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"This was a great resort, recommended it to everyone. The staff was the best part. So nice, so welcoming, always making sure you are happy and having f ... " More

By a verified traveler on Tue 26 Jun 2018

Hotel Description

3.5-star beachfront property near Delfines Beach

On the beach

Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Aquaworld and Cancun Interactive Aquarium. La Isla Shopping Mall and Maya Cancun Museum are also within 2 miles (3 km).

All-inclusive

A full-service spa, 6 restaurants, and an outdoor pool are all featured at this all-inclusive property. Relax beachside with beach umbrellas and cool off with a drink at the beach bar. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Balconies, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 214 guestrooms offer balconies and sitting areas. 24-hour room service, free bottled water, and hair dryers are also available.

Deluxe Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$182 per night

Club Room, 1 King Bed, Ocean View (Jacuzzi & 1 romantic dinner in room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 1 King Bed (Jacuzzi & 1 romantic dinner in room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Golden Parnassus Resort & Spa -Adults Only- All Inclusive ratings based on 158 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Golden Parnassus Resort & Spa -Adults Only- All Inclusive

Everyone (63) Couples (6) Family (5) Other (1)
5 out of 5
I loved it being adult only. Wifi should be included though. I'd like to see more traditional Mexican food available as well.

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 12, 2019 by Chief Concierge

Dear guest, First of all, we want to thank you for choosing the Golden Parnassus Resort and Spa to spend your vacations also for taking the time to share your experience. We appreciate your comments and we will take them into account to improve day by day we will analyze your comments with the corresponding department to resolve them and that way we can continue improving to offer our clients a unique experience. Best Regards

5 out of 5
The staff was amazing. Food was food was good. Rooms were very clean and the views of the beach was perfect

Posted by on Jun 8, 2019

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Comment from Hotel Management

Jun 8, 2019 by Chief Concierge

Dear Guest, First of all, we want to thank you for choosing the Golden Parnassus Resort and Spa to spend your vacation also for taking the time to share your experience. It was an honor having you and we are glad to read that you enjoyed our high-quality customer service, the facilities and all the activities we have in this paradisiac place, thank you for highlighting the qualities that made your stay unforgettable. Best regards

4 out of 5
The staff was very friendly; however the hotel is small and looks old

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 3, 2019 by Chief Concierge

Dear Guest, Thank you for taking the time to share your experience it gives us great pleasure to read that you enjoyed our customer service. On the other hand, we will be passing your comments to our management department so that they can consider and take into account in the future. We hope to see you on your next visit to Cancun. Kind regards

5 out of 5
The rooms need updating but the friendliness of the staff was amazing! We loved that we were treated as family and were very attentive not to mention the entertainment.

Posted by on May 30, 2019

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Comment from Hotel Management

May 30, 2019 by Chief Concierge

Dear Guest, Thank you for taking the time to share your experience, we are delighted to read that you enjoyed the personalized service we offer, on the other hand, we will pass your comments to our management so that they can consider your comment and take into account. We hope to see you on your next visit to Cancun. Kind regards

4 out of 5

Posted by on May 28, 2019

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Comment from Hotel Management

May 28, 2019 by Chief Concierge

Dear Guest, Thank you for taking the time to share your opinion. Kind regards

5 out of 5
The staff is awesome!! The food is great. The hotel is old but they have done some updates since our last visit. We will be back again!

Posted by , from Oklahoma on May 28, 2019

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Comment from Hotel Management

May 28, 2019 by Chief Concierge

Dear Connie, We are pleased your stay with us has motivated you to share such a great review about our hotel. We are glad you enjoyed our restaurants and personalized service. Our staff works hard to satisfy our guests so that they have amazing experiences. We hope to have the honor of welcoming you once again in the future. Best regards,

1 out of 5
I liked the staff what I didn’t like was the food and also that they charged me 30 dollars for WiFi that I didn’t purchase

Posted by on May 20, 2019

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Comment from Hotel Management

