On the beach
Within a 10-minute walk of this Zona Hotelera resort, you'll find El Rey Ruins and El Rey Ruins Trailhead. Also, Delfines Beach is within half a mile (1 km) and Costa Occidental de Isla Mujeres National Park is within 2 miles (3 km).
This resort features 7 restaurants, 3 outdoor pools, and a fitness center. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 2 poolside bars and enjoy free perks like valet parking and WiFi in public areas.
Along with free WiFi, the 427 guestrooms offer room service and TVs. Other amenities include coffee/tea makers, hair dryers, and laptop-compatible safes.
Jul 27, 2021 by Leonardo Romero
Dear guest Thank you for taking the time to share your rating with us. We are happy to learn that your had a great getaway. ¡Saludos desde Cancún!
Jun 24, 2021 by Leonardo Romero
Dear Guest Thank you for investing the time in sharing your comments with. We are pleased to learn that you enjoyed the accomodations.. Our team would also like to offer their most sincere apologies for the inconveniences you encountered during your stayt. Warm regards
May 15, 2021 by Leonardo Romero
Dear guest Thank you for taking the time to share your experience with us. We are very happy to learn that our team stoodout through their service. ¡Saludos desde Cancún!
Apr 9, 2021 by Leonardo Romero
Dear Guest Thank you for sharing your rating with us. ¡Saludos desde Cancún!
Jan 4, 2021 by Leonardo Romero
Dear Jessica Thank you for taking the time to share your comments regarding your stay at our hotel. We are very happy to learn that you had a wonderful vacation, that you enjoyed the beach, service and entertainment. We hope to have the opportunity to host you in the near future. ¡Saludos desde Cancún!
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Now Emerald Cancun - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Now Emerald Cancun - All Inclusive, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. Public spaces have free WiFi. There's an onsite business center. There are 2 meeting rooms available. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Now Emerald Cancun - All Inclusive. Free self parking and valet parking are available. This 4-star Cancun resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Now Emerald Cancun - All Inclusive offers 427 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Now Emerald Cancun - All Inclusive has 7 restaurants on site.
Late night fare is available from room service (during limited hours).
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.