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4.2 out of 5

"It’s a beautiful property. Loved the location with all the greenery and beach was beautiful. We enjoyed seeing all the iguanas running around everywh ... " More

By a verified traveler on Fri 23 Aug 2019

Hotel Description

4.5-star beachfront property near Playa Mujeres Golf Club

On the beach

You'll find Mujeres Beach and Playa Mujeres Golf Club within 3 miles (5 km) of this property. Dolphin Discovery and Norte Beach are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a golf course, and a full-service spa. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the 2 outdoor pools and perks like free valet parking and free WiFi.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 424 guestrooms also offer free WiFi and free minibar items. Other amenities include furnished balconies or patios, iPod docks, and flat-screen TVs with satellite channels.

Junior Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$355* Per night/room Jul 2 - Jul 3

Preferred Club Master Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Junior Suite Swim Out King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Preferred Club Master Suite Ocean Front Private Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Junior Suite Ocean Front Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Secrets Playa Mujeres Golf & Spa Resort - All Inclusive ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Secrets Playa Mujeres Golf & Spa Resort - All Inclusive

Everyone (20) Couples (3) Family (2)
5 out of 5
It’s a beautiful property. Loved the location with all the greenery and beach was beautiful. We enjoyed seeing all the iguanas running around everywhere and the birds. Our family had an amazing vacation. We loved everything about this resort from the location, staff, amenities and the food.

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 23, 2019 by Social Media Coordinator & eConcierge

Dear Guest, Thank you for sharing your comments with us through Expedia. We value our guests’ feedback because this is the way we can be aware of our distinguished guest’s experiences, and it gives us the opportunity to improve our service. We wish to have the privilege to welcome you again in the near future. Best regards.

5 out of 5
We just returned home from our honeymoon and we honestly couldn’t have picked a better location! We loved how secure every process was, every gate we went through the driver had to check our names on the list with another worker, and going to secrets was so secluded, once you got there they give you champagne and you check in. The room and view we had was absolutely incredible!! The beach is so nice! And the water is warm! Very clean! A little seaweed here n there but literally eeeeevery morning, they have a team cleaning it up, wracking the sand, honestly this hotel is so up to date, always cleaning, vacuuming the pools, they drain out the hot tub n scrub the walls! They do trimming n landscaping in the morning. The scenery is beautiful. The food is very good, the oceana is excellent. The steak n fish tacos were awesome. And the guacamole is on point. Over by dreams hotel (which you are allowed to access that hotel as well) their food is amazing!!! You can literally pick out the raw fish you want n they cook it right in front of you! There is so much I can write but this resort is now one of my favorites and I will be booking just their resort for now on!!!!

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 23, 2019 by Social Media Coordinator & eConcierge

Dear Guest, Thank you for sharing your comments with us through Expedia. We value our guests’ feedback because this is the way we can be aware of our distinguished guest’s experiences, and it gives us the opportunity to improve our service. We wish to have the privilege to welcome you again in the near future. Best regards.

5 out of 5
Property was nice but a lot bigger than we were used to. Still had an excellent time

Posted by , from Nac on Jul 21, 2019

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Comment from Hotel Management

Jul 23, 2019 by Social Media Coordinator & eConcierge

Dear Guest, Thank you for sharing your comments with us through Expedia. We value our guests’ feedback because this is the way we can be aware of our distinguished guest’s experiences, and it gives us the opportunity to improve our service. We wish to have the privilege to welcome you again in the near future. Best regards.

5 out of 5

Posted by on Jul 11, 2019

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Comment from Hotel Management

Jul 13, 2019 by Social Media Coordinator & eConcierge

Dear guest, Thank you for your score. We wish to have the privilege to welcome you again in the near future. Best regards.

4 out of 5

Posted by on May 2, 2019

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Comment from Hotel Management

May 3, 2019 by Social Media Coordinator & eConcierge

Dear guest, Thank you for your score. We wish to have the privilege to welcome you again in the near future. Kind regards

5 out of 5

Posted by on Feb 14, 2019

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Comment from Hotel Management

Apr 1, 2019 by Samuel Castellanos

Dear guest, Thank you so much for sharing the review of your great experience at our all-inclusive and adults only resort in the Mexican Caribbean. It is fantastic to see that you had a great experience with us and we hope to have the honor of receiving you again. Warm regards,

5 out of 5
We stayed at the preferred club. Everything was excellent

Posted by on Jan 15, 2019

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Comment from Hotel Management

Jan 22, 2019 by Samuel Castellanos

Dear guest, Thank you so much for sharing the review of your great stay at our all-inclusive and adults only resort in the Mexican Caribbean, with the benefits of our Preferred Club. Thank you so much for your kind words and hope we have the honor to receive you again. Kind regards,

5 out of 5
This was our first time to Secrets Playa Mujeres and it’s definitely not our last. All the service across the board was exemplary, especially from Sophia in the preferred check in lounge. She’s a true professional and answerd all our questions and accommodated us with our requests. There’s really something for everyone there whether you just want to lounge for a week in peace or be involved in activities. The layout and design is spread out enough where you have all the space you need and the property is beautifully landscaped and constantly maintained. It’s a nice change of pace from the ‘hotel zone’ even though we love some of the resorts there as well, but it’s been our favorite place so far and we can’t wait to get back !!

