Skip to main content
Beginning of main content
 Punta Sam •1 Room
 Punta Sam • 1 Room
Book online or call 1-855-214-3079 Phone Number

Atelier Playa Mujeres - All Inclusive

5-star property
Prolongación Bonampak S/N Mz 1, Punta Sam, QROO 1-855-201-7819
4.2 out of 5
Very good!
See all 17 travelocity Reviews

"Like: still consider new resort only 3years old because of this reason property is beautiful, room is nice they have ALBA healthy juice bar Many staff ... " More

By a verified traveler on Thu 20 May 2021

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

5-star beachfront property near Playa Mujeres Golf Club

Beachside getaway

With a stay at this Playa Mujeres property, you'll be within 2 miles (3 km) of Playa Mujeres Golf Club and 9 miles (15 km) of Gran Puerto Pier. Also within 9 miles (15 km) are Norte Beach and Market 28.

All-inclusive

A full-service spa, 8 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Relax with free beach cabanas, sun loungers, and beach umbrellas. Relax with a drink at one of the 3 poolside bars and enjoy free perks like buffet breakfast and valet parking.

Tablet computers, free WiFi

Boasting deep soaking bathtubs and tablet computers, the 431 guestrooms offer Smart TVs with satellite channels, along with free WiFi. 24-hour room service, minibars (stocked with some free items), and Egyptian cotton sheets are also available.

Junior Suite - 2 Double

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$513* Per night/room Jun 13 - Jun 14

Junior Suite - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Inspira Junior Suite Swim Out Ocean View King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite Ocean View - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Inspira Junior Suite Swim Out Ocean View Double

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Inspira Junior Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

Atelier Playa Mujeres - All Inclusive ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Atelier Playa Mujeres - All Inclusive

Everyone (3) Couples (9) Family (6)
3 out of 5
Like: still consider new resort only 3years old because of this reason property is beautiful, room is nice they have ALBA healthy juice bar Many staff try their best to serve customers Don’t like: sadly there are very unfriendly staff specially the Monica in coffee shop and bartenders at lobby bar when I asked for 2 shots of tequila he didn’t want to give and only gave half portion of shot glass with no lime you can just tell he didn’t want to do it. Despite they know they don’t give good service I don’t mind collecting tips. And there are few more people to get training in what customer services is. Cancun maybe going to lockdown soon because of Covid 19 they all lose their job if that happens maybe they learn what customer service is then I’m not going back this resort anymore but I still recommend this resort because it’s beautiful resort and there are still good people

Posted by on May 20, 2021

Was this review helpful to you?
Comment from Hotel Management

May 22, 2021 by Atelier Playa Mujeres

Dear Guest, It is with great concern we have received your review, our guest's satisfaction is always our main goal and we truly regret not having met your expectations. Thank you for letting us know the inconveniences you had so we can enforce and improve our service. It is a shame to know we will not be having the opportunity to welcome you back in the future, in spite of this we remain at your full disposal if there is anything else we can assist you with. Kindest regards.

5 out of 5
We have been to a few 5 star Cancun all inclusive resorts in the past, but there are none of them out there like this one. The property is absolutely beautiful -- the hotel itself is open to the environment whilst the rooms/lobbies/additional areas are air conditioned. It is extremely serene and not noisy. It is the first such place to actually look so much better in person as compared to the photos. The little balcony you get from the ocean view suite is also extremely nice to sit on, have a beer, coffee, etc. The pool hottub are also excellent. This is probably the nicest swimming pool we've seen at any resort. The temperature is a perfect light-warm-cool that is refreshing to cool off in but not shockingly cold. It gets warmer by the afternoon. You will definitely want to do water aerobics or one of the water activities with Ricardo. Guy is hilarious, it's every bit as fun to watch. The ocean/beach itself is amazing too. Very fine sand, nothing to cut your feet on, and beautiful warm sea. They have bonfires live music sometimes on the beach in the evenings. I would highly recommend. Insofar as the food our favorite meals were the breakfast stations (Rodrigo makes great omelettes), and Suspiro seafood. Roman and Rafael were excellent and fun, and also brought out some goodies for us that they were able to suggest. Mauricio also joined to ask for feedback on the food. Our favorite meal there! Best all inclusive in Cancun, we want to book again!!

