"From the beginning the staff made us feel very welcome. My wife and I went with her two sisters and husbands. We usually relaxed by the pool and had a ... " More

By a verified traveler on Sun 25 Jun 2017

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Hotel Description

A luxury stay in Playa Mujeres awaits you at Secrets Playa Mujeres Golf & Spa Resort - All Inclusive. You'll be within a 5-minute walk of Punta Sam Ferry Terminal and 2.7 km (1.7 mi) from El Meco Archaeological Site. Highlights at this all-inclusive resort include 9 restaurants, 2 outdoor swimming pools, and a full-service spa.

Flat-screen TVs with satellite channels are featured in all 424 rooms, and you can enjoy free WiFi, furnished balconies or patios, and iPod docks. Minibars provide free refreshments, and 24-hour room service is also available. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like jetted tubs and rainfall showerheads. Additionally, DVD players, espresso makers, and free international calls are available.

A day of pampering at Secrets Spa by Pevonia can include deep-tissue massages, hot stone massages, body wraps, and body scrubs along with access to the sauna. The buffet restaurant, Market Cafe, serves international cuisine and is open for breakfast and lunch. With 2 poolside bars and 7 bars/lounges to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sun loungers, and enjoy the 4 spa tubs and golf course. Business amenities include 4 meeting rooms, a conference center, and a business center. Additionally, you'll find a nightclub, free WiFi in public areas, and a fitness center. There's also the convenience of free valet parking.

With a stay at this 4.5-star Playa Mujeres resort, you'll be 22 km (13.7 mi) from La Isla Shopping Mall and 27.6 km (17.1 mi) from El Rey Ruins.

Run of the House

Bed Count 2 Full Beds Maximum Occupancy 2 Max
$347 per night

Junior Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite 1 King Bed Swim - Out

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds, Swim- Out

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Secrets Playa Mujeres Golf & Spa Resort - All Inclusive ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Great vacation spot

From the beginning the staff made us feel very welcome. My wife and I went with her two sisters and husbands. We usually relaxed by the pool and had a great time. We enjoyed the staff that serviced us by the pool (Blanca always made sure we had fresh drinks). Definitely would recommend this place!!!

Posted by on Jun 25, 2017

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3 out of 5

Rain, Rain go away!

Pros: The staff, the spa...the hot tub. The food was good.
Cons: Be better prepared for rain and inclement weather.
Location: The Isla Mujeres was a nice visit. The casino was horrible. Small and no fun.
Unfortunately we had 3.5 days of rain on a 6 day vacation. The hotel appeared to not be equipped for so much rain and had flooding issues, leaks which caused a ceiling to come down in the Piano bar and also in the outer hallways in the hotel. Due to all the rain there were tons of mosquitoes. We all suffered many bad bites. The staff was great and tried to make the best of it.

Posted by , from PA on Jun 25, 2017

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2 out of 5

So much potential but...

Pros: beautiful beach and pool. Energetic and enthusiastic entertainment staff. Ocionia for breakfast. Mexican buffet and show on Sunday night. Athletes performing in rock circus show. Cons: Hard sell on time share preferred vacation packages annoying. Overpriced spa services even with coupons. Inconvenient location of lobby to rooms. Music in rock circus show too loud and screaming/singing male star out of tune. Took a long time to check in and an hour for luggage to get to room. Most food just so so. The schedule app the hotel website encourages guests to load on mobile phone to keep up with daily activities is not updated and is out of sync with actual schedule. It is a long walk to lobby from room and if your key is lost or messed up you have to go all the way to lobby unless you are a "preferred member". Often there was no shuttle near room but two shuttles sitting idly near lobby or vice versa.

Posted by , from Texas on Jun 12, 2017

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2 out of 5

dirty pillow cases

Pros: SPA.
Cons: Please wash the bedding.
need to wash the pillow cases!! First night there, there was makeup on the pillow cases! Housekeeping gave me new ones, and it was the same with makeup on it. The pillows smell like sweat!!!!!! They do not serve food at the pool!! (Dreams would, and much more enjoyable.) Food is just alright (everything was very salty. my parents have high blood pressure and high cholesterol, not for the old folks.) (Secrets the Vine would be more suitable, yummy) I would not recommend. The infinity pool is a fake. SPA service was excellent!

