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"Nice cheap hotel in the downtown business district. Many good restaurants within walking distance. Good air-conditioning. Clean room. Had a car and pa ... " More

By a verified traveler on Tue 06 Sep 2016

Hotel Description

3-star hotel near Las Americas Cancun Mall

Downtown Cancun stay

A stay at this Downtown Cancun hotel places you within half a mile (1 km) of Market 28 and 2 miles (3 km) of Plaza Las Americas. Dubai Palace Casino and Las Americas Cancun Mall are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi

The 99 soundproofed guestrooms offer free WiFi and room service. Other amenities include TVs, coffee/tea makers, and hair dryers.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada Cancun City ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ramada Cancun City

Everyone (2)
4 out of 5

Posted by on Nov 3, 2019

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Comment from Hotel Management

Jan 2, 2020 by Jorge S

Estimado huésped, Gracias por hospedarse con nosotros, esperamos verlo pronto de regreso!

5 out of 5

Good central location in business district

Pros: Location + cost.
Cons: Door widths. Tighter seal on door; light and noise comes through easily. The entrance door can easily slam shut if you don't hold it while closing.
Location: Several bars & restaurants just down the street in both directions.
Nice cheap hotel in the downtown business district. Many good restaurants within walking distance. Good air-conditioning. Clean room. Had a car and parked down the street without problems. Have a breakfast buffet from 7am-11am available. Beds were ok. Had an inside room facing the pool, so no noise during my stay and slept well.

Posted by , from San Francisco on Sep 6, 2016

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3 out of 5

Clean Older hotel

We chose this hotel to get a more authentic flare of Cancun. The hotel is quite old, and could use some repair, but it was kept very clean. It is a very basic place. Bring your blow dryer and beach towels. The front desk was always helpful with questions and directions. The showers are always cold to lukewarm, and that was the only complaint. We walked to Walmart (10 -15 min walk) and bought a small cooler. The front desk got ice for it all of the time, but you have to have your own container. Overall we were happy with our stay and enjoyed the local people and food.

Posted by on Mar 3, 2009

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2 out of 5

If you like cold showers then book this hotel.

The hotel would be a great deal if you could handle the cold showers you have everyday. I talked with the front desk everyday plus I asked other guests if they had cold showers. We all had the same issues. I had to make a scene at the front desk on day three before I got them to turn up the heat on the water. Each room is separate and if you don't throw a fit they are not going to help you. Since you are out in the hot sun all day, taking a shower and washing your hair is necessary. I would not go back to this hotel for this reason.

Posted by on Feb 17, 2009

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4 out of 5

Great Value

This hotel is in downtown Cancun and is a great value for the money. The food is very good and the hotel staff is very attentive although you may only find English speaking staff at the front desk, so take your phrase book with you! I would definitely recommend renting a car if you stay here to make the trip a little more fun/relaxing ($200/week at the airport). Parking right in front of or on the side of the hotel is easy to find. The beach is about 10 min away in a car, or you can take the public transportation. There are a lot of restaurants and bars near the hotel as well as other shops. The hotel zone in Cancun is very busy/touristy, so renting a car and doing a little exploring is a great way to see the Caribbean side of Mexico and the Mayan ruins that abound on the Yucatan without paying a hefty price. There is a Walmart close to the hotel that will give you a good exchange rate as well as a grocery store to buy a few things you might need like the sunscreen that the TSA confiscates from you. You will not be disappointed with your stay here. Also there is a lady across the street who will do your laundry for a few dollars and she does a great job, she even pressed my t-shirts! They have free internet and have information on tours and everything that you will need. Give it a try!

Posted by on Dec 4, 2008

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3 out of 5

OK, but not impressed...

We decided to stay at Margaritas Hotel in Cancun for our first night in Mexico, before heading inland to exlore different Maya sites. The hotel is located in downtown Cancun in a liveliy area with many local shops and restaurants. The hotel room was very clean, but that's about it. Neither the room nor the rest of the hotel is anything to write about - good or bad. If you need an inexpensive place to spend your first or last night of your trip to the Yucatan, then this is a good place for you. However, I would not stay there for an extended visit, it's just not that comfortable or exciting.