Posted by on May 16, 2021

Was this review helpful to you?
Comment from Hotel Management

May 19, 2021 by Atelier Playa Mujeres

Dear Guest, Thank you so much for making us part of your vacation experience in the Mexican Caribbean. It is sincerely an honor to be worthy of your recommendation and also having the pleasure of welcoming you. We are delighted to know you had the opportunity to enjoy all of our services and amenities, making this a truly memorable and relaxing vacation getaway, We appreciate you highlighting the names of those who with their unparalleled service, managed to surpass your expectations. Rest assured, we will be congratulating, Ricardo, Rodrigo, Roman, Rafael, and Mauricio for their outstanding work. Once again, thank you for your visit and kind description of your experience. We will be looking forward to welcoming you back many more times in the future. Your home away from home will hold a special place for you. Kindest regards.

5 out of 5
Resort was clean and the staff was amazing. Staff did a great job with safety precautions resulting from the COVID pandemic.

Posted by on Mar 9, 2021

Was this review helpful to you?
Comment from Hotel Management

Mar 10, 2021 by Angélica López E- Concierge

Dear Guest, We would like to thank you for choosing Atelier Playa Mujeres and for giving us the opportunity to exceed all of your expectations during these unprecedented times. Your satisfaction is always our main priority as well as your comfort and wellbeing, therefore, we appreciate your feedback on the amazing service of our team members and the unique amenities offered in our resort. We hope to have the honor of welcoming you back again soon. Kind regards.

2 out of 5
Nothing unique. Service is very bad. We upgraded to Inspiro club for $75 per person per day and got nothing for extra money. Food and drinks were below average. Stuff is not cooperative and not responsible except Seafood restaurant (it's only one beautiful place in the resort).

Posted by on Feb 9, 2021

Was this review helpful to you?
Comment from Hotel Management

Feb 10, 2021 by Atelier Playa Mujeres

Dear Guest, First and foremost we would like to thank you for taking the time to share your comments on this important platform. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. We would like to kindly ask you to please share with us more details about your experience in order to provide you with a proper follow-up of the inconveniences mentioned and to take the necessary actions to improve our services, as this definitely not the experience that we strive to provide to our distinguished guests. In spite of the inconveniences, we appreciate you recognizing the excellence of our "El Suspiro" restaurant. We shall of course congratulate them for their terrific work. On behalf of Atelier Playa Mujeres, we offer our most sincere apology. We truly hope to have the opportunity to assist you and to welcome you back in the future enhancing your perception of our resort. We remain at your service. Kind regards.

5 out of 5

Posted by , from Dallas, Tx on Nov 23, 2020

Was this review helpful to you?
Comment from Hotel Management

Nov 23, 2020 by Angélica López E- Concierge

Dear RaKesha, Thank you so much for your 5-star rating. We are pleased to know that you enjoyed your stay and we hope to see you again very soon at Atelier Playa Mujeres. Warm regards.

5 out of 5
Absolutely 5 stars, all the way. The facility is breathtaking. The staff is terrific. The food is delicious. The only thing I would change is the crowd, LOTS of partiers in groups but of course this is Cancun and not much the hotel can do about who comes. The pool is raging all day but the beach is lovely and sedate. If you want to chill poolside, I don't think that's going to work. We had to move from our first room because we were in the middle of a group who yelled and screamed across us via the joint pool/patio. Saul at the front desk corrected this immediately. He was WONDERFUL -- efficient, apologetic and helpful. An asset to the hotel. All of our restaurant experiences were great, I feel terrible that I can't remember names to thank them personally. At every meal I felt like I was missing something because the service was 1,000,000x more welcoming and accomodating than at most restaurants where they're expecting very large tip. We're not all inclusive travelers so we weren't sure what to expect, but we were very, very happy with the food at all the restaurants. The Japanese one was our favorite food, the fish was so fresh and there were almost too many delicious options. Beach service was, as usual, quite slow and sometimes didn't appear at all, but it's easy to overlook and chill under such glorious circumstances! All in all, if you're hesitating -- don't. Just go, you will be happy you did. re: covid 19 -- very very impressed with the measures they have taken.

Posted by , from New York on Oct 29, 2020

Was this review helpful to you?
Comment from Hotel Management

Oct 29, 2020 by Angélica López E- Concierge

Dear LK2, It is our pleasure to read your opinion and learn more about the magnificent vacation experience you had during your stay at Atelier Playa Mujeres. Thank you very much for your trust and preference. Without a doubt, our great team was an important part of their experience, so rest assured that everyone will receive their kind comments and be recognized for their incredible service. Furthermore, your observations will be shared with the appropriate departments to improve our services. We hope to welcome you again soon to enhance your experience and make it perfect from beginning to end. Warmest regards.