Posted by , from LA on Jun 8, 2017

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2 out of 5

ITS NO SECRET WONT GO BACK TO SECRETS

Pros: excluding the check in staff and the supervisor of concierge the staff was very nice.
Cons: the customers with issues should be top priority and to do some sensitivity training for the front desk check in and retrain the concierge supervisor.
Location: location is isolated but ok, nothing close by
arrived at hotel around 11:am was assisted by check in staff who was very unpleasant. she told us that our room would not be ready until 3:00 and that they didn't have a king for us. she told us that we would have to take double beds but she would upgrade us to a pool view. she said there might be one available the next day but no promises. Kept telling us that she upgraded us to a pool view. We were able to pay for upgrades but wasn't offered but the staff person acted like she was doing us a favor and actually we were the ones unknowing accommodating the hotel by giving up our king bed. check out time is a twelve so I didn't understand If we arrived at eleven why by three o'clock we couldn't have a king bed. I didn't go on vacation with my husband to sleep in a separate bed. On the third day we finally went to the concierge to inquire about our king bed and was told it would be the next day. the concierge supervisor was unprofessional (was at a desk beside us and didn't look up or acknowledge us but told the concierge it would be tomorrow, no apologizes at all). My husband asked for the head concierge's name and phone #, we called her and she moved us to a king bed after a few hours. We went on a excursion the next day and came back to find the air conditioner went out in the new room. After being in the sun all day you can imagine how that felt. it took the maintenance guy a couple of hours to fix it. We actually felt like they didn't want our business.

Posted by , from Texas on Apr 30, 2017

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Comment from Hotel Management

May 3, 2017 by Social Media Coordinator & Econcierge

We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay.

5 out of 5

Nice hotel and location, new and clean

Pros: Staff/service was wonderful
Cons: The bed was hard
Our stay was from 3/26 to 4/1 We arrived around 10 a and they provided us a room which was upgraded to preferred 3325 just outside the Sugar Reef bar with a nice view of the ocean. Getting the room this early was appreciated as we were able to get settled in quickly. The beach looked nice though we never set foot on it, just not beach sand people but love to see and hear the water. To get to the majority of the restaurants you will probably want to use the golf cart service provided by the resort (about 1/4 mile is my guess). However, breakfast and lunch can be had at The Market Cafe conveniently located by the pool and rooms which is really nice. The resort is only about three years old and is in excellent condition. We ate at Bordeaux, Portofino, Hamitsu, Oceana for dinner and the Market buffet for lunch. All the restaurants were good, but don't expect a traditional cuisine as the chef has some leeway to put a local flair on the cuisine. We also ate next door at Gaucho's (Brazilian) which was good but the service not as good as Secrets. If you go there you can walk by the dive shop into Dreams and it's shorter walk then from where the golf cart drop is. All of the Secrets restaurants we ate at had great service (above and beyond) we only waited at Portofino about 30 minutes, but we ate at 9 p or later every night. Pool service was spectacular, shout out to Marcela she took care of us wonderfully. She's a true asset to the brand. Polo took care of

Posted by , from Madson, Fl on Apr 6, 2017

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Comment from Hotel Management

Apr 10, 2017 by Social Media Coordinator & Econcierge

Thank you for sharing your feedback with us. We are glad to hear your experience with the hotel was excellent and the service received was amazing.

5 out of 5

Beautiful hotel close to pools and beach

Pros: clean! Close to everything. Plenty of beach chairs by the pools and beach
Cons: walking around. Not always lit too well. Some people walked into the small pools they have around, slip on the tiles around the facility at times
Location: The island across the way. A must! Golf course awesome!
From the moment we arrived the grounds beautiful and clean, the service was perfect. The breakfast lunch buffet was delicious. The restaurants to dine were very nice, food was good.

Posted by on Oct 13, 2016

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Comment from Hotel Management

Dec 26, 2016 by Social Media Coordinator & Econcierge

We really appreciate your kind comments of our resort and look forward to welcoming you back in a not too distant future.

