4.1 out of 5

"It was really nice. The hotel is huge, but super nice. The food in the restaurant they have in the hotel was great! Great service too!!! The mattress ... " More

By a verified traveler on Thu 14 Jun 2018

Enter dates to see availability

Hotel Description

3.5-star beach resort near Delfines Beach

In Cancun

With a stay at this Zona Hotelera resort, you'll be close to Maya Cancun Museum and Delfines Beach. Also nearby are El Rey Ruins and Aquaworld.

Family-friendly fun

This resort features a restaurant, an outdoor pool, and a swim-up bar. There's fun for all ages with a children's club and a playground, and free childcare is an added bonus. You'll appreciate the fitness center, bar/lounge, and snack bar/deli.

1 Bedroom Suite with Fully Equipped Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max
$169 per night

2 Bedroom Master Suite with Fully Equipped Kitchen

Bed Count 1 King Bed Maximum Occupancy 6 Max

Double Standard Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Suite, 1 Bedroom, Kitchenette, Beachfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Kitchenette, Beachfront

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Double Room, Beachfront

Bed Count 2 Full Beds Maximum Occupancy 2 Max

The Royal Caribbean - An All Suites Resort ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Royal Caribbean - An All Suites Resort

Everyone (13)
4 out of 5

Posted by on Jan 27, 2019

Was this review helpful to you?
2 out of 5
I don’t like time share hotels. They persuade us badly. It is very annoying.

Posted by on Jan 8, 2019

Was this review helpful to you?
2 out of 5
Their “Hotel” is NOT a hotel. This is a time share that was not advertised through Travelocity. We had to sit through a 90 min presentation .... which was really 3 hours. This completely wasted a day since we had to go to the 11:15 session. I came down to relax and sight see, not be pestered for hours on end about buying a $14,500.00 time share. Everyone was as nice and as accommodating as possible until they find out you said no to the $6000.00 deposit you are pressured into buying. They make you come to the presentation with a credit card and your passports. They refuse to give us our passports back when asked for, as we were saying no we are not interested. It went from 6k deposit. The at 4500.00 deposit to a 2500.00 deposit to. 350.00 deposit down to just a 50 dollar deposit. Each time we said no and asked for our passports back. They hold you hostage for hours knowing we can’t or WONT leave without our passports. After that, the entire staff tried to over charge on every charge, a minimum of 50.00. PLEASE check your bills. You will be told one price and when the bill comes it will be double or triple what a 10.00 burger is supposed to be. The bar tenders will say 2 drinks for price of 1? Who would say no to that? Sure let’s have a drink for free. BIG mistake, they charge you 2 drinks and 2 for free, even though you don’t get 4 drinks. Check your bill dilligently and keep all vouchers otherwise you will be out more money than you plannned for.

Posted by , from Virginia on Nov 24, 2018

Was this review helpful to you?
5 out of 5
Beautiful hotel right on the beach . The staff was great and very acocmodsnfing . A hospitality room is provided so at the end of the day when we checked out at 11 am we were able to shower and get dressed before our 9pm flight 👌

Posted by on Nov 24, 2018

Was this review helpful to you?
5 out of 5
Absolutely great place to stay and enjoy pools are great service is good and stuff is very kind and attentive definitely my choice every time I go to Cancun .. love it

Posted by , from El Paso TX on Sep 30, 2018

Was this review helpful to you?
5 out of 5
It was really nice. The hotel is huge, but super nice. The food in the restaurant they have in the hotel was great! Great service too!!! The mattress was not very comfortable, but for the rest, it is amazing, very centric, with a lot to do! I had to call several times to the reception, and the attention was A+. Really recommend this hotel!