5 out of 5
We had such an amazing trip! As with any trip, things can go slightly wrong, but the way it is handled is what is important. And the Atelier staff delivered above and beyond! A huge shout out to David (Front Desk Management) for completely turning a bad situation into a positive! This resort is all about a great chill experience with 5 star food and service....perfect for a romantic getaway. As we have stayed at over 15 high end resorts in the area, this was by far the best food and service. Definitely upgrade to Inspira - the rooftop pool and the concierge service make it so worth it. We also want to shout out Natalia for always checking on us, Alejandra for caring about our experience, and Roger at Maria Delores for the AMAZING dining experience. Do not hesitate on booking this beautiful resort...but spend a little more for the Inspira experience and swim out or rooftop pool. You will be glad you did. Thanks Atelier for a memorable and needed vacation!

Posted by , from Cleveland, OH on Aug 16, 2020

Was this review helpful to you?
Comment from Hotel Management

Aug 17, 2020 by Gerente Nocturno

Dear KR, Thank you for the great review of our hotel and thank you for the special message for our coworkers who take care of your vacations. We are glad that you enjoyed your stay and hope to see you again very soon at Atelier Playa Mujeres. Sincerely,

5 out of 5

Posted by on Jan 18, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 3, 2020 by Angelica Agundis, Guest Service Manager.

Dear Guest, Thank you for your excellent rate. We look forward to serving you again in the future. Best regards,

5 out of 5
Everything about it. Staff, food,drinks. I can go on and on

Posted by on Dec 17, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 17, 2019 by Angelica Agundis, Guest Service Manager.

Dear Aikaterini, Thank you for choosing Atelier Playa Mujeres for your destination and thank you so much for your review. Best regards!!

3 out of 5
Nice and clean beach and nice pools. Cofotrtable rooms. Food was a problem. Not much choice except for breakfast. Only 2 proper restaurants where you can have nice evening dinner. There are always long waiting. Could do better.

Posted by on Dec 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 16, 2019 by Angelica Agundis, Guest Service Manager.

Dear Guest, Thank you for choosing Atelier Playa Mujeres for your vacations and for your review. We apologize for not providing as many options for meal. Your comments will be considered to improve our services. Respectfully yours,

About the Atelier Playa Mujeres - All Inclusive

Location Prolongación Bonampak S/N Mz 1, Punta Sam, QROO 77400

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Snorkeling

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Sailboats
  • Scuba-diving excursions
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Premium food items
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Taxes included
  • 24-hour room service
  • A la carte dining included
  • Surcharge for premium or imported non-alcoholic beverages
  • Fitness facilities included
  • Premium food items not included
  • Volleyball included
  • Scuba diving excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All meals included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Atelier Playa Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Atelier Playa Mujeres - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a health club, a garden, and a terrace. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 1 building
  • 431 guestrooms or units
  • 5 levels
  • 8 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 8 bars or lounges
  • 30839 sq ft of conference space
  • 2865 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Atelier Playa Mujeres - All Inclusive offers 431 air-conditioned accommodations with tablet computers and minibars (stocked with some free items). Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Stocked minibar (select free items)
  • Tablet
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 11:30 AM.

Mercado 19 - This buffet restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner.

Limón y sal - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Open daily.

El Suspiro - This restaurant specializes in seafood and serves breakfast and lunch. Open daily.

Takeshi - This diner specializes in Asian cuisine and serves dinner only. Open daily.

Cilento - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site

Spa Services

NUUP SPA has 18 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 18
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 320 per pet, per week
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Reservations are required for onsite COVID-19 testing
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 16
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.42 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 320 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atelier Playa Mujeres All Inclusive All-inclusive property
  • Atelier All Inclusive All-inclusive property
  • Atelier Playa Mujeres All Inclusive
  • Atelier All Inclusive
  • Atelier Inclusive inclusive p
  • Atelier Playa Mujeres All Inclusive
  • Atelier Playa Mujeres - All Inclusive Punta Sam
  • Atelier Playa Mujeres - All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

url importing http://www.travelocity.com/Punta-Sam-Hotels-Atelier-Playa-Mujeres---All-Inclusive.h27527416-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Punta-Sam-Hotels-Atelier-Playa-Mujeres---All-Inclusive.h27527416-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Punta-Sam-Hotels-Atelier-Playa-Mujeres---All-Inclusive.h27527416-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.