3 out of 5

Swim-Out Suite

Pros: The swim-out room was really nice, because you had a private pool.. The restaurant selection, the shows...
Cons: Keep room same way customer got it when arrived during house keeping
Overall the Hotel was beautiful and a lot to do. But during bookings there should be warning that there is construction going on and your room is not available... I booked a swim-out room and when we got there they tried to convince us that the ocean view room is better because there was no swim-out available. I insisted we get a swim-out room, so they gave us one by the construction area which was really noisy. Why would you have a swim-out room available and upon arrival there is not one available. First night in the hotel everything was available, starting the next day, when we asked for house keeping, I noticed every time something was missing. No empty cups at one time for coffee, No wine glasses the next time. No tissue and toilet paper day to day, I would like to get my hotel room back everyday after house keeping the same way I got it the first time we arrived. My wife got food poisoned the second day from the ceviche at oceaciana (Sea food restaurante) I got food poisoned the last day at the hibachi grill (not sure from what) When we called to ask for help, they said $120 dollar room charge. Really??? we got upset stomach from your food. We also heard few other people on the resort who were in the same position. There was a dress code for most of their restaurants at nights.

Posted by , from California on Sep 14, 2016

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2 out of 5

Offer not as good as it sounds.

Pros: The staff was great and willing to please.
Cons: The beach was small both in width and in depth. The beach area did not live up to Cancun's claim to pristine waters. The Hotel Zone beach was better
Location: There was nothing nearby. We would recommend Best Day Travel for Cancun excursions
This trip was to celebrate our 46th wedding anniversary, We were looking for an opportunity to spend a restful stay in a luxury setting. To begin with, we found the staff to be friendly, polite, helpful, wanting to please. However, the facility fell short of luxury. The resort is 1 year old and poorly constructed. The tile floors and walls are cracked. The walls and ceilings were sloppily painted. There is paint on woodwork, lamp and fan bases, floor, and furniture. The chrome-like finish on the bed reading lights was some sort of veneer that was peeling. We had to have the room sprayed to get rid of ants (mostly in the bathroom). The room needed a set of dresser drawers to adequately support a 7-night stay for 2 people. The first room we had was an ocean view that over looked the swimming pool. Beyond the pool was the beach and the ocean. All sorts of activity were conducted in the pool areas from aerobics to dancing to volley ball. Although the number of participants were relatively few, the music and and activity instructions were blasted throughout the pool area. This means we became unwilling recipients of this noise. We were moved to a second room which was better noise wise. The breakfast and lunch buffets were quite good. However, the food at the so called restaurants was from a set menu and was unspectacular in preparation although the there was an effort to make a gourmet presentation. The all inclusive wine was from a choice of 4.

Posted by , from Hubbard OH on Jan 6, 2016

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Comment from Hotel Management

Jan 13, 2016 by Econcierge

Please be certain that your comments will not be overlooked and we truly hope to have the opportunity of hosting you back home in the future.

3 out of 5

Over booked

Paid for a room with swim out pool. Was told room was over booked. Tried to pawn off a regular room on us.

Posted by , from philadelphia on Jan 6, 2016

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Comment from Hotel Management

Jan 13, 2016 by Econcierge

Thank you nouman , for sharing your views; it is our hope that you will not let such an isolated stay tarnish your perception of our hotel for good, and that you would accord us, at some point in the future, a renewed opportunity to reinstate ourselves in your good faith and show that we are worthy of your kind patronage.

About the Secrets Playa Mujeres Golf & Spa Resort - All Inclusive

Location Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Playa Mujeres, QROO 77400

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball
  • Access to 18-hole golf course
  • Golf open for guests ages 18 years old and older
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Bottled wine
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Property Features

Secrets Playa Mujeres Golf & Spa Resort - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Secrets Playa Mujeres Golf & Spa Resort - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is served, and guests can also enjoy a free manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers an outdoor tennis court, a fitness center, and a garden. Free valet parking is available.

  • 424 guestrooms or units
  • 5 levels
  • 5 buildings
  • 9 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • 8 conference rooms
  • Built in 2014
  • Breakfast available (free)
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (26.7 km / 16.6 mi)
  • Parking: Free valet parking

Room Amenities

Secrets Playa Mujeres Golf & Spa Resort - All Inclusive offers 424 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room espresso makers and free minibar items. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Private balcony or patio (furnished)
  • Jetted tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Espresso maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast. The resort hosts a free manager's reception daily.

Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Oceana - This beachfront restaurant specializes in seafood and serves lunch and dinner.

