"The price is right, the staff is great, and the food was very good. Drinks, a Beach and Pool, what else do you need on vacation " More

By a verified traveler on Tue 01 Aug 2017

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Hotel Description

An all-inclusive stay in Cancun awaits you at Golden Parnassus Resort & Spa -Adults Only- All Inclusive. You'll be 2.2 km (1.4 mi) from La Isla Shopping Mall and 3.8 km (2.3 mi) from Delfines Beach. Highlights at this beachfront resort include 6 restaurants, 4 bars/lounges, and a full-service spa.

Flat-screen TVs with cable channels are featured in all 214 rooms, and you can enjoy balconies, sitting areas, and WiFi. 24-hour room service, free bottled water, and safes are also available.

A relaxing day at Golden Parnassus Spa can include deep-tissue massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Sumo, serves Asian cuisine and is open for dinner. At the resort's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the private beach where you'll find umbrellas, and enjoy the onsite outdoor swimming pool and fitness center. Other amenities include an outdoor tennis court, a sauna, and WiFi in public areas. There's also the convenience of free self parking.

With a stay at this 3.5-star Avenida Kukulkan resort, you'll be 4 km (2.5 mi) from El Rey Ruins.

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$244 per night

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Golden Parnassus Resort & Spa -Adults Only- All Inclusive ratings based on 113 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0
3 out of 5

Exceptional staff

Pros: STAFF! After a few days they begin to recognize you and remember what you like, Security was good also. All adults was nice since we don't have kids.
Cons: They need fans to circulate the air in the lobby, elevators, bars and buffet area.
Location: La Isla shopping center was nice and has an small aquirium you can tour. But for haggeling prices go to Market 28
Staff was the best part of our stay! They were amazing! Food was ok, a little disappointed but not bad. Room was clean and nice w very cold AC! unfortunately most of the hotel has no air, elevators were little ovens that often stopped at every floor for no reason or a couple of times door did not open for a short period of time. Also be aware there are a lot of stairs (ramps available at all locations) We did get a free upgrade to a room w double person hot tub and a fridge, most rooms I understood did not have a fridge. If your a bourbon drinker you will not be happy with the selection, they do mix up great frozen drinks. Security was great, I was very impressed with their efficiency. We got to watch the turtles come in every night and lay eggs, staff was always watching out for them and would take the eggs to a safe place for hatching. Overall it was a positive experience but I would not stay there again just due to being uncomfortable from the heat when away from the room. Some of the restaurants did have air. Views were great!

Posted by , from Arkansas on Aug 4, 2017

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5 out of 5

Excellent value

Pros: The Hotel was very good, great food, excellent service and a great time
Cons: Need more nightly entertainment, maybe a band or a mariachi band would help
Location: Near to everything. Shopping, on the beach.
The price is right, the staff is great, and the food was very good. Drinks, a Beach and Pool, what else do you need on vacation

Posted by , from New York NY on Aug 1, 2017

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5 out of 5

Excellent hotel

I loved staying at this hotel. The staff was extremely helpful & super nice. The hotel is a little outdated but clean. The restaurants were amazing. My only complaint I have is that we had to pay for wifi service other than that awesome ALL INCLUSIVE ADULTS ONLY HOTEL.

Posted by , from Shreveport, La on Jun 27, 2017

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2 out of 5

Stay 05/28/2017-05/30/2017

Pros: it was close to the airport
Cons: The sewage needs repair. The hotel is outdated very 80s/90s.
Location: They have great excursions in Cancun lots to do..Be ware of "ALL INCLUSIVE".
We arrived at the facility and had to wait 25 minutes to check-in. We were the only customers. No one was ahead of us. Apparently they didn't have the room ready. They tried to offer us an upgraded ocean view room for an extra $60 per night., When we declined they said they would upgrade us for free. Needless to say the room did have an ocean view after you look past the garbage dumpsters, courtyards and street. Most dissatisfying was the room smelled of sewage the entire time. We thought it was because the toilet ran but after jiggling the handle it still was smelled awful. The food was not good I ordered a burger and the meat was white. The chicken was unidentifiable and the had a lot of the same things just at different stations. People complained and went to get Pappa Johns. The rooms were old and outdated. Just because a Jacuzzi is in the room doesn't mean it is an upgrade.

Posted by , from Atlanta,GA on May 31, 2017

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4 out of 5

nice hotel close to ever ting

Pros: The show , Marcella cleaning lady, Reina reception lady during the day
Cons: When my kids call at night the don't tell next day The don't answer the phone when the answer the put in holl. We receive 3 call at they never tell u
Location: The bus shopping mall nice .
very good food,close to the beach,very clean,people work hard to keep

Posted by on May 28, 2017

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4 out of 5

Best vacation!

Pros: The staff was friendly and the resort was small enough to navigate around. Lots of food choices. And the resort wasn't overly packed.
Location: Great location. walking distance to Aqua World, the bus stop and some other little shops.
This was our first time traveling to Cancun. We had an amazing vacation. The hotel was nice and the staff was so friendly. We are already planning our next trip back and can't wait.

Posted by , from Pennsylvania on May 21, 2017

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4 out of 5

Small hotel, close to beach, no kids. Great food.

