank you so much for your kind message We are happy to hear all worked great during your stay, We look forward to your next visit, as you mentioned.

5 out of 5
Hotel management: Please pass my sincere "thank you" to your hardworking staff. I had an amazing stay at the hotel, it was the best experience among the luxury hotels I ever had internationally. I especially appreciated the marina staff for coming by in a jet ski to check on me while I was paddle boarding and kayaking solo in the strong wind. A couple staff even went above and beyond to get out in a jet ski to take some photos and videos for me on my last day for memory. The manager and chef at La Joya did an amazing job for the special effect/chef tasting dinner. For the travelers: I highly recommend the Mexican restaurant La Joya in the lobby. They have a live Mexican band going around the tables singing 6 nights a week at 8:15pm. The lead singer sang the best 'Bésame Mucho' I had ever heard, combining the trio violins and six other musical instruments, you would feel like you were at the Met in NYC for a few minutes. I rarely take the time to write on-line reviews, however this hotel staff and management deserve my honest opinions. I feel passionate about expressing my appreciation of their hard work.

Posted by , from Boston, us on Feb 25, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 4, 2019 by Edgar Novelo

Thank you for taking the time to comment on your experience at Ú by Grand Fiesta Americana. We are happy to learn that we met your expectation on service provided by the marina staff. Allow me to mention, I ´ve shared your review with them. I am also happy to read that you really enjoyed La Joya Restaurant - our Mexican jewel eatery! We're always happy to hear that our guests have enjoyed our "haute Mexican cuisine". Our staff is committed to making sure that the Mexican adage: "Mi casa es su casa," (My home is your home) is fulfilled throughout our resort. We look forward to welcoming you again the next time you're in Cancun!

5 out of 5

Posted by on Feb 25, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2019 by Edgar Novelo

Thank you for your five-star rating! We look forward to welcoming you back in the not so far future!

About the U by Grand Fiesta Americana - All Inclusive

Location Blvd. Kukulcan km 9.5, Cancun, QROO 77500

All-inclusive Details

All-inclusive room rates at U by Grand Fiesta Americana - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at U by Grand Fiesta Americana - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of U by Grand Fiesta Americana - All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 4 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A children's pool, a fitness center, and spa services are also featured at the luxury U by Grand Fiesta Americana - All Inclusive. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 4.5-star Cancun resort is smoke free.

  • 602 guestrooms or units
  • 5 dining venues
  • 3 swim-up bars
  • 4 bars or lounges
  • Bar by the pool
  • Manager's reception (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Separate living room
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (23.5 km / 14.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

U by Grand Fiesta Americana - All Inclusive offers 602 air-conditioned accommodations with iPod docking stations and free minibar items. These individually decorated and furnished accommodations have separate living rooms. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch LED televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Living room
  • Memory foam beds
  • Jetted tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

The resort hosts a free manager's reception daily.

Le Basilic - Onsite fine-dining restaurant.

La Joya - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.

Viña del Mar - Onsite restaurant. Open select days.

Isla Contoy - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.

Coral Cafe - Onsite bistro. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Gem Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 4
  • Massages on beach
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 25.35 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1190 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • U Grand Fiesta Americana All Inclusive Resort Cancun
  • U Grand Fiesta Americana All Inclusive Resort
  • U Grand Fiesta Americana All Inclusive Cancun
  • U Grand Fiesta Americana All Inclusive
  • U Fiesta Americana Inclusive
  • U by Grand Fiesta Americana All Inclusive

You should know

  • U by Grand Fiesta Americana - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7 AM to 9 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Promotions

Added Benefits

Book a stay in any room or rate category and receive the following: VIP butler service; use of the penthouse Grand Club Lounge with panoramic views of the Caribbean, access to a private beach club area and poolside sundeck; unlimited access to the KidZ Club; exclusive concierge services; treats, canapés, coffee, and refreshments daily; gourmet dining for all meals, including premium beverages at all resort restaurants and bars (includes sparkling wine breakfast buffet, 5-diamond dining and 24-hour room service); the table at La Joya, New Interactive Video-Mapping Digital Display takes guests on a historic Mexican journey via an 8-course gourmet meal complete with specialty drink pairings (once per stay); use of the penthouse U VIP Lounge and U Beach Club & Sundeck; access to the 10-step Hydrotherapy Ritual at Gem Spa; use of non-motorized Marina equipment and wave-runners; International phone calls; use of fitness center; complimentary shuttle to luxury shopping malls (Tuesday, Thursday, and Saturday); sunrise yoga (Wednesday and Sunday); live classical music at sunset (Friday); 1 round-trip ferry ticket to Isla Mujeres (per adult, per stay); and minibar.


Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Fiesta Kids Offer

Book a stay in a rate plan displaying the “1 Free kids meal per child for 2 per stay” green tag now – December 19, 2019 for travel now – December 19, 2019 and up to 2 kids ages 12 and younger eat and play free.


Must book a rate plan displaying the “1 Free kids meal per child for 2 per stay” green tag to receive benefits. Full details provided at check-in. Children 12 and younger eat free when ordering from the children’s menu and dining with paying adults ordering from the regular menu. Limited to 2 children per room. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.