Seaside Grill - This restaurant specializes in international cuisine and serves lunch and dinner. Open 24 hours.

Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, an outdoor tennis court, and complimentary bicycles. 2 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golf lessons on site
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Secrets Spa by Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is
  • Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Playa Mujeres Secrets
  • Secrets Playa Mujeres
  • Secrets Playa Mujeres Resort
  • Secrets Resort Playa Mujeres
  • Secrets Playa Mujeres Golf Resort All Inclusive
  • Secrets Golf Resort All Inclusive
  • Secrets Playa Mujeres Golf
  • Secrets Playa Mujeres Resort Spa
  • Secrets Playa Mujeres Golf Spa Resort All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Wedding Package Offer

Book a 7-night minimum stay in a Preferred Club Junior Suite Ocean View category or higher OR a 3-night minimum stay when reserving 5 rooms or more, and receive a complimentary wedding package. The wedding package includes the following:

  • Symbolic Vows or Vows Renewal Ceremony with Minister
  • Wedding coordinator
  • Preparation and ironing of couple’s wedding day attire
  • Complimentary room for 1 member of the wedding couple the night before the wedding (based on availability and upon request)
  • Bouquet(s) and/or boutonniere(s) for wedding couple
  • Wedding cake and sparkling wine toast (for up to 10 guests)
  • Gazebo décor, 10 chairs with white covers, and ceremonial table
  • Special turn-down service the night of the wedding
  • 15% discount on all spa treatments (boutique purchases not included)
  • Late check-out for the couple (based on availability and upon request)
  • Certificate for free anniversary nights on a future stay (stay a minimum of 5 paid nights over first anniversary date and receive 2 additional nights free, or stay 4 paid nights over first anniversary date and receive 1 additional night free)
  • Newlywed package with fresh fruit, bottle of sparkling wine, special turndown service, Mimosas in bed (reservations must be made in advance with concierge)

All weddings must be booked a minimum of 30 days in advance of the wedding date. Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Secrets Eternity Honeymoon Package for both to be received complimentary and the free wedding package cannot be deducted when purchasing other packages. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.

Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee; for weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty; cancellation penalty is USD 100. Additional fees apply for service of a judge (civil-legal ceremony). These fees vary by resort and will be confirmed by the wedding coordinator. Free Anniversary Nights certificate must be requested at the concierge upon check-in. Additional surcharges, requirements, restrictions, regulations, and blackout dates may apply; guests should contact the property directly for details. Contact information is provided on the booking confirmation email.

Honeymoon Offer

Book a 7-night minimum stay in a Preferred Club Junior Suite Ocean View category or higher and receive the following complimentary amenities:

  • Sparkling wine, fresh fruit, and flowers in room upon arrival
  • Breakfast in bed with Mimosas 1 morning of stay (reservation with concierge required)
  • 25-minute Tension Release Massage for 2 in the couple's massage suite
  • Choice of either a 25-minute European Facial or a Salt Glow Scrub body treatment for 2
  • Private beachfront dinner 1 evening followed by romantic turndown service with a bottle of domestic wine and silver menu for 2
  • Private petit fours each evening with turndown service
  • Certificate for free anniversary nights on a future stay (stay a minimum of 5 paid nights over first anniversary date and receive 2 additional nights free, or stay 4 paid nights over first anniversary date and receive 1 additional night free)

Guest must request the Honeymoon Package at time of booking. Not available during Christmas and New Year's Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Secrets Wedding in Paradise Package for both to be received complimentary. To receive the package complimentary, offer is valid only for couples staying within 3 months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price. Free Anniversary Nights certificate must be requested at the concierge upon check-in. Other restrictions may apply.

Newlywed and Anniversary Offer

Couples celebrating their wedding or anniversary may receive the following complimentary amenities:

  • Welcome letter, fresh fruit, and bottle of sparkling wine
  • Special turndown service
  • Breakfast in bed with Mimosas (reservations must be made in advance with concierge)
  • 15% off spa treatments

Guest must request newlywed or anniversary package at time of booking. Offer is subject to change without notice and is only applicable to couples staying within 3 months of their wedding or over their anniversary date. Couple will be required to present a copy of wedding invitation or marriage certificate at time of check-in. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Other restrictions may apply.

