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"Everything from the day we arrived was fabulous, the welcoming, the hotel the view, the staff. The we checked in on time, the room was so huge, big ki ... " More

By a verified traveler on Sun 28 Jul 2019

Hotel Description

3.5-star beach resort near Delfines Beach

In Cancun

A stay at this Zona Hotelera resort places you within half a mile (1 km) of Maya Cancun Museum and 2 miles (3 km) of Aquaworld. Delfines Beach and El Rey Ruins are also within 2 miles (3 km).

2 outdoor pools

This Art Deco resort features 2 outdoor pools, a fitness center, and a restaurant. There's fun for all ages with a children's club and a playground, and free childcare is an added bonus. Relax with a drink at the swim-up bar and enjoy perks like free self parking and free WiFi.

Free WiFi, flat-screen TVs

The 207 guestrooms offer free WiFi, flat-screen TVs, and safes. Showers and phones are also available.

Double Standard Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

2 Bedroom Master Suite with Fully Equipped Kitchen

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom, Kitchenette, Beachfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Kitchenette, Beachfront

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Standard Double Room, Beachfront

Bed Count 2 Full Beds Maximum Occupancy 2 Max

1 Bedroom Suite with Fully Equipped Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Royal Caribbean - An All Suites Resort ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Royal Caribbean - An All Suites Resort

Everyone (10) Couples (1) Family (3)
5 out of 5
Everything from the day we arrived was fabulous, the welcoming, the hotel the view, the staff. The we checked in on time, the room was so huge, big kitchen, 6 beds, 7 rooms, they gave us two suites and not one. Also because we have kids, they gave us a pool level room, easy act to kids and adults pool. Perfect WiFi and tv channels. Food is amazing and drinks unbelievable. Over all we stayed 6 days and it was real relaxing for all of us.

Posted by on Jul 28, 2019

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5 out of 5
May stay here was amazing, have never been to Cancun but we loved it here and this Hotel made it even better. Staff, cleanness and lobby all excellent.. We shall be returning here for sure in the near future.

Posted by on Jul 15, 2019

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1 out of 5
Horrible experience, do not waste your money, you will expense over $100 for food at day eating at the restaurant twice a day for 2 people. Better stay at the all inclusive hotel than this one.

Posted by on Jul 6, 2019

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5 out of 5
Great room service and friendly personnel and the ocean view is great

Posted by on Jun 25, 2019

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5 out of 5

Posted by on Apr 24, 2019

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1 out of 5

Posted by on Mar 27, 2019

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4 out of 5

Posted by on Jan 27, 2019

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2 out of 5
I don’t like time share hotels. They persuade us badly. It is very annoying.

Posted by on Jan 8, 2019

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2 out of 5
Their “Hotel” is NOT a hotel. This is a time share that was not advertised through Travelocity. We had to sit through a 90 min presentation .... which was really 3 hours. This completely wasted a day since we had to go to the 11:15 session. I came down to relax and sight see, not be pestered for hours on end about buying a $14,500.00 time share. Everyone was as nice and as accommodating as possible until they find out you said no to the $6000.00 deposit you are pressured into buying. They make you come to the presentation with a credit card and your passports. They refuse to give us our passports back when asked for, as we were saying no we are not interested. It went from 6k deposit. The at 4500.00 deposit to a 2500.00 deposit to. 350.00 deposit down to just a 50 dollar deposit. Each time we said no and asked for our passports back. They hold you hostage for hours knowing we can’t or WONT leave without our passports. After that, the entire staff tried to over charge on every charge, a minimum of 50.00. PLEASE check your bills. You will be told one price and when the bill comes it will be double or triple what a 10.00 burger is supposed to be. The bar tenders will say 2 drinks for price of 1? Who would say no to that? Sure let’s have a drink for free. BIG mistake, they charge you 2 drinks and 2 for free, even though you don’t get 4 drinks. Check your bill dilligently and keep all vouchers otherwise you will be out more money than you plannned for.

Posted by , from Virginia on Nov 24, 2018

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5 out of 5
Beautiful hotel right on the beach . The staff was great and very acocmodsnfing . A hospitality room is provided so at the end of the day when we checked out at 11 am we were able to shower and get dressed before our 9pm flight 👌

Posted by on Nov 24, 2018

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About the The Royal Caribbean - An All Suites Resort

Location Blvd. Kukulcan, Km. 17, Lote 50, Cancun, QROO 77500

Property Features

The Royal Caribbean - An All Suites Resort offers its guests 2 outdoor swimming pools and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi and wired Internet are free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly The Royal Caribbean - An All Suites Resort. You'll have access to the outdoor pool at a partner property. Free self parking is available. This 3.5-star Cancun resort is smoke free.

  • 207 guestrooms or units
  • 12 levels
  • 8 buildings
  • Built in 1988
  • Dining venue
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Supervised childcare/activities (free)
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Cancun Intl. Airport (CUN) (17.6 km / 10.9 mi)
  • Parking: Free self parking and extended parking

Room Amenities

The Royal Caribbean - An All Suites Resort offers 207 air-conditioned accommodations with safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

  • Flat-screen television
  • Shower
  • Safe
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 8 AM to noon.

The Royal Caribbean - An All Suites Resort has a restaurant on site.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Playground on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Housekeeping is not available on Sundays and public holidays.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14 for adults and USD 14 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Facilities fee: USD 2.5 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Caribbean Cancun
  • Royal Caribbean Condo
  • Royal Caribbean Condo Cancun
  • Royal Caribbean All Suites Resort Cancun
  • Royal Caribbean All Suites Resort
  • Royal Caribbean All Suites Cancun
  • Royal Caribbean All Suites
  • Royal Caribbean Suites Cancun
  • The Royal Caribbean An All Suites Resort
  • The Royal Caribbean An Suites
  • The Royal Caribbean - An All Suites Resort Resort
  • The Royal Caribbean - An All Suites Resort Cancun
  • The Royal Caribbean - An All Suites Resort Resort Cancun
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.