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Hotel Description

3-star hotel near Beto Avila Baseball Stadium

City center stay

You'll find Beto Avila Baseball Stadium and Plaza Las Americas within 3 miles (5 km) of this hotel. Puerto Cancun Marina Town Center is within 6 miles (10 km) and Langosta Beach is within 9 miles (15 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a swim-up bar. Enjoy the a rooftop terrace and perks like free self parking and free WiFi. A 24-hour business center, a terrace, and a snack bar/deli are also on offer.

Cable TV

The 79 guestrooms offer TVs with cable channels, along with rainfall showerheads and showers.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Quadruple Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the swim-up bar. You'll find a 24-hour business center on site. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Hacienda Madroño Cancun. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 79 guestrooms or units
  • Dining venue
  • Swim-up bar
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hacienda Madroño Cancun offers 79 air-conditioned accommodations with slippers. Each accommodation is individually decorated. Cable television is provided. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.

  • Separate bedroom
  • Television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Slippers
  • Air conditioning
  • Ensuite bathroom
  • Unique decor

Food & Drink

ARCADIA - Onsite family restaurant.

ARCADIA - Onsite restaurant. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hacienda Madroño Cancun

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 350 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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You should know

  • Hacienda Madroño Cancun offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access is available 24-hours a day.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.