Posted by on Sep 30, 2008

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5 out of 5

Magaritas Hotel, Cancun

A very good value. Clean, friendly staff, nice little resturant. The hotel iscentrally locate and within walking distance of shopping plazas and many resturants. A nice park is near by. Our cost was less than 1/2 the book cost. This not a fancy, Luxurious hotel but probably the best down town baragain in Cancun.

Posted by on Aug 31, 2008

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5 out of 5

Great Stay! Would recommend hotel

We stayed in Isla Mujures during our Mexico visit, but stayed here the last night before returning home to be closer to airport. The hotel was Excellent. Upon arrival, staff was extremely courteous, helpful and always smiling. It was very clean and we watched staff continually sweeping, cleaning and maintaining appearance. Bar was nice. Pool was nice. We were very impressed with the service, employee attitudes and the overall appearance and cleanliness of the facility. Great price for the stay! We would highly recommend this hotel to anyone. It is not in the center of the hotel zone or all of the main activity, but it is a very nice place to stay especially for the price. It is about a 25 minute ride from airport via taxi (about $25). Taxis are plentiful to take you anywhere.

Posted by on May 7, 2008

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4 out of 5

I recommend it with no hesitates!

First I'd like to thank people who wrote so accurate reviews here about this hotel. Once we got there, it was we've been there again! \nWell, the best advantage of that hotel is the LOCATION! Guys, the hotel is at the best location of Cancun! It's in the middle of anything. Within LESS than 1 minute walking, there are: Super-market, 24/7 pharmacy (with doctor available for free!), two clinics, bank (Santander, where you can use your ATM card for withrawing - I used a Bank of America Debit card), laundry shop (36 pesos -~3 dollars- for 3 kgr clothes), a WONDERFUL Mexican restaurant (La Parillia, where with 20-40 dol. two can eat like kings and with 10 dol. the "Mariachis" will sing a song for you and your g/f ;-)), argentinian restaurants, bakery. I didn't have the time to explore and discover more! You will also find clubs (like discos), but not fancy life. If you want to visit clubs and almost ANY american restaurant (Subways, Fridays, McDonalds, Starbacks etc), you have to drive for about 10 minutes, where the Hotel zone is. \nRegarding the hotel itself, I would say that it's more than what you pay for. The room was comfortable, clean and colorful. The stuff super polite, as ANY MEXICAN we met there. Well, there's so much poverty arround, but even so these people are still so nice. Even the cops were very friendly! :-) There's also private (free for the clients) parking behind the hotel. The negatives I should share with you, are the low pressure and the law temperature of the water in the bathroom, the horrible shower towels, and the noise during the night. But if you are not too picky, you can live with that! We did! I wish you all a nice staying!

Posted by on Jan 12, 2008

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4 out of 5

a good hotel in a nice area

This is an easy hotel to get to and get around from. The rooms are clean, the staff very helpful and has secure parking behind hotel. A good location for resturants right down the main street and acess to sports bars for the USA events. (NFL). Hotel resturant is o.k. - mainly buffet if you like that local food. Has internet room to keep in contact with outside world. Overall it is a very good place and has great front desk staff that speak English. Will stay again.

Posted by on Jan 4, 2008

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)

The property is closed between April 06 and May 31.

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Ramada Cancun City offers its guests an outdoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Tour/ticket assistance, multilingual staff, and laundry facilities are also featured at the business-friendly Ramada Cancun City. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Cancun hotel.

  • 1 building
  • 99 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Parking (limited spaces)


  • Airport: Cancun Intl. Airport (CUN) (18.4 km / 11.4 mi)
  • Property shuttles: Beach shuttle
  • Parking: Free self parking

Room Amenities

Ramada Cancun City offers 99 air-conditioned accommodations with safes and coffee/tea makers. This Cancun hotel provides complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Personal motorized watercraft on site
  • Sailing nearby


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 6 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Ramada Cancun City


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. Each guestroom is kept vacant for a minimum of 24 between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 220 for adults and MXN 160 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Cancun City
  • Ramada Hotel Cancun City
  • Ramada Cancun City Hotel
  • Ramada Cancun City Hotel
  • Ramada Cancun City Cancun
  • Ramada Cancun City Hotel Cancun

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.