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4.3 out of 5

"The hotel is modern and clean. They check you’re temperature often for everyone’s safety. Our room was well furnished. We would’ve appreciated bags fo ... " More

By a verified traveler on Fri 28 May 2021

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Hotel Description

3.5-star apartment with kitchenette in Cancun

In Cancun

At this Cancun aparthotel, you'll be within 6 miles (10 km) of Ventura Park Cancun and 12 miles (20 km) of Puerto Morelos Town Square. Aquaworld is 12.4 mi (19.9 km) away.

Free perks

This aparthotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking.

Free WiFi, kitchenettes

The 63 apartments feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, dining areas, and room service.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$62* Per night/room Nov 6 - Nov 7

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Suites Cancun Aeropuerto Riviera ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for City Suites Cancun Aeropuerto Riviera

Couples (1) Family (1)
3 out of 5
The hotel is modern and clean. They check you’re temperature often for everyone’s safety. Our room was well furnished. We would’ve appreciated bags for the trash can. The hotel has amenities but at extra costs like transportation to and from the airport, laundry, etc. there aren’t many restaurants within walking distance. The pool area is great especially at sunset and sunrise.

Posted by on May 28, 2021

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Comment from Hotel Management

May 31, 2021 by Hotel City Express Plus Cancún

Dear Customer, Thank you for taking the time to share your experiences with us. We are pleased to know that our staff made your stay enjoyable. Remember to recommend us with your friends and family. If you are planning to return, do not hesitate to consider us. We hope to see you soon!

5 out of 5
El hotel es de lo mejor la estancia es muy buena la comida tranquilo para descansar

Posted by on May 21, 2021

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Comment from Hotel Management

May 22, 2021 by Paulina Chahin/ Gerente General

Estimado cliente, Gracias por su calificación y comentarios positivos; le esperamos de nuevo

5 out of 5
Love the design inside and outside. Everyone was helpful. And will definitly come back and look for this hotel in other cities

Posted by , from Tampa, Fl on Feb 11, 2020

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Comment from Hotel Management

Mar 18, 2020 by FRONTDESK TEAM

Dear Customer, Thank you for taking the time to share your experiences with us. I am pleased to know that our staff made your stay enjoyable. Remember to recommend us with your friends and family. If you are planning to return, do not hesitate to consider us. We hope to see you soon!

About the City Suites Cancun Aeropuerto Riviera

Location SM-47 M-01 L-1-22 U.P.E. UC-05, Cancun, QROO 77506

Property Features

City Suites Cancun Aeropuerto Riviera offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly City Suites Cancun Aeropuerto Riviera also features dry cleaning/laundry services, room service (during limited hours), and an elevator. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. This 3.5-star Cancun aparthotel is smoke free.

  • 63 guestrooms or units
  • Continental breakfast (free)
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

City Suites Cancun Aeropuerto Riviera offers 63 accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. This Cancun aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Dining room
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert).

  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Cash Deposit Required
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 26.89 per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • City Express Suites Cancún Aeropuerto Riviera Aparthotel Cancun
  • City Express Suites Cancún Aeropuerto Riviera Aparthotel
  • City Express Suites Cancún Aeropuerto Riviera Cancun
  • Aparthotel City Express Suites Cancún Aeropuerto Riviera Cancun
  • Cancun City Express Suites Cancún Aeropuerto Riviera Aparthotel
  • Aparthotel City Express Suites Cancún Aeropuerto Riviera
  • City Suites Cancun Aeropuerto Riviera Cancun
  • City Express Suites Cancun Aeropuerto Riviera
  • City Express Suites Cancún Aeropuerto Riviera
  • City Suites Cancun Aeropuerto Riviera Aparthotel
  • City Suites Cancun Aeropuerto Riviera Aparthotel Cancun

You should know

  • City Suites Cancun Aeropuerto Riviera offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.