May 23, 2019 by Chief Concierge

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. We would like to inform you that all your comments and opinions are considered in order to improve our service and we already passed a report to the correspondent areas, So that this won't happen again. Kind regards

5 out of 5
HAD A GREAT TIME! PRICE WAS RIGHT. FOOD WAS GREAT. WOULD GO BACK AGAIN FOR SURE

Posted by on May 1, 2019

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Comment from Hotel Management

May 2, 2019 by Chief Concierge

Dear Guest, First of all, we want to thank you for choosing the Golden Parnassus Resort and Spa to spend your vacation also for taking the time to share your experience. It gives us great pleasure to know that you enjoyed your stay with us. We are glad you liked our installations and excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful vacation. Best regards

1 out of 5
This hotel is not 4 start for me is 1 start just to give a qualified.

Posted by on Mar 10, 2019

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Comment from Hotel Management

Mar 13, 2019 by Chief Concierge

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. We reiterate our sincere apologies for the inconveniences you had. Kind regards,

4 out of 5
Great time. Good food. I would defiantly return. The lobby area is dated, but otherwise this place was more than I expected, but 3.5 Stars is an appropriate rating.

Posted by , from NJ on Feb 14, 2019

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Comment from Hotel Management

Feb 26, 2019 by Chief Concierge

Dear guest, First of all, we want to thank you for choosing the Golden Parnassus Resort and Spa to spend your vacations also for taking the time to share your experience. We appreciate your comments and we will take them into account to improve day by day we will analyze your comments with the corresponding department to resolve them and that way we can continue improving to offer our clients a unique experience. Best Regards

About the Golden Parnassus Resort & Spa -Adults Only- All Inclusive

Location Blvd. Kukulcan Km. 14.5, Retorno San, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Motorized water sports
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Surcharge for premium or imported non-alcoholic beverages
  • Airport transfers not included
  • Fitness facilities included
  • Wireless Internet access not included
  • Water fitness classes/lessons included
  • Tennis included
  • Laundry/dry cleaning services not included
  • Volleyball included
  • Limited meals offered through room service
  • All available beverages included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Surcharge for room service
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Meals and drinks at companion properties included
  • All onsite activities, and facilities and equipment included
  • Theme parties included

Property Features

Golden Parnassus Resort & Spa -Adults Only- All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Golden Parnassus Resort & Spa -Adults Only- All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. Free breakfast is served. WiFi is available in public spaces for a fee. A fitness center, a sauna, and spa services are also featured at the business-friendly Golden Parnassus Resort & Spa -Adults Only- All Inclusive. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 1 building
  • 214 guestrooms or units
  • 6 levels
  • 6 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (18.4 km / 11.4 mi)
  • Parking: Free self parking

Room Amenities

Golden Parnassus Resort & Spa -Adults Only- All Inclusive offers 214 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast.

Sumo - This restaurant specializes in Asian cuisine and serves dinner only.

Shangri-La - This restaurant specializes in fusion cuisine and serves dinner only.

Old Barn - This restaurant specializes in international cuisine and serves dinner and light fare.

Pier 12 - This restaurant specializes in international cuisine and serves lunch and dinner.

Paradise - This buffet restaurant specializes in international cuisine and serves breakfast and lunch.

24-hour room service is available.

Nearby Activities

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Boat tours nearby
  • Golfing nearby
  • Snorkeling nearby
  • Fitness classes on site
  • Basketball on site
  • Volleyball on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Golden Parnassus Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

This property enforces a strict dress code in the restaurant Shangri-La. For details, please contact the property using the number provided on the booking confirmation email.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Golden Parnassus Resort & Spa -Adults Only- All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Minimum guest age is 18
  • Caters to adults only

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: MXN 225 per day (1-device limit, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Golden Parnassus
  • Golden Parnassus All Inclusive
  • Golden Parnassus Resort Adults All Inclusive
  • Golden Parnassus Resort
  • Golden Parnassus Resort All Inclusive
  • Golden Parnassus Resort All Inclusive Cancun
  • Parnassus All Inclusive Resort
  • Parnassus Resort
  • Resort Golden

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.