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4.7 out of 5

"Great beach. Very nice service. " More

By a verified traveler on Mon 17 May 2021

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Hotel Description

4-star beachfront resort near Delfines Beach

Beachside getaway

Your stay at this Zona Hotelera resort places you within 2 miles (3 km) of La Isla Shopping Mall and Aquaworld. Cancun Interactive Aquarium and Delfines Beach are also within 3 miles (5 km).

Full-service spa, terrace

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this resort. Bring the family and enjoy the children's club, children's pool, and playground. Relax with a drink at one of the 2 poolside bars and enjoy free perks like valet parking and WiFi in public areas.

Free Internet, microwaves

Guestrooms have 2 bedrooms and offer free WiFi and free wired Internet. Entertainment options include plasma TVs with cable channels and DVD players, while microwaves and coffee/tea makers provide the conveniences of home. Limited housekeeping is available.

One Bedroom Suite - Accommodation Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite - Accommodation Only

Bed Count 2 Full Beds Maximum Occupancy 2 Max

1 Bedroom Beachfront - Bed and Breakfast

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite Beachfront-Accommodation Only

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Two Bedroom Suite - Bed and Breakfast

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite Beachfront-Bed and Breakfast

Bed Count 2 Full Beds Maximum Occupancy 2 Max

The Royal Sands All Suites Resort & Spa ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Royal Sands All Suites Resort & Spa

Everyone (2) Family (1)
5 out of 5
Great beach. Very nice service.

Posted by on May 17, 2021

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4 out of 5

Posted by on Feb 20, 2021

Was this review helpful to you?
5 out of 5

Posted by on Feb 20, 2021

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About the The Royal Sands All Suites Resort & Spa

Location Cancun, QROO 77500

Property Features

The Royal Sands All Suites Resort & Spa offers its guests 2 outdoor swimming pools and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly The Royal Sands All Suites Resort & Spa. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cancun resort.

  • 1 guestroom or unit
  • 3 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Air-conditioned accommodations at The Royal Sands All Suites Resort & Spa are accessible via exterior corridors and offer DVD players and safes. 43-inch plasma televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • DVD player
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (weekdays only)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

La Veranda - Onsite family restaurant.

Hacienda Sisal - Onsite family restaurant. Open daily.

Char Hut - Onsite family restaurant. Open daily.

Sidelines Sports Bar - Onsite sports bar. Open daily.

The Royal Roast - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 25

Special check-in instructions:

Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests with bookings that include Saturday night may be required to change rooms once during their stay.

Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Royal Sands All Suites Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa and Mastercard; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. On-site PCR COVID-19 testing is available for a USD 100 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Onsite COVID-19 testing (PCR) is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Reservations are required for onsite COVID-19 testing
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Royal Sands Apartment Cancun
  • Royal Sands Apartment
  • Royal Sands Cancun
  • Apartment Royal Sands Cancun
  • Cancun Royal Sands Apartment
  • Apartment Royal Sands
  • Royal Sands
  • The Royal Sands Resort
  • The Royal Sands Suites & Spa
  • The Royal Sands All Suites Resort Spa
  • The Royal Sands All Suites Resort & Spa Resort
  • The Royal Sands All Suites Resort & Spa Cancun
  • The Royal Sands All Suites Resort & Spa Resort Cancun

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.