Bartenders and waitstaff in restaurants were awesome. Our room was not available for the first night so we were placed in a different room but comped with a free beach bed for the day. Very friendly staff.

Posted by on May 18, 2017

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4 out of 5

Returning for the 12+ time

Pros: Hardworking staff that go above and beyond. They make you feel like family.
Cons: Rooms need some updating. Better lighting and more drawer storage. Some public areas could also use some updating.
Location: Easy to get around by taxi or bus.
We are repeat guests at this resort although we have not been here since 2014. We stopped going because the entire resort was just in decline. After seeing mostly positive reviews, we decided to try again. Visited 4-29-17 to 5-5-17. Staff is the main reason we return. Simply put, staff is amazing. Rooms are okay. Very clean but outdated. Food is IMO above average, big variety. Beach is beautiful. Pool area is nice. Resort is small, so easy to navigate. Nice thing now...no timeshare sales pitch. All public areas are clean. Some things could use some updating, but again, very clean. If you are looking for relaxation, good choice. Not a big party atmosphere, but sometimes that just depends on the crowd. Bars are nice with excellent service. Restaurants are nice, with not needing reservations, even nicer. All in all, good deal for your money.

Posted by , from Pennsylvania on May 7, 2017

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2 out of 5

not what it used to be

Pros: the beach, the pool and pool bar staff
Cons: every thing inside the building
Location: just stay on the beach
W have been staying at this hotel on and off for 22 years no coffee maker in room, no refrigerator,no ice except calling room service an waiting half an hour and you have to pay for water and $15 bucks a day for Wifi. the food selection is not what is used to be even in the old barn and the buffet sucks any meat you is overcooked at is not even warm. corn on the cob would not even melt butter. The snack bar has the best food quality.

Posted by , from Texas on May 7, 2017

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5 out of 5

Amazing Resort - Great Staff, Food, and Fun

Pros: The resort is small enough that you can easily walk to the beach or restaurants. The restaurants have many choices and the food is amazing.
Cons: The Spa décor is ok - needs updated.
Location: Within walking distance to a shopping mall. Or, walk to Aqua World where several water activities can be purchased. The bus stop is very close.
We visit this resort each year and ALWAYS have a great time! The staff is very personable and always make us feel like family when we are there. We spent most of our time on the beach, and the pool was refreshing. There is always something to do - water sports, volleyball, yoga, bingo, other games, music, etc. or just relaxing and enjoying the beautiful aqua water.

Posted by , from Iowa on May 5, 2017

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About the Golden Parnassus Resort & Spa -Adults Only- All Inclusive

Location Blvd. Kukulcan Km. 14.5, Retorno San, Cancun, QROO 77500

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Motorized water sports
  • Premium food items
  • Premium or imported alcoholic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Property Features

Golden Parnassus Resort & Spa -Adults Only- All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the resort's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Golden Parnassus Resort & Spa -Adults Only- All Inclusive like an outdoor pool and an outdoor tennis court. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. WiFi is available in public spaces for a fee. This all-inclusive resort also offers a steam room, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Cancun resort.

  • 1 building
  • 214 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 4 bars or lounges
  • 11367 sq ft of conference space
  • 1056 sq m of conference space
  • Bar on the beach
  • Bar by the pool
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (17.9 km / 11.1 mi)
  • Parking: Free self parking

Room Amenities

Golden Parnassus Resort & Spa -Adults Only- All Inclusive offers 214 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Sumo - This restaurant specializes in Asian cuisine and serves dinner only.

Shangri-La - This restaurant specializes in fusion cuisine and serves dinner only.

Old Barn - This restaurant specializes in international cuisine and serves dinner and light fare.

Pier 12 - This restaurant specializes in international cuisine and serves lunch and dinner.

Paradise - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

24-hour room service is available.

Nearby Activities

The resort features a 38-meter-long (125-foot) hourglass-shaped swimming pool terraced above a long, 18.25-meter-deep (60-foot) flat beach furnished with lounge chairs and 45 thatch-roof palapas.

The All Inclusive Plan includes tennis on a lighted court, aerobics, yoga, and beach volleyball. Also included are use of kayaks, paddleboats, and windsurfers at AquaWorld marina 2 km (1.25 mi) away on Nichupté Lagoon. Complimentary shuttles transport guests to the marina. Independent operators on the beach charge fees for personal watercraft and parasailing. Complimentary waterpark is included. 4 outdoor swimming pools are available, as are beach and pool umbrellas. Guests under 18 are not allowed in certain recreational facilities.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Ecotours nearby
  • Boat tours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Golden Parnassus Resort & Spa -Adults Only- All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Minimum guest age is
  • Caters to adults only

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Pool access
  • Beach access
  • Beach towels
  • Fitness center access
  • In-room safe
  • Concierge/valet service
  • Self parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 300 per day (rates may vary)
  • Fee for wireless Internet in public areas: MXN 300 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Parnassus
  • Golden Parnassus All Inclusive
  • Golden Parnassus Resort
  • Golden Parnassus Resort All Inclusive
  • Golden Parnassus Resort All Inclusive Cancun
  • Parnassus All Inclusive Resort
  • Parnassus Resort
  • Resort Golden

You should know

  • The total price shown includes a resort fee.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.