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Hotel Description

4-star beachfront hotel with 3 outdoor pools

On the beach

At this Zona Hotelera hotel, you'll be steps from Maya Cancun Museum and within a 15-minute walk of Aquaworld. Delfines Beach and Ballenas Beach are also within 2 miles (3 km).

All-inclusive

A full-service spa, 5 restaurants, and 3 outdoor pools are all featured at this all-inclusive hotel. Traveling on business? Take advantage of the 4 conference rooms, business center, and free airport pick-up. Relax with a drink at one of the 2 beach bars and enjoy free perks like free self parking and WiFi in public areas.

Flat-screen TVs

The 143 individually decorated guestrooms offer 24-hour room service and balconies or patios. Other amenities include free minibar items, coffee/tea makers, and flat-screen TVs with cable channels.

Suite Club Room, Couples Only, No Groups, Club Member Benefits Apply

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite Club Room, Family Only, No Groups, Club Member Benefits Apply

Bed Count 1 Full Bed Maximum Occupancy 4 Max

About the Caracol Vacation Club by Go Travel Club

Location Blvd. Kukulcan Km 16.5 BIS Hotel Zone, Cancun, QROO 77500

All-inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Caracol Vacation Club by Go Travel Club is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Caracol Vacation Club by Go Travel Club offers its guests 3 outdoor swimming pools and a health club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 5 bars/lounges. Public spaces have free WiFi. There's an onsite business center. There are 4 meeting rooms available. The business-friendly Caracol Vacation Club by Go Travel Club also features spa services, dry cleaning/laundry services, and 24-hour room service. A shuttle from the airport to the hotel is free (available 24 hours). Free self parking is available. This 4-star Cancun hotel is smoke free.

  • 143 guestrooms or units
  • 5 dining venues
  • 2 bars on the beach
  • 5 bars or lounges
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport pick-up
  • Parking: Free self parking

Room Amenities

Caracol Vacation Club by Go Travel Club offers 143 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Caracol Vacation Club by Go Travel Club has 5 restaurants on site.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a health club.

Spa Services

Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 25

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Hotel Names

  • Caracol Bay Cancun
  • CARACOL BAY CANCUN BY YPJ
  • Caracol Vacation By Go Travel
  • Caracol Bay Cancun All Inclusive
  • Caracol Bay Cancun All Inclusive By YPJ
  • Caracol Vacation Club by Go Travel Club Hotel
  • Caracol Vacation Club by Go Travel Club Cancun
  • Caracol Vacation Club by Go Travel Club Hotel Cancun

You should know

  • Caracol Vacation Club by Go Travel Club offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.