Vow Renewal Package Offer

Book a 5-night minimum stay in a Preferred Club Junior Suite Ocean View category or higher and receive the following complimentary amenities:

  • Service of a dedicated on-site wedding coordinator
  • Vow renewal ceremony
  • Corsage(s) and/or boutonniere(s) for the wedding couple
  • Sparkling wine toast for 2
  • Special dining arrangements for 2 the evening of the ceremony
  • Romantic turndown service
  • Anniversary Package with fresh fruit, bottle of sparkling wine, special turndown service, breakfast in bed with Mimosas (reservations must be made in advance with concierge), and 15% off spa treatments

Guest must contact the wedding coordinator at the resort at least 30 days in advance to confirm date availability. Subject to availability and double occupancy only. Prices and package subject to change without notice. This package is for 2 people and cannot be combined with other complimentary packages or be deducted when purchasing other packages. Additional costs may apply for additional guests and optional services requested. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. All packages and pricing are subject to availability and may change without notice. Additional surcharges, requirements, restrictions, regulations, and blackout dates may apply; guests should contact the property directly for details. Contact information is provided on the booking confirmation email.

Unlimited Connectivity Offer!

Guests can enjoy access to the resort's complimentary, interactive Unlimited Connectivity mobile app which offer the following benefits during their stay:

  • An app-to-app call feature allows guests to make calls to US, Canada, and local Mexican landlines using the resort’s WiFi connection without incurring any cell phone roaming charges
  • Free WiFi throughout the entire resort
  • View daily activity calendar and entertainment schedule
  • Access dining menus, restaurant times, and facility information
  • Book Spa appointments
  • Make special requests and leave messages for resort staff
  • Exclusive deals and offers
  • Guidebook with information and reviews of excursions and local attractions

Full details at check-in. Restrictions may apply.

Sip, Savor, and See

Book a stay in any room or rate plan and enjoy complimentary dinner, drinks, and live evening entertainment at nearby participating resorts from 6 PM to 1 AM (transportation not included).


Full details at check-in. Guest must visit the resort concierge desk before 3 PM to make arrangements. The concierge can assist with transportation arrangements: fees apply. Participating resorts: Secrets Capri Riviera Cancun, Secrets Maroma Beach Riviera Cancun, Secrets Silversands Riviera Cancun, Secrets The Vine Cancun, Secrets Aura Cozumel, Dreams Riviera Cancun, Dreams Puerto Aventuras, Dreams Tulum, Now Jade Riviera Cancun, Now Sapphire Riviera Cancun, and Sunscape Sabor Cozumel. Offer subject to availability. Restrictions may apply.

Pop the Question Engagement Offer

Book a minimum 5-night stay in a Preferred Club Junior Suite Ocean View or higher room category and guests who are getting engaged will receive a complimentary "Pop the Question Engagement" package, including a romantic rose petal and candle path decoration leading to a proposal spot on the beach, a "Will you marry me" message carved in the sand, 1 bottle of sparkling wine, 1 bouquet of roses, 1 door band reading "Just Engaged," and an engagement photo shoot with 5 photos included.


Engagement offer details can be arranged upon arrival. Additional terms and conditions for any package add-ons will apply. Package and pricing subject to change without notice. Offer subject to availability. Offer is not valid with groups/conventions. Offer not valid for employees of tour operators and wholesalers. Other restrictions and blackout dates may apply.

Special Offer

Book a minimum 3-night stay in any room or rate category for travel anytime and receive a welcome bottle of sparkling wine and a fruit plate, mimosa breakfast in bed, and romantic turndown service (one per room, per stay).


Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

USD 200 Resort Coupons

Book a stay in any room or rate category and receive USD 200 resort coupons.


Full details at check-in. Spa treatment coupons are broken down into 2 coupons worth USD 40 and 1 coupon worth USD 20. Only 1 coupon can be redeemed per spa treatment. To use coupons for romantic dining, 1 USD 40 coupon and 1 USD 20 coupon may be combined, resulting in a total discount of USD 60 off 1 romantic dining experience. When using coupons towards wine purchases, only coupons worth USD 10 may be used and cannot be combined. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Make a Secret

Book a stay in any room or rate category and adults receive complimentary access to Dreams Playa Mujeres Resort & Spa to enjoy the onsite golf and spa facilities.


Full details provided at check-in. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.