All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Land activities
- Fitness facilities
- Volleyball
Lessons/classes/games
- Aerobics
- Cooking
- Dancing
- Yoga
Entertainment
- Onsite entertainment and activities
- Onsite live performances
- Theme parties
Not included
- Golf green fees
- Use of golf cart
- Use of golf equipment
- Motorized water sports
- Sailboats
- Scuba-diving excursions
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Surcharge for premium or imported non-alcoholic beverages
- Fitness facilities included
- Premium food items not included
- Volleyball included
- Laundry/dry cleaning services not included
- Scuba diving excursions not included
- Motorized water sports not included
- All available beverages included
- Golf green fees not included
- Use of golf equipment not included
- Use of golf cart not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Yoga classes/lessons included
- Sailboats not included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- All food and beverages included
- Food and beverage restrictions apply
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Minibar (all beverages included)
- All onsite activities, and facilities and equipment included
- All non-motorized water sports included
- Onsite live performances included
- Theme parties included
- Snorkeling included
Property Features
Atelier Playa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Enjoy a summer holiday at Atelier Playa Mujeres - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club, and a garden. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Playa Mujeres property.
- 1 building
- 431 guestrooms or units
- 5 levels
- 8 dining venues
- 2 bars by the pool
- 8 bars or lounges
- 48437 sq ft of conference space
- 4500 sq m of conference space
- Built in 2019
- Swim-up bar
- Coffee shop
- Cabanas on the beach (free)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Cabanas by the pool (free)
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Convenience store
- Terrace
- Garden
- Gift shop
- Beauty salon
- Television in lobby
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
, Parking (limited spaces)
Transport
-
Airport: Cancun Intl. Airport (CUN) (30.8 km / 19.2 mi)
-
Parking: Free valet parking and self parking
Room Amenities
Atelier Playa Mujeres - All Inclusive offers 431 air-conditioned accommodations with tablet computers and minibars (stocked with some free items). Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
- Sitting area
- Deep soaking tub
- Stocked minibar (select free items)
- Tablet
- In-room dining (24 hours)
- Smart television
- Satellite channels
- Premium channels
- Movies for purchase
- Espresso maker
- Luxury bedding
- Hypo-allergenic bedding
- Down blanket
- Separate shower and tub
- Rainfall showerhead
- Housekeeping (daily)
- Hair dryer
- Laptop safe
- Bathrobes
- Slippers
- Designer toiletries
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Air conditioning
- Ceiling fan
- Connecting rooms available
- Wheelchair accessible
Food & Drink
Mercado 19 - This buffet restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner.
El Trompo - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Open daily.
El Suspiro - This restaurant specializes in seafood and serves breakfast and lunch. Open daily.
Takeshi - This diner specializes in Asian cuisine and serves dinner only. Open daily.
Cilento - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
24-hour room service is available.
Nearby Activities
Guests can play rounds at the 18-hole golf course. In addition to an outdoor pool, other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golf driving range on site
Spa Services
NUUP Spa Playa Mujeres has 18 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 18
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Reflexology
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom
- Wheelchair accessible (may have limitations)
- In-room accessibility
Hotel Policies
Check-in
- Check-in time starts at 3:00 PM
- Check-in time ends at anytime
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets: USD 350 per pet, per week
- Only dogs are allowed
- Maximum 1 per room (weight limit: 22 lbs)
- Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Caters to adults only
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- No rollaway/extra beds available
- No cribs (infant beds) available
- Property confirms they are implementing enhanced cleaning measures
- Minimum guest age is 16
- Individually-wrapped food options are not available
- Debit cards
- No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: USD 1.5 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: USD 350 per pet, per week
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Atelier Playa Mujeres All Inclusive All-inclusive property
- Atelier All Inclusive All-inclusive property
- Atelier Playa Mujeres All Inclusive
- Atelier All Inclusive
- Atelier Inclusive inclusive p
- Atelier Playa Mujeres - All Inclusive Playa Mujeres
- Atelier Playa Mujeres - All Inclusive All-inclusive property
You should know
- Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- This is an adults-only property and guests under 16 years old aren't allowed.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.
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