Posted by on Jan 13, 2019

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Comment from Hotel Management

Jan 14, 2019 by Samuel Castellanos

Dear guest, Thank you so much for sharing with such detail your experience at our all-inclusive and adults only resort in the Mexican Caribbean. We are glad to know that had a fantastic time thanks to the kind attention of our friendly staff, our amazing layout, and design, plus our amazing views. Thank you so much for your kind words and hope we have the honor to receive you again. Kind regards,

5 out of 5
The employees are all very friendly, polite, and helpful. Whenever I or my husband needed or wanted something they did their very best to accomodate us. The grounds were well kept and aesthetically pleasing. There was always something to do throughout the day and different events every night.

Posted by , from Pennsylvania on Jul 30, 2018

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Comment from Hotel Management

Aug 1, 2018 by Samuel Castellanos

Dear guest, Thank you so much for sharing such amazing review of your vacation with us. We are very happy to know that you enjoyed the kind and warm attention of our staff. Our main goal is to provide a fantastic experience to all our visitors. Thank you so much for your kind words and hope we have the honor of welcome you again. Kind regards,

5 out of 5

Awesome Resort and location.

Pros: Hotel was off the beating path of Cancun hotel row, which is very nice. The staff was great and food and drinks are great.
Location: The location was very nice, outside of town but close enough via taxi if you wanted to go to downtown.
The property was awesome, the restaurants served great food. The staff was very friendly and helpful. The room we upgraded to was nice but could have been cleaned a little better, open beer can in mini freg and hair on floor in a corner and some amenities were not in the room upon checking in. But overall those were small issues as the property was amazing and the beach was clean. The only thing I would warn people on is the hotel credit they offer is for going to a time share presentation. They call it a membership but its a timeshare high pressure sales presentation for 90 mins. If you don't mind that take it a get your credits.

Posted by , from California on Jul 8, 2018

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Comment from Hotel Management

Jul 14, 2018 by Samuel Castellanos

Dear Jeff, Thank you so much for sharing the details of your amazing vacation with us. It makes us very happy to see that you had a fantastic experience at our all-inclusive and adults only resort with our beautiful beach with white sand and blue waters. Thank you for your lovely words and hope we have the honor of welcome you again. Kind regards,

About the Secrets Playa Mujeres Golf & Spa Resort - All Inclusive

Location Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Playa Mujeres, QROO 77400

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 27 March 2020 to 1 July 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball
  • Access to 18-hole golf course
  • Golf open for guests ages 18 years old and older
  • Golf green fees
  • Transportation to golf course

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Surcharge for bottled wine
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

  • Kayaking included
  • Access to onsite clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Fitness facilities included
  • Golf - minimum age restriction 18
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Use of golf equipment not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Golf included
  • Golf - number of holes 18
  • Golf - green fees included
  • Scuba diving lessons not included
  • Golf - transportation to golf course included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Tennis lessons not included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Tennis lessons included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included

Property Features

Secrets Playa Mujeres Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Secrets Playa Mujeres Golf & Spa Resort - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers an outdoor tennis court, a fitness center, and a garden. Valet parking is free. Smoking is allowed in designated areas at this 4.5-star Playa Mujeres property.

  • 424 guestrooms or units
  • 5 levels
  • 5 buildings
  • 9 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • Built in 2014
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Secrets Playa Mujeres Golf & Spa Resort - All Inclusive offers 424 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Private balcony or patio (furnished)
  • Jetted tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

The property hosts a free manager's reception daily.

Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast and lunch.

Oceana - This beachfront restaurant specializes in seafood and serves lunch and dinner. Open daily.

Seaside Grill - This restaurant specializes in international cuisine and serves lunch and dinner. Open 24 hours. Open daily.

Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a private beach, an outdoor tennis court, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Golf driving range on site
  • Water skiing nearby
  • Miniature golf on site
  • Golf lessons on site
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Marina nearby
  • Fitness classes on site
  • Basketball on site
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Secrets Spa by Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 65 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Debit cards
  • Caters to adults only

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Playa Mujeres Secrets
  • Secrets Playa Mujeres
  • Secrets Playa Mujeres Resort
  • Secrets Resort Playa Mujeres
  • Secrets Playa Mujeres Golf Resort All Inclusive
  • Secrets Golf Resort All Inclusive
  • Secrets Playa Mujeres Golf
  • Secrets Playa Mujeres Resort Spa
  • Secrets Playa Mujeres Golf All Inclusive
  • Secrets Golf All Inclusive
  • Secrets Playa Mujeres Golf Resort All Inclusive
  • Secrets Golf Resort All Inclusive
  • Secrets Playa Mujeres Golf All Inclusive
  • Secrets Golf All Inclusive
  • Hotel Secrets Playa Mujeres Golf & Spa Resort - All Inclusive
  • Secrets Playa Mujeres Golf Spa Resort All Inclusive
  • Secrets Playa Mujeres Resort Spa
  • Secrets Mujeres Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Rainforest Alliance Sustainable Tourism Certification

Promotions

Sip, Savor, and See Offer

Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.


This offer is valid for 1 evening only per stay. Participating resorts: Breathless Riviera Cancun Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Now Jade Riviera Cancun, Now Sapphire Riviera Cancun, or Sunscape Sabor Cozumel. Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.