Posted by on Jun 14, 2018

Was this review helpful to you?
5 out of 5

Great royal stay

Pros: Everything
Cons: The showers need a little bit of updates
Location: We went to xaret and xplor park also we didi a catamaran sailing we loved it
At first i had my doubts but i will stay here again for sure the saff is great rooms are pretty clean the pool is perfect wich the pool bar was open late but great service ohhh and the breakfast buffett is very worth it it was good they have pool towel service and snorkle and other equipment they will let you use for free

Posted by , from pasadena tx on Jul 1, 2017

Was this review helpful to you?
4 out of 5

huge resort, wide beachfront, big swimming pool

Pros: big swimming pool, wide beachfront, not too crowded, wonderful breakfast buffet, nice & helpful staffs, huge room w/ walk in closet, veranda where u c
Cons: more staffs but u also have to remember that this is a resort not really a hotel..
Location: it is just a few minutes away the La isla posada, waterpark w/c is just opposite the resort, Coco Bongo & all the other hotels
We arrived at 12midnight due to 6 hrs flight delay, there was no bellboy to help us carry our luggage,the instructions to get to our room was insufficient where we had to ask 2 people for directions(mind u, it is a huge resort w/ multiple buildings). There was no room service, so we had to hurry up to buy something to eat from their grocery store that was abt to close in 15mins. I thought the trip will be the worst ever for us but the following day, we tried their breakfast buffet & there was a spread of different food, eggs they cook to ur liking, pancakes of diff flavors cooked just for u, different juices(name it they probably have it), for the price it was worth it. You walk down the street & you can ride the bus to go to all the places, so we did not have to rent a car to get around. Although, the next 3 days it rained, overall, we enjoyed our vacation...

Posted by , from Los Angeles, CA on Jun 25, 2017

Was this review helpful to you?
5 out of 5

Excellent in all areas, and wonderful experience!

Pros: The location was great, and the cleanliness was the best!
Cons: Nothing.
Location: We had a good experience riding the public buses, they were very economical, and convenient to get around to all the locate shopping areas.
Our stay at the Royal Caribbean was one of the best experiences we have had in a long time. Everything was excellent. The ocean view room was great, the room was immaculately clean, every staff member was very friendly and helpful.

Posted by , from San Antonio, Texas on Jun 17, 2017

Was this review helpful to you?
3 out of 5

Margarita and Octavio in front desk were the best

Pros: The view is wonderful The beach too & clean, secure, marvelous ocean colors
Cons: Not all employees are kindly, housekeeping didn't clean the room all days.
Location: It isn't near activities, it's good to rest

Posted by on Oct 21, 2016

Was this review helpful to you?

About the The Royal Caribbean - An All Suites Resort

Location Blvd. Kukulcan, Km. 17, Lote 50, Cancun, QROO 77500

Property Features

The Royal Caribbean - An All Suites Resort offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Wired Internet is free in public spaces. Tour/ticket assistance, gift shops/newsstands, and coffee/tea in a common area are also featured at the family-friendly The Royal Caribbean - An All Suites Resort. You'll have access to the outdoor pool at a partner property. For a fee, parking is available. For a fee, the property may offer extended parking privileges after check-out.

  • 12 levels
  • 8 buildings
  • Built in 1988
  • Dining venue
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Express check-in
  • Express check-out
  • Tour and ticket information
  • Grocery service (free)
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Supervised childcare/activities (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in some public areas: WiFi (surcharge) , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.)
  • Parking: Self parking available for a surcharge

Room Amenities

Guest accommodations at The Royal Caribbean - An All Suites Resort feature phones.

  • Telephone

Food & Drink

For a fee, guests can enjoy breakfast daily from 8 AM to noon.

The Royal Caribbean - An All Suites Resort has a restaurant on site.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Playground on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Housekeeping is not available on Sundays and public holidays.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 1200 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Caribbean Cancun
  • Royal Caribbean Condo
  • Royal Caribbean Condo Cancun
  • Royal Caribbean All Suites Resort Cancun
  • Royal Caribbean All Suites Resort
  • Royal Caribbean All Suites Cancun
  • Royal Caribbean All Suites
  • Royal Caribbean Suites Cancun
  • The Royal Caribbean